Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2918 Reviews

ReScore Reviewsā„¢ (68)

ReScore
Overall Rating 4.6617626/5Overall Rating 4.6617626/5Overall Rating 4.6617626/5Overall Rating 4.6617626/5rating 4.6617626
Original
Overall Rating 2.15152/5Overall Rating 2.15152/5rating 2.15152rating 2.15152rating 2.15152
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Daleville, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good
Over priced part & repairšŸ˜©

WD
William D.
Fleming Island, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Job
Met my needs fully and in great time.

Verified Customer
Jacksonville, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Excellent service
Excellent service
JOHN K., Service Director from Hyundai of Orange Park responded on 01/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JH
Jennifer H.
Jacksonville, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
1st Maintenance
Very good & quick service appointmeny. Love the vacuum & car wash!
JOHN K., Service Director from Hyundai of Orange Park responded on 01/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AM
Alice M.
Jacksonville, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Hyundai of Orange Park Service Department
I recently moved to Florida and had to have my Hyundai Santa Fe serviced. It was great to be able to leave the vehicle on Sunday and pick it up on Monday. The young lady that checked me in on Sunday was very friendly and kind. Picking the vehicle up on Monday was great also. There were no problems and everyone was very kind and friendly.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


EL
Elizabeth L.
Middleburg, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Oil Change
Service department is always great and very helpful. I buy cars here because of the service department, they take great care of me.
Thanks
Layton Langley
JOHN K., Service Director from Hyundai of Orange Park responded on 01/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Green Cove Springs, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/13/2019 Category: Service
Orange Park
Definitely too cramped for space and listen to your customer
JOHN K., Service Director from Hyundai of Orange Park responded on 01/14/2019

Ms. Lee,

I apologize to hear about your recent service visit. Our goal is to give every customer a 5-star experience and we fell short with you. We will reach out to you this morning and try to make this situation right.

John Keester
Service Director


JC
Jeannette C.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
Service
Had a little problem with a concern I had about my car but service did call me back and worked with Hyundai to resolve my concern.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/14/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JH
Janet H.
Jacksonville, FL
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Good job
Good job
JOHN K., Service Director from Hyundai of Orange Park responded on 01/13/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Lakeland, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/10/2019 Category: Service
Na
Na
JOHN K., Service Director from Hyundai of Orange Park responded on 01/11/2019

Ms. Boyd,

I apologize to hear that on your recent service you did not receive a 5-star experience. We will reach out to you today to see whatĀ happened and try to make it right for you.

John Keester
Service Director


MZ
Micheal Z.
Orange Park, FL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
No issues with service
Entire process flowed along smoothly and satisfied.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Orange Park, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
50000 check up
I was disappointed I the fee associated with the service. I just put on new tires they didnā€™t need rotated and they didnā€™t vacuum the back of car!

Love my car but think the fee was to much!
JOHN K., Service Director from Hyundai of Orange Park responded on 01/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AL
Anthony L.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
excellent work
great service all around,in waiting room and work that is done by the mechanics,enjoy taking both my hyundais there for the last 9 years!!!
JOHN K., Service Director from Hyundai of Orange Park responded on 01/09/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


LQ
Laticia Q.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Rudy was really nice and he explained everything about my service
Good service
JOHN K., Service Director from Hyundai of Orange Park responded on 01/08/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Nice Shuttle Service
I appreciated being able to use a free shuttle to the Orange Park Mall and back. By the time I had seen a movie and returned, my car's repairs were all done.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/08/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AT
Arthur T.
Starke, FL
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Hyundai of Orange Park
I will always take my vehicle to Hyundai of Orange Park. The service is the best. Everyone is friendly, knowledgeable and always greets with a smile. I have never had an issue with them and repairs and maintenance is always completed right the first time. Hattie is my service tech and she always has my car done at the time she says it will be completed. I know my car is in good hands when I take it to Hyundai of Orange park.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/06/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
service
They are friendly to me and always get the job done at the amount of time promised.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/04/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


GJ
Gale J.
Gainesville, FL
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Customer service
Great customer service, every one efficient,and helpful.Services completed in a timely manner.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/04/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CS
Christina S.
Middleburg, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Quick, friendly service
The service professionals are always very nice and attentive. The oil changes here take no time compared to other Hyundai dealerships Iā€™ve been to for service.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/04/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AH
Angela H.
Jacksonville, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
GREAT CUSTOMER SERVICE
Always friendly and helpful in whatever I am in need of at Hyundai of Orange park
JOHN K., Service Director from Hyundai of Orange Park responded on 01/03/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director