Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

3223 Reviews

ReScore Reviews™ (80)

ReScore
Overall Rating 4.712502/5Overall Rating 4.712502/5Overall Rating 4.712502/5Overall Rating 4.712502/5rating 4.712502
Original
Overall Rating 2.1625/5Overall Rating 2.1625/5rating 2.1625rating 2.1625rating 2.1625
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


LD
Laurie D.
Orange Park, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
It was ok
Love my car, the people not so much.

BC
Brian C.
Fleming Island, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Hyundai of Orange Park
Service is always high quality and personnbel are always courteous and helpful
JOHN K., Service Director from Hyundai of Orange Park responded on 06/24/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


GB
Gina B.
Jacksonville, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Excellent customer service
Was in today to have a wiring harness replaced. The service team are exceptional, I was in and out.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/24/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Glen Saint Mary, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
Okay
Great cars okay service.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/24/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


MG
Melvin G.
Orange Park, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Service
Making an appointment thru the Bluelink app was never so easy. I got the day and time I requested. I was in and out in less than 2 hours.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/24/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JN
Jerry N.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Happy Customer
I'm very happy with the people and service I get for my car and would highly recommend Hyundai of Orange Park.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Orange Park, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Service rep
Anytime I’ve ever needed service whether an emergency or just a regular maintenance Hattie is always there she’s efficient and she cares about her customers
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


WP
William P.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Excellent service in reasonable time.
I was only there to have a bad battery replaced, but not only did they accomplish that, they washed and cleaned the car inside and out.
and I was out of there in less than 2 hours when the service department was very busy. The staff is always friendly and accomodating
and I always leave in a reasonable amount of time and completely satisfied with the services provided.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


MA
Mercedes A.
Ponte Vedra Beach, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Hyundai Santa Fe - Car serviced on Saturday 06/15/2019 -
Zack is always very kind and patience.

He took the time to explain what was wrong with my vehicle and details of what needed to be done to fix it.

Thank you.

Mercedes Avery.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


PF
Paul F.
Fleming Island, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
straight forward and on time
They did exactly what they said they would and finished on time. Great service and good experience!
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


RE
Rachel E.
Glen Saint Mary, FL
2019 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Quality. Service. Trust.
I researched Hundai Cars years before I was able to buy one. The Sales dept really worked with me and invested their time in me. The Trust Relationship we have built over the years topped it off. Thank you Hundai Team!
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


RJ
Ronald J.
Jacksonville, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Everybody friendly & professional & treat you with respect
*****
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


WW
William W.
Fleming Island, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/20/2019 Category: Service
Place is not satisfactory
Fair to poor.

BK
Billy K.
Orange Park, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Warranty Service
Got the same outstanding service that I always get at the Orange Park Hyundai Dealer. Hattie and the other service agents have an Outstanding Attitude, Friendly, Courteous, Knowledgeable and Extremely Professional. It's always a pleasure every time I have the need to visit this Department. Thanks to the entire Crew.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JR
Joseph R.
Jacksonville, FL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great service as always
Zack got me in out quickly.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


RL
Richard L.
Jacksonville, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Service
Service department is the best.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Orange Park, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great service
Fixed my check engine light quick, no issues afterwards!
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Service Team
Excellent!!
JOHN K., Service Director from Hyundai of Orange Park responded on 06/22/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2019 Category: Service
Horrible
Horrible
JOHN K., Service Director from Hyundai of Orange Park responded on 06/19/2019

Ms. Oglesby,

I apologize to hear about your recent service. I will reach out to you shortly and see what I can do to resolve whatever the issue is for you.

John Keester
Service Director


ES
Elizabeth S.
Macclenny, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2019 Category: Service
I will never go back to any jack hanania
Bunch of liars. Cant get honest answer out of them.
JOHN K., Service Director from Hyundai of Orange Park responded on 06/19/2019

Ms. Sapp,

I apologize to hear about your recent service experience. I will reach out to you shortly to get more information about the situation. I will do whatever I can to resolve this issue.

John Keester
Service Director