ReScore Reviews™ (51)
I am sorry your last service visit was unsatisfactory. We try hard to make sure everyone is treated fairly. We tried several times to get ahold of you but kept getting voicemail. Thank you for your business and we will use the feedback to help improve our process.
I am sorry you where he an excessive amount of time. Thank you for your business and the opportunity to make it right for you.
I am sorry that your last visit was unsatisfactory. Under Hyundai warranty we can not replace parts that a technican can not verify a failure. As we spoke on the phone if you feel that there is another issue than we will be happy to ride with you and determine what is going on.
Thank you for the feedback and I will use this info for future training. I am available anytime you need help. We value each and every one of our customers and look forward to helping you with your vehicle needs in the future.
I am sorry for the lack of communication. eric is new and we are trying to train him on how to properly update customers. Hopefully the next visit will go like your previous ones.
I am sorry for the longer than normal service time. We had a employee with a medical emergency and were short handed.I am sorry that the advisor did not inform you of the reason. Thank you for your business and hopefully we can regain your business and trust.
I am sorry that the oil and recall took so long. We try and complete cars as quick as possible. We are currently looking for more staff but it is extremely hard to find qualifed techs. Thank you for your business.
I am sorry Josh took so long to get back with you. I was on vacation so getting the request and answer back took a little longer than usual. Unfortunately Hyundai declined any assistance on your vehicle. They declined due to the fact you where 9,000 miles over the warranty.
I am sorry your last experience was unsatisfactory. Teh sales person making the phone call should hav ebeen more professional and we will address this and the other issues you stated. Thank you for your feedback and business.
I am sorry your last visit was unsatisfactory. I am sorry that there was a lack of communication.
I am sorry for the long wait. Diagnosis of warning lights and repairs other than quick recalls and maintenance items have to be done by a technican that is qualified to do the repairs. We are trying to get more techniocans that are qualified to work on harder issues but it is getting harder to find them. Thank you for your business.
I am sorry for the lack of communication and once the part comes in we will take care of the other noise. Thank you for your business
I am sorry your vehicle took longer than expected.We try to get everyone completed within a timely manner. We are looking for qualified technicans to help with the load. Thank you for your business.
I am sorry about your experience. As I stated on the phone I will use this as training for th eadvisors and the techs. They did not follow the procedures that are set for our dealership and this should have not happened. Once again I am sorry for the poor experience.
I would like to apologize if the service was not performed correctly. I will gladly have the service redone for you to give you piece of mind. We do not do business this way. once again I am sorry you feel that it was not done properly and will gladly redo at your convenience and refund the charge you paid.
I am sorry for the lack of communication. Thank you for your business. We are working on a better call system hopefully this will improve your next visit.
I am sorry that your last visit was unsatisfactory. Josh is new and i will be speaking with him and training him how to properly treat our customers. Thank you for your business and taking the time to fll out the survey.
I am sorry about your last visit. I am currently working and trying to train the advisors on making sure to check the history.Jacob is new and learning. Hopfully you will give us another chance to wow you. Thank you for your business.
I am sorry about your last visit. If you would call me at your convenience i would like to discuss getting you back in and making sure everything is working properly.Thank you for your business.
I am sorry but all refunds go thru Hyundai Corporate.