Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 178 Reviews )

98% Would Recommend
91% Business Response
Latest Review 1 day ago

Reviews


PJ
Paul J.
Diboll, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Consistantly excelent
The service team does a great job and has experienced leadership. I appreciate the way that I am treated, and am very confident in the quality of the work provided.

DR
Debra R.
Lufkin, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Extraordinary
It was a seemless experience and the staff was very professional.

JC
Judy C.
Pineland, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Very professional service!
Very pleased , very clean facility, very good service

Verified Customer
Huntington, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Service
Quick service & cleaned car !!!!

MP
Matthew Michael P.
Etoile, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Amazing Hyundai
The staff at Hyundai of Lufkin is absolutely amazing. I forgot to make an appointment and just arrived at Hyundai of Lufkin. I was greeted with the upmost respect and gratitude. Getting my car serviced at Hyundai of Lufkin feels more than just getting my car serviced. Friendly and fast service. Staff who prides themselves with professionalism, respect, and amazing customer service. My next vehicle purchase will definitely be at Hyundai of Lufkin, just so I can use the service department and be treated so well. Highly recommend Hyundai of Lufkin to any and everyone, whether you drive/own a Hyundai or not. Hyundai of Lufkin, Thank You!

JD
Jackie D.
Lufkin, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2019 Category: Service
First service
Great experience

MM
Mary M.
Diboll, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Hyundai of Lufkin
Great service and great people.

MS
Michael S.
Lufkin, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great service
Fast and friendly

JD
James D.
Lufkin, TX
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Service expertise , on time, friendly people and agreed upon pricing.
The title says it all. They make it easy to obtain service on my schedule and no surprises at check out time.

MT
Mary T.
Diboll, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Happy Customer!
I am very satisfied with taking my Hyundai Santa Fe Sport to our Lufkin location. Staff is super courteous, friendly and very knowledgeable. The moment I hand over my car keys for routine maintenance, I know that my car is very well taken care of from front to end. Thanks to the staff for all you do!

Verified Customer
Hemphill, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Hyundai
Service was very friendly. Very efficient.

SA
Shirley A.
Lufkin, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Exceptional Service
Exceptional Service. Thank you guys for taking care of the Services on my grandmother’s vehicle.

JY
James Y.
Lufkin, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Santa Fe
Very friendly and helpful, nice to have this dealership in Lufkin.

GB
Glenda B.
Lufkin, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Recent visit
Always great service.. Glad you are in Lufkin

CM
Carolina M.
Lufkin, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Professional service
Hyundai of Lufkin is shiny new and professional in attention to clients.
Very pleased with speed and quality of service.

TB
Terry B.
Nacogdoches, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Nice people
I really like my Elantra and everyone at Hyundai is friendly but not pushy.

RW
Richard W.
Lufkin, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
close to home
The service department is qualified for the work they do, and the work is done in a timely manner.

CB
Charlotte B.
Lufkin, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Warranty work
Professional, friendly, great service dept.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 10/18/2019

I appreciate you trusting us with your vehicle, always a previlige to take care of you.

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

Verified Customer
Trinity, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Very friendly
All employees that walked thru the waiting area were very friendly . We had an appointment and didn't have to wait at all. The Hyundai dealer we got the car from is no longer around. We will definitely go back to Lufkin!

DL
Debbie L.
Apple Springs, TX
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Happy Customer
The service visit was 100 percent positive from the moment we drove into the service bay until we were done.