ReScore Reviews™ (19)
The gentleman who assisted me with my recent recall repair was very professional and kept me informed throughout the repair process.
Hello Jeanine, our service director is attempting to reach you regarding your experience. Would you please contact Mike Hangca at your earliest convenience. He can be reached at 909-316-0101. Thank you for your time.
client unhappy with product information regarding recall not dealer or advisor
The next day, much to our surprise, the GM, Mr. Brown, got involved. He read my review and began collecting the information as to why the deal had not been made. Our amazing “consultant” Randy Williams spoke on our behalf and explained to Mr. Brown why the deal didn’t happen. He personally got involved in working on our deal, and low and behold, made it happen! We honestly did not think we would have our Palisade so soon, and to top it off, it’s a Limited Palisade with all of the bells and whistles. My husband and I have worked hard for everything we have, and to know that Mr. Brown, Randy, and the staff at Moreno Valley Hyundai made it happen, it just gives us so much pride to see the Palisade sitting in my garage.
Like I’ve said before, if you are looking into a Hyundai, please, please, please head over to Moreno Valley Hyundai. You will not regret it. If he’s available, I would also recommend Randy. He is so knowledgeable on the features of the cars, and although you might think you know everything about a specific car, he may just show you something you didn’t know.
Unfortunately for us, we did not leave with a new car, but we definitely left knowing that this is where we will either lease or purchase our next car. I’ve been looking at the Hyundai Palisade since it came out. I know that this is a hot car, and am willing to wait my time, until I am able to purchase or lease it at payments that are comfortable to me. Unfortunately, due to it’s popularity, Hyundai doesn’t have much to offer on the price of the car, so I have to wait until the deal is right for me. I did leave this dealership with the confidence that I will be back, and this is where I will purchase or lease my Limited Palisade.
Pamela, we are trying to reach you to discuss your experience. Please contact our service manager at 909-316-0101 at your earliest convenience.