Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

152 Reviews

98% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


JD
James D.
Groveton, TX
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Service Review
I could not have been more pleased than I was with the service I received from Lufkin Hyundai. The service staff was great and I called a lot to check on the progress of my service work and they never seemed to be anything other than cordial with me.

MB
Murleen B.
Lufkin, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Fast and friendly service!
Excellent service!

RL
Richard L.
Lufkin, TX
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019 Category: Service
Routine Service visit
The waiting area is clean and comfortable. The service rep was very friendly and helpful. The mechanic was nice enough to point out something for me and he took care of it. That is how you build my trust.

DR
Donna R.
Livingston, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Wonderful Service
Very nice group of people that we interacted with while having my brakes replaced. Will definitely be going back for whatever comes up in the future.

JD
James D.
Lufkin, TX
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Professional [, prompt and friendly.
Do what they say they will do.

Verified Customer
Wells, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great Customer Service
All of the staff have excellent customer service skills! I always feel welcomed and like a valued customer.

RW
Richard W.
Lufkin, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
The people and service make it a great place.
Timely, efficient, work done well.

TO
Tedra O.
Woodville, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Great Group of People
I have purchased many cars over the years and this was a great experience all the way through.

RF
Ramona F.
Corrigan, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Great customer service
Im always welcomed with such politeness
If i have any questiones they are answered
Over all im treated so well

MP
Marsha P.
Lufkin, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Service Technician
Very quick and professional

DS
Deborah S.
Huntington, TX
2012 Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
They got my car service done in a timely manner.
Hey Hyundai Corporation, if you expect me to talk to others about how great your vehicles are you have to learn how to make automatic windows that last for the life of the car. I'm sure other car companies do. You may want to check with one of them.

Verified Customer
Lufkin, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Quick and Efficient Service!
The service provided was excellent and I didn't have to wait long.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/25/2019

Thank you for you business! Also thank you sharing your great experience we were able to provide you.

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

BP
Brian P.
Crockett, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Friendly
Great with people ..everyone friendly and personable...Service mgr Erik was so helpful..
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/19/2019

Brian,

It was a pleasure to get to visit with you. I apreciate the kind words and look forward to seeing you on the next trip!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

KM
Keshia M.
Lufkin, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Great Customer Service!
From sales to service I received 5 star treatment at Hyundai of Lufkin. Mr. Luna was so kind and helpful. I highly recommended buying from them. You won’t receive service like this anywhere else in East TX!
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/19/2019

Keisha,

I am glad we hit the mark from sales to service. I appreciate your business and positive feedback!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

Verified Customer
Lufkin, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Awesome service!
From sales to service I have always received 5 star treatment at Hyundai of Lufkin. Mr. Luna was so helpful and kind. I highly recommended buying from them.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/19/2019

Thank you for taking the time to share your experience! We appreciate your business.

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

BH
Bill H.
Livingston, TX
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
They were nice
Nice

Verified Customer
Livingston, TX
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
XX
XX

PJ
Paul J.
Diboll, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Great Service
I am thankful to Eric and Junior for their excellent service and expert advise.

JD
James D.
Lufkin, TX
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Service with a smile.
Prepared, fast, thorough and advised of their finds of their inspection of my auto.
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/19/2019

James,

Always a pleasure my friend to take care of you!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

MH
Merri H.
Diboll, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great and fast service
Thank you for excellent fast service. Eric and Junior are great in the service department
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 08/19/2019

Mary,

Thanks for the conpliments to our staff. We appreciate it!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com