Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,459 Reviews)

ReScore Reviews™ (42)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
97% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


GH
Gerald H.
Coventry, RI
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021 Category: Service
employees
employees
GREGORY C S. from Hyundai of Newport responded on 04/29/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


EJ
Ernest J.
Tiverton, RI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021 Category: Service
Top notch people, great location, clean and friendly.
Great location for quick, clean ,done right. The staff is knowledgeable, friendly and always on top of their tasks. I just wish the 2021/22 SUV's weren't so attractive, I keep going back for a look. My 2016 Elantra suits Me fine. However, things might change!!!!!!!
GREGORY C S. from Hyundai of Newport responded on 04/27/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


LH
Linda H.
Westport, MA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021 Category: Service
Always great service
Title says it all.
GREGORY C S. from Hyundai of Newport responded on 04/20/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Tiverton, RI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021 Category: Service
Consistently Great
Convenient, friendly, affordable, and reliable.
Never disappointed in the ability to arrange service and have it done on time.
Keeps my business.
GREGORY C S. from Hyundai of Newport responded on 04/15/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Little Compton, RI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021 Category: Service
Happy with the service department
I've been very satisfied with the service department at Hyundai of Newport. The service staff are friendly, efficient, accommodating, helpful, they explain everything.
GREGORY C S. from Hyundai of Newport responded on 03/22/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


RM
Robert M.
Newport, RI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021 Category: Service
Location
As I said before, whenever I have concerns about things with me car the service team gets me in ASAP.
I once had to travel to PA, my dad died. Engine light was on...it was a Friday and I needed to leave Saturday morning. They had me bring my car right in and discovered something about the gas cap....fixed it right away. I felt safe driving to PA.
GREGORY C S. from Hyundai of Newport responded on 03/12/2021

Hello,

     Thank you for taking the time to fill out the survey.  I am sorry for your loss. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Newport, RI
2009 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021 Category: Service
Friendly service staff
Service department staff are friendly and work with you.
GREGORY C S. from Hyundai of Newport responded on 02/27/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


VM
Victoria M.
Portsmouth, RI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021 Category: Service
excellent service
Great service for your car and courteous personnel to make any visit a pleasure
GREGORY C S. from Hyundai of Newport responded on 02/11/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Westport, MA
2016 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021 Category: Service
Service experience
Staff provided excellent customer service. Totally satisfied with repair experience.
GREGORY C S. from Hyundai of Newport responded on 01/26/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Bristol, RI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021 Category: Service
Newport Hyundai
Great people, easy to schedule and great work
GREGORY C S. from Hyundai of Newport responded on 01/26/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
West Warwick, RI
2019 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/27/2020 Category: Service
Recall—really no parts
See comments prior
GREGORY C S. from Hyundai of Newport responded on 12/28/2020

Hello,

  Thank you for taking the time to fill out the survey. We certainly apologize and find this unacceptable as well.  I would like to discuss this situation with you.  Please give me call.  


Greg Slater
Hyundai of Newport
401-619-3700


DT
Dolores T.
Portsmouth, RI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020 Category: Service
the quality of service and always able to get service when requested
excellent car dealership the only care we would purchase
GREGORY C S. from Hyundai of Newport responded on 12/21/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Newport, RI
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020 Category: Service
Great customer service.
Commendable, reliable and honest.
GREGORY C S. from Hyundai of Newport responded on 12/14/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport


MA
Murphy-Mercer A.
Middletown, RI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020 Category: Service
Very friendly!
We had the wrong day for are appointment they fit us in because we were already there.
GREGORY C S. from Hyundai of Newport responded on 12/08/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


DT
Danielle T.
Middletown, RI
2013 Hyundai Elantra Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020 Category: Service
Hyundai oil change
Took about an hour which is a little long but everyone was extremely friendly
GREGORY C S. from Hyundai of Newport responded on 11/27/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700