Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1081 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.8571429/5Overall Rating 4.8571429/5Overall Rating 4.8571429/5Overall Rating 4.8571429/5rating 4.8571429
Original
Overall Rating 2.2381/5Overall Rating 2.2381/5rating 2.2381rating 2.2381rating 2.2381
96% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


JC
Joe C.
Cookeville, TN
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great friendly serice
Hyundai of Cookeville has always exceeded my expectations.

DC
Danny C.
Pikeville, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Service on car
Very friendly staff and listens to my concerns. Very fast service.

Verified Customer
Harriman, TN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good Experience
Service department is exceptional

SH
Stephanie H.
Cookeville, TN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great product and great service
Having my Hyundai serviced at Cookeville Hyundai is always an effortless, efficient, and economical way to keep my vehicle the best it can be. : )

RC
Rebecca C.
Monterey, TN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Fast, Efficient Service
Great as usual, thank you

Verified Customer
Cookeville, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
Close to home
Good service

MH
Mark H.
Gainesboro, TN
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Hensley
Recall fix

CB
Charles B.
Sparta, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
friendly people
great service and beautiful cars the bestsales people ever

SN
Sandra N.
Crossville, TN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
New Car - Bad Battery
With a big driving trip coming up the end of the week the last thing we needed was a car that we couldn't trust. Called and dropped car off that night only to find that they were so busy they would not be able to get to the car until Friday - the day we were leaving. I spoke to the manager and explained the situation, he stepped up and found it was a faulty battery in a new car and problem solved. We appreciated his taking the time to ask questions to get to the source of the problem as quickly as they could.

MC
Mary C.
Livingston, TN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
My first visit
Everyone was friendly and service was done in time I was informed.

Verified Customer
Rock Island, TN
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Excellent dealer
Everyone is very friendly and helpful

RL
Rex L.
Crossville, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Solid Service
Excellent complete service and care

Verified Customer
Crossville, TN
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Very helpful & friendly with fast service.
I received great service that was fast. The employees were very friendly and answered all my questions.

AU
April U.
Byrdstown, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Friendly staff
Friendly staff

CC
Charles C.
Crossville, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
ALOT BETTER THIS TIME !!!!!!!!!
On this time, they came out to found me to let you know that my car was done . They still need a bigger lot !!!!!!

JA
Joseph A.
Sparta, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Great customer service
Every time I come around ever since purchasing a vehicle the employees have been very professional and the service has always been great! Would definitely recommend.

DB
Donald B.
Bloomington Springs, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Service with a smile
Went in for a recall service. Greeted nicely, treated great. Timely service.

Verified Customer
Sparta, TN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Excellent service
The people are friendly and helpful

Verified Customer
Rock Island, TN
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/01/2019 Category: Service
Routine maintenance
Oil change and tire rotation. Completed in timely manner and seems to have been done well. Auto bought in July of 2018 and needed assistance from service department twice before this routine maintenance. Phone calls not returned. Not sure I will travel a greater distance to this dealer for maintenance when another dealer is much closer.

Verified Customer
Cookeville, TN
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/01/2019 Category: Service
Service Visit
Easy appointments clean facility