Hyundai Of Chantilly


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1256 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Sang J. on 10/21/2017
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"Excellent "
The advisor Shaun Fauz provides excellent customer service all the time and knowledgeable. Great experience
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 02:16 PM
Glebson A. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The location is great "
Service was ok
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 11:03 AM
Verified Customer on 10/20/2017
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"Maintenance Service "
Excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:54 AM
Khanzada A. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Time saving"
Excellent service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 08:50 PM
Ronald P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional "
good job
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:07 AM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service everytime I come in for maintenance. I’ll continue coming back to this location, keep up the good work!
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:04 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/18/2017

We're so happy to hear you'll continue using our dealership to service your Hyundai Genesis! Thank you for the kind review.

Hyundai of Chantilly
Jackie K. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Service"
My AC froze up on a long trip. Called on the phone and schedule an appointment for when I returned. Service team identify the issue ordered the part and had me fixed up within a couple of hours after I brought the vehicle back.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 01:06 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/18/2017

Jackie,

We're happy to assist! Thank you for sharing your experience with us.

Hyundai of Chantilly
DAVID W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent Great Service"
Jen is always friendly and helpful.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:23 AM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/18/2017

David,

We're happy to hear that Jen always provides a friendly and helpful environment.

Hyundai of Chantilly
Saud A. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff and in particular Ms. Jennee was wonderful to work with, she has inviting personality and happy to serve. Also the waiting room is clean and offer a variety of stuff for the customers"
I
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:55 AM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/18/2017

Saud,

It was our pleasure! We're happy to offer an inviting environment. 

Hyundai of Chantilly
Thai N. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always a pleasant experience!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:08 AM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/16/2017

It was our pleasure to provide you with a pleasant experience, Thai!

Hyundai of Chantilly
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
0 complaints since the initial purchase of the vehicle, Hyundai of Chantilly is the best. There's tv, snacks and drinks while you wait for an oil change. Can't really top that. Employees are very nice to customers, and don't lie about things needing to be replaced.. Complete opposite of the nightmare you expect when going to a dealership.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:48 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/16/2017

We are so happy to hear that whole whole experience has been the best! We honestly strive for excellent customer service and really appreciate you taking the time to share your with us.

Hyundai of Chantilly
Verified Customer on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great interaction w/me (the customer)"
No problem getting a loaner car and when I returned it, the lady said I brought it back an 1/8 gallon of used fuel. She let it go -- no charge -- which was very appreciated.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:14 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/16/2017

Thank you for the great review!

Hyundai of Chantilly
Sun K. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleasant "
Reasonable waiting time, excellent waiting room, free car wash in/outside.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/14/2017 09:05 AM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/16/2017

Sun,

We're happy to hear your experience with us was very pleasant. 

Hyundai of Chantilly
Mario D. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My 2017 Elantra "
I was there for my first oil change and I was there for less than an hour. The service department was courteous and friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:53 AM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/16/2017

Mario,

It was our pleasure to get you in and out in less than an hour! Thank you for choosing us to service your Hyundai Elantra. 

Hyundai of Chantilly
Ginnifer W. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car looked great"
My car looked great when I got it back
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:51 AM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/16/2017

Ginnifer,

Thank you for choosing us to service your Hyundai Tucson!

Hyundai of Chantilly
MARK S. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Typical outstanding service"
Completed quickly, as promised.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 10:47 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/16/2017

Mark,

It was our pleasure to provide you with outstanding service again1

Hyundai of Chantilly
Mark E. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Service"
Great service - again!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/12/2017 07:25 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/13/2017

Mark,

It was our pleasure to, again, provide you with great service!

Hyundai of Chantilly
Carol R. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall and Headlights"
Good service. Hoping to extend the life of my Santa Fe.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 12:00 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/13/2017

Carol,

Happy to hear the service was good!

Hyundai of Chantilly
Andy V. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job "
on time Scheduled I love it
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/08/2017
Service Type: Maintenance
Review Created: 10/11/2017 01:38 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/12/2017

Glad to hear you love it, Andy!

Hyundai of Chantilly
KATYA L. on 10/11/2017
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"K.Litovska"
What makes this place so great is the people, the attention to details and the relationship they build with the customer. I feel like I’m going to a friends house not to a dealership every single time I go there. Love you guys! You’re the best!!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/11/2017 12:12 PM
Jillian B., Digital Reputation Director at Hyundai Of Chantilly responded on 10/12/2017

Katya,

Thank you so much for the amazing compliments! We pride ourselves in making our clients feel at home so we're glad to hear this. Until next time!

Hyundai of Chantilly
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