Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,471 Reviews)

ReScore Reviews™ (44)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
97% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Westport, MA
2016 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021 Category: Service
45,000 mile service
The staff is very courteous and professional. The service was completed in a timely manner as promised.
GREGORY C S. from Hyundai of Newport responded on 07/27/2021

Hello,     
   
  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!

Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Portsmouth, RI
2019 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2021 Category: Service
Customer Service
Just a little pushy to do service, that is not due for another 2,000 miles.
GREGORY C S. from Hyundai of Newport responded on 07/24/2021

Hello,     
   
  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!

Greg Slater
Hyundai of Newport
401-619-3700


KS
Karl S.
Bristol, RI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021 Category: Service
Quality Service
Everything about this service department is exceptional from the moment you walk in. Highly professional in all aspects.
GREGORY C S. from Hyundai of Newport responded on 07/22/2021

Hello,     
   
  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!

Greg Slater
Hyundai of Newport
401-619-3700


JP
Joseph P.
Wakefield, RI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/19/2021 Category: Service
Unsatisfied.
Considering going to another dealership.
GREGORY C S. from Hyundai of Newport responded on 07/19/2021

Hello,

  My name is Greg Slater.  I just called and left a message for you.  Please give me a call.  I would like to apologize for my service department leaving you feeling taken advantage of.  That is unacceptable!  I would like the opportunity to make it right. Thank you and Have A Great Day!

Greg Slater
Internet Manager
401-619-3700


Verified Customer
Newport, RI
2009 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021 Category: Service
Great service
Service department is very friendly and helps you in any way they can.
GREGORY C S. from Hyundai of Newport responded on 07/16/2021

Hello,     
   
  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!

Greg Slater
Hyundai of Newport
401-619-3700


AB
Ann B.
Middletown, RI
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021 Category: Service
Great service and communication.
It was easy to make an appointment and get service. Also they vacuumed my car and washed it.
GREGORY C S. from Hyundai of Newport responded on 06/29/2021

Hello,     
   
  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!

Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Middletown, RI
2017 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/15/2021 Category: Service
Service
Hoping issue works itself out!
GREGORY C S. from Hyundai of Newport responded on 06/16/2021

Hello,   
    Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!
Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Coventry, RI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021 Category: Service
great job s always, by all of the staff
another great job as to what we have become us to
GREGORY C S. from Hyundai of Newport responded on 06/10/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


DK
David K.
Middletown, RI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021 Category: Service
Been having my cars serviced there. Many years
Great place to have your car serviced. Make you feel right at home. Never have I had a problem with any aspect of the car care experience. I have and will continue to buy and service my cars at Hyundai of Newport.
GREGORY C S. from Hyundai of Newport responded on 06/08/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

 


LD
Lynn D.
Bristol, RI
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021 Category: Service
Excellent customer service!
Staff very courteous and accommodating!
GREGORY C S. from Hyundai of Newport responded on 06/07/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Portsmouth, RI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021 Category: Service
Kind, polite, thorough, helpful
Very helpful and courteous. The convenience of a ride back to work is very helpful and appreciated.
GREGORY C S. from Hyundai of Newport responded on 06/03/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Middletown, RI
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021 Category: Service
Warranty repair
JR, as well as all the other service personnel are very helpful and courteous.
GREGORY C S. from Hyundai of Newport responded on 05/20/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


GH
Gerald H.
Coventry, RI
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021 Category: Service
employees
employees
GREGORY C S. from Hyundai of Newport responded on 04/29/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


EJ
Ernest J.
Tiverton, RI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021 Category: Service
Top notch people, great location, clean and friendly.
Great location for quick, clean ,done right. The staff is knowledgeable, friendly and always on top of their tasks. I just wish the 2021/22 SUV's weren't so attractive, I keep going back for a look. My 2016 Elantra suits Me fine. However, things might change!!!!!!!
GREGORY C S. from Hyundai of Newport responded on 04/27/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


LH
Linda H.
Westport, MA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021 Category: Service
Always great service
Title says it all.
GREGORY C S. from Hyundai of Newport responded on 04/20/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700