business image

Hyundai Of Lufkin

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(454 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Hyundai of Lufkin is a new dealership in Lufkin, TX. We offer full service maintenance and repairs by experienced certified auto professionals. Make an appointment today and check us out! Hyundai of Lufkin is a new dealership in Lufkin, TX. We offer full service maintenance and repairs by experienced certified auto professionals. Make an appointment today and check us out!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(936) 630-1200

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (US & Canada)
3101 S. Medford Drive Lufkin, TX 75901
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(454 Reviews)

TL
gravatar
Teina L.
Leggett, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy Consumer
Took my 2007 Vera CRUZ in for oil change and wiped blades. Got it right in. Had to wait a little longer than expected because they didn't have wiper clips that they had to order from O'Rileys. Also did not have the back wiper blade, ( I think these two issues say more about the age of my car than the dealership!). They went the extra mile to have o'Rileys bring over the part.....Thanks Lufkin Hyundai!
Recommended
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 01/29/2019 11:49 AM

Teina,

I appoligize for the non availibility of these wiper parts. We are getting a feel in the early stages of parts we need to stock. That should improved as we get more vehicles across our service drive. Thank you for your patience!

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.