Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

66 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
97% Would Recommend
100% Business Response
Latest Review 11 days ago

Reviews


TS
Terence S.
Riverside, CA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Great Customer Service!
Thanks for the customer service that was provided for me during my visit. The facility was clean and the employees were courteous. In today's rapidly fast culture, it is easy to forget that the customer who feels welcomed and acknowledged will return and advise their others to do so as well. Wish you much success.
NICK H. from Hyundai of Moreno Valley responded on 08/06/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

DT
Debra T.
Moreno Valley, CA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Employees
Everyone that works there is great
NICK H. from Hyundai of Moreno Valley responded on 08/06/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

Verified Customer
Riverside, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Excellent all around
My service was free and I got a 2 month free trial of Sirius xm. Staff was also really friendly and fast.
NICK H. from Hyundai of Moreno Valley responded on 07/30/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

MW
Michael W.
Redlands, CA
2010 Hyundai Genesis
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/26/2018 Category: Service
What title would you like?
I have already commented on a previous page. Don't you think this is a little pushy for a customer willing to take the survey?
NICK H. from Hyundai of Moreno Valley responded on 07/27/2018

Thank you for the feedback. I will review and contact you to discuss.

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

Verified Customer
Moreno Valley, CA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Great service staff
I used to go to another Hyundai location but this is by far my best service experience!
NICK H. from Hyundai of Moreno Valley responded on 07/26/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

MC
Megan C.
Banning, CA
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Went for an oil change
excellent service but the free car wash wasn't really a car wash still had bird poop on my front windshield but i guess I shouldn't complain since it was free. Over all excellent service.
NICK H. from Hyundai of Moreno Valley responded on 07/26/2018

Thank you for the review.

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

CD
Charles D.
San Jacinto, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Friendly service. New, clean facilities. Honors the rewards program.
Friendly service. New, clean facilities. Honors the rewards program.
NICK H. from Hyundai of Moreno Valley responded on 07/24/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

CD
Charles D.
San Jacinto, CA
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Friendly service. New, clean facilities. Honors the rewards program.
Friendly service. New, clean facilities. Honors the rewards program.
NICK H. from Hyundai of Moreno Valley responded on 07/24/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

SF
Sylvia F.
Beaumont, CA
2015 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2018 Category: Service
Service department
Everything was great with service.
NICK H. from Hyundai of Moreno Valley responded on 07/21/2018

Thank you for the review. See you next visit.

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

LB
Larry B.
Beaumont, CA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great place for service.
Thank you for bringing me back to Hyundai, Thank you for taking care of the problem with my car. Another dealer was HORRIBLE and RUDE and did nothing to help me.
NICK H. from Hyundai of Moreno Valley responded on 07/12/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

BH
Bonnie H.
Riverside, CA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Excellent Service Staff
Service department is very professional and friendly! Taleeza and Alex are amazing and friendly.
NICK H. from Hyundai of Moreno Valley responded on 07/11/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

CR
Cesar R.
Moreno Valley, CA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Makes customer feel important!
Called had an urgency regarding a low air tire found out it had a huge nail. They were awesome I didn't know if they even delt in tire repair. They helped me feel like it was so easy. No big deal.... I'm lucky the are in my city now. Thanks guys your super!
NICK H. from Hyundai of Moreno Valley responded on 07/11/2018

Thank you for the awesome review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

Verified Customer
Moreno Valley, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great service and Location
I had a great experience from arrival to departure definitely will be back!
NICK H. from Hyundai of Moreno Valley responded on 07/06/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager
909-316-0101 Ext 5002

Verified Customer
Moreno Valley, CA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
great service
Good service
TALEEZA G. from Hyundai of Moreno Valley responded on 07/02/2018

Thanks for coming in for service again! Glad we were able to solve your trunk latch in a timely manner! See you next time!


Verified Customer
Moreno Valley, CA
2010 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Modern facility with excellent service
The facility is conviently located in an area with lots of places to shop. The staff was friendly and the service was very good.
ALEX P S. from Hyundai of Moreno Valley responded on 07/02/2018

Thank you very much for allowing us to earn your business we appreciatte the opportunity. We look forward to provide you with 5 star service at every service visit.


MA
Marvin A.
Moreno Valley, CA
2015 Hyundai Genesis
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/29/2018 Category: Service
Appoitment communication.
N/A
NICK H. from Hyundai of Moreno Valley responded on 07/02/2018

We apologize for the communication error on scheduling your appointment. I would like to discuss more about it when you have some free time. please call me at your earliest convenience.
Thank You,

Nick Howard
Hyundai of Moreno Valley
Service Manager


Verified Customer
Moreno Valley, CA
2016 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
No complaints
Same as above
NICK H. from Hyundai of Moreno Valley responded on 06/28/2018

Thank you for the review!

Nick Howard
Hyundai of Moreno Valley
Service Manager


SP
Su P.
Beaumont, CA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Fast, clean, convenient
Had the 30,000 mile service, it was fast, easy check in, and price reasonable. We will use this service center for the life of the vehicle.
NICK H. from Hyundai of Moreno Valley responded on 06/28/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager


LM
Lucie M.
Moreno Valley, CA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Very happy
Extremely kind staff. Kept me updated and had no idea Hyundai offered such a great warranty
NICK H. from Hyundai of Moreno Valley responded on 06/28/2018

Thank you for the great review!

Nick Howard
Hyundai of Moreno Valley
Service Manager


SM
Sherry M.
Moreno Valley, CA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Very close to home.
Service department is fine, but I'm not happy about all the recalls I've had on my car and all the little repairs at just 33,000 miles.
NICK H. from Hyundai of Moreno Valley responded on 06/23/2018

Thank you for the great review! See you at your next visit.

Nick Howard
Hyundai of Moreno Valley
Service Manager