Hyundai of Brenham

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979-830-1000
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Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(314 Reviews)
5 star
77%
4 star
12%
3 star
5%
2 star
2%
1 star
2%

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
94% Would Recommend
100% Business Response
Latest Review 11 days ago

Reviews

Verified Customer
Brenham, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021 Category: Service
Service
Service was great! No negative attitudes.
Recommended
RICHARD L H. from Hyundai of Brenham responded on 04/01/2021

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Verified Customer
Cypress, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2021 Category: Service
Polkadot' Mommy
Great service and exceptional customer service.
Recommended
RICHARD L H. from Hyundai of Brenham responded on 03/30/2021

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

EZ
Edwin Z.
Burton, TX
2017 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/29/2021 Category: Service
Poor Performance
My car broke at about 6p on a Friday eve. I called Brenham, Texas' Appel Ford/Hyundai. No help there. Service was closed until Monday. I could have car towed in on Monday morn. I firmly believe broken engine timing sensor should have been covered under warranty. Service writer gave lame excuse for why it could not be. Appel kept car eight days. No loaner.
RICHARD L H. from Hyundai of Brenham responded on 03/30/2021

Please contact me at your earliest convenience as I would like to discuss what transpired during your recent visit to our service department. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Verified Customer
Bellville, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021 Category: Service
Great Place!!!!
Sam, Mary and Cole are the best at taking care of their customers!!!!!
Recommended
RICHARD L H. from Hyundai of Brenham responded on 03/15/2021

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

CC
Cindy C.
Jersey Village, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021 Category: Service
Excellent Service
Sam Ruffino has always done a great job providing friendly, professional service. He truly cares about his customers.
Recommended
RICHARD L H. from Hyundai of Brenham responded on 02/18/2021

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

KY
Kendi Y.
Carmine, TX
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021 Category: Service
Customer service. Sales,
Good service. The maintenance tell to us when something happen with the car. In waiting dome time not to long.i real not have problem about they services.
Recommended
RICHARD L H. from Hyundai of Brenham responded on 02/01/2021

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Verified Customer
Brenham, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020 Category: Service
Service and Great attitudes
Will recommend
Recommended
RICHARD L H. from Hyundai of Brenham responded on 12/03/2020

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Verified Customer
Brenham, TX
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020 Category: Service
Service
Excellent
Recommended
RICHARD L H. from Hyundai of Brenham responded on 11/03/2020

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

PA
Phillip A.
Chappell Hill, TX
2020 Hyundai Palisade
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2020 Category: Service
Vehicle repair
Great customer service, just having trouble fixing the recall
Recommended
RICHARD L H. from Hyundai of Brenham responded on 10/21/2020

I apologize that the noise in your vehicle has not been repaired. I will be sure to look into the cause of the problem and we will do everything we can to resolve this issue. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Verified Customer
Brenham, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/11/2020 Category: Service
No explanation of diagnosis
No explanation of noted oil leak
Recommended
RICHARD L H. from Hyundai of Brenham responded on 10/12/2020

I apologize that you were not informed of the oil leak on your vehicle. I would definitely like to have this looked at for you. Please contact Sam in our service department at your earliest convenience so we can schedule an appointment to have this issue addressed. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Verified Customer
Brenham, TX
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020 Category: Service
Great maintanence service
the service was great, fast and efficient.
Recommended
RICHARD L H. from Hyundai of Brenham responded on 10/02/2020

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Verified Customer
Brenham, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020 Category: Service
Service Department was just that!!!! Great attitudes.
The service was great. But the Hyundal has a sometimes jerking motion was explained to me it is the turbo transmission.
Recommended
RICHARD L H. from Hyundai of Brenham responded on 09/22/2020

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Verified Customer
La Grange, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020 Category: Service
Friendly workers. Location is easy to access.
Service was prompt and courteous.
Recommended
RICHARD L H. from Hyundai of Brenham responded on 07/30/2020

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

LW
Lester W.
Brenham, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020 Category: Service
Service!!! Attitudes Friendly
Service Great Attitudes. Only thing about the car is it was stated that the jerking I feel is normal. Because of the type of transmission that are in the Tucson?,
Recommended
RICHARD L H. from Hyundai of Brenham responded on 07/15/2020

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

CC
Cindy C.
Jersey Village, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020 Category: Service
Hometown Service
Hyundai of Brenham employees are always courteous and willing to provide excellent service. I have no problem driving from Houston just to know my concerns and car are taken care of. Great job!
Recommended
RICHARD L H. from Hyundai of Brenham responded on 07/14/2020

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

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