Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,576 Reviews)

ReScore Reviews™ (58)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


PS
Pamela S.
Nashville, TN
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016 Category: Service
Service and Maintenance - Satisfied
Convenient and Friendly Service
TIM O. from Hyundai of Cool Springs responded on 11/22/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


Verified Customer
Chapel Hill, TN
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016 Category: Service
Awesome as always
Always good service!
TIM O. from Hyundai of Cool Springs responded on 11/21/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


KP
KEVIN P.
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016 Category: Service
Professional and Quick Service
Service is great!
TIM O. from Hyundai of Cool Springs responded on 11/21/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


Verified Customer
Nashville, TN
2012 Hyundai Accent
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2016 Category: Service
The staff are really nice!
This place is consistent and always a good experience. Thank you!
TIM O. from Hyundai of Cool Springs responded on 11/19/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


KC
Kori C.
Brentwood, TN
2015 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016 Category: Service
Great Service
Great Service
TIM O. from Hyundai of Cool Springs responded on 11/18/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


Verified Customer
Columbia, TN
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2016 Category: Service
Great staff, helpful and informative analysis of problem.
Excellent experience
TIM O. from Hyundai of Cool Springs responded on 11/17/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


Verified Customer
La Vergne, TN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016 Category: Service
Great Service
I have always been able to get service in a timely manner. And the technicians are always courteous and prompt.
TIM O. from Hyundai of Cool Springs responded on 11/16/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


PR
Pamular R.
Nashville, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016 Category: Service
Excellent service and communication
Yes, definitely
TIM O. from Hyundai of Cool Springs responded on 11/16/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


Verified Customer
Nashville, TN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016 Category: Service
Great !
Nice people. Fix things fast !
TIM O. from Hyundai of Cool Springs responded on 11/16/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


TR
Todd R.
Christiana, TN
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016 Category: Service
Great Job
They did a great job.
TIM O. from Hyundai of Cool Springs responded on 11/16/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


Verified Customer
Franklin, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016 Category: Service
clean facilities. Comfortable waiting room. Friendly workers.
yes
TIM O. from Hyundai of Cool Springs responded on 11/16/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


Verified Customer
Unionville, TN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016 Category: Service
Very friendly and honest
Very friendly, fast and honest
TIM O. from Hyundai of Cool Springs responded on 11/16/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome


Verified Customer
2015 Hyundai Sonata
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/14/2016 Category: Service
Meh.
Love hate relationship with this place.
TIM O. from Hyundai of Cool Springs responded on 11/14/2016

I am sorry for the inconvenience. I agree the grease looked bad. The tech thought it would stay in the track trying to fix the noise but it obviously came out. I apologize and want to thank you for your business.


Verified Customer
Brentwood, TN
2012 Hyundai Equus
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/12/2016 Category: Service
,,
..
TIM O. from Hyundai of Cool Springs responded on 11/14/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome.


MM
Mechelle M.
Nolensville, TN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2016 Category: Service
service dept great
yes
TIM O. from Hyundai of Cool Springs responded on 11/12/2016

Thank you so much for taking time out of your busy day to complete this survey. Hyundai of Cool Springs strives daily to exceed our expectations and to make all our Hyundai family members feel welcome