I took my Sonata to Hyundai recently to address a couple recalls and to see what the noise was underneath my vehicle. Problems were substantial to the tune of $1,500.00. I could have had repairs done for considerably less elsewhere, but decided I wasn't up to the hassle on that day. So, while the cost was a difficult pill to swallow, Hyundai stepped up to the plate with their customer service. Harry at the Service Desk found some cost-saving coupons that he voluntarily applied to the bill. I arrived to pick up my vehicle at the scheduled time only to learn that they had another hour of work to perform. I was on a tight schedule, and Hyundai provided me a loaner. Scott wrestled with the child car-seat in the back of MY car and ASSISTED me transferring and installing it into the loaner so that I could pick up my grandson on time. Everyone in the service department was extremely helpful, and I hope that this sentiment is passed along to them. Thank you all!

Recommended

HARRY R B., Service and Parts Director from Hyundai of Keene responded on 12/13/2018 05:41 AM

Hello Suzanne,

Thank you so much for responding, we appreciate the fantastic score and coments. It was our pleasure and we look forward to your next visit.

Best regards,

Harry Brake
Service and Parts Director
603 354-5095
hbrake@fentonautosales.com

View all Reviews

Businesses Near You

West Street Service Center