Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

3050 Reviews

ReScore Reviews™ (73)

ReScore
Overall Rating 4.684929/5Overall Rating 4.684929/5Overall Rating 4.684929/5Overall Rating 4.684929/5rating 4.684929
Original
Overall Rating 2.13699/5Overall Rating 2.13699/5rating 2.13699rating 2.13699rating 2.13699
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


EL
Elizabeth L.
Middleburg, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Oil change
Great employees that work in the service department very helpful professional and they get the job done right.

AP
Anita P.
Jacksonville, FL
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Service Dept
great people service was super good
JOHN K., Service Director from Hyundai of Orange Park responded on 03/17/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Middleburg, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Customer service was great
The service guy was very nice and showed much concern for getting my car prepared.
JOHN K., Service Director from Hyundai of Orange Park responded on 03/16/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Excellent
Excellent! Excellent! Excellent!
JOHN K., Service Director from Hyundai of Orange Park responded on 03/13/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


DR
Daina R.
St. Augustine, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Quick and Efficient
I had a problem with my drivers door window. I tried to get service at other Hyundai dealerships in the area with no luck. Not only was I able to schedule an appointment with Hyundai in Orange Park, they were able to fix the door window and correct the 2 recall notices I had on my vehicle. Very pleased with Hyundai Orange Park.
JOHN K., Service Director from Hyundai of Orange Park responded on 03/13/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


VB
Victoria B.
Jacksonville, FL
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
driving
I was at your orange park dealership for service And I needed to go to the bank for some money to pay for the car and your service manger had someone drive me to the bank and back and by the we got back from the bank my car was ready . thank you so much.
JOHN K., Service Director from Hyundai of Orange Park responded on 03/13/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Orange Park, FL
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Me.
Hattie. She is the best.
JOHN K., Service Director from Hyundai of Orange Park responded on 03/11/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


GV
Gary V.
Fernandina Beach, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Gary v
great service, timely service, heipful people!
JOHN K., Service Director from Hyundai of Orange Park responded on 03/11/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


KS
Keith S.
Middleburg, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
OP Hyundai Great Service
I love my Santa Fe. The service department has a great crew. They are knowledgeable and courteous. Would recommend the brand and the dealership.
JOHN K., Service Director from Hyundai of Orange Park responded on 03/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


ML
Mikaya L.
Middleburg, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
2013 Hyundai sonata
I’m glad my car was fixed
JOHN K., Service Director from Hyundai of Orange Park responded on 03/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AB
Amos B.
Middleburg, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
recall
great
JOHN K., Service Director from Hyundai of Orange Park responded on 03/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CH
Carol H.
Orange Park, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Always above and beyond ...
Efficient and reasonable ... finished before the estimated time. (Good snacks in the waiting room)
JOHN K., Service Director from Hyundai of Orange Park responded on 03/07/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Saint Johns, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019 Category: Service
SERVICE REP WAS OUTSTANDING
Genesis had a failed lock actuator. Only the driver door lock would operate...
Patty was the service rep and did all she could to be sure everything was performed under extended warranty and kept me updated on status.....
JOHN K., Service Director from Hyundai of Orange Park responded on 03/07/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


EF
Elana F.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Regular maintenance
Did the service in a good time, checked everything and told me their recommendations.
JOHN K., Service Director from Hyundai of Orange Park responded on 03/07/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JC
Janice C.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Good work
Keep up the good work. Thank you
JOHN K., Service Director from Hyundai of Orange Park responded on 03/06/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Green Cove Springs, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Quickly in and out
I was able to make an appointment next day. Day of service, I was in and out in no time!
JOHN K., Service Director from Hyundai of Orange Park responded on 03/06/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


RK
Richard K.
Fleming Island, FL
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Service Department
I have had 5 cars serviced in your Orange Park dealership. My Service Adviser for years is Hattie Bramlitt and she is the best
Service Adviser I have ever had. My first car was 60 years ago so I have been to a lot of dealerships and your is on the top of my list. Thank you Hattie.
Dr. Richard K (Dr. Pol)
JOHN K., Service Director from Hyundai of Orange Park responded on 03/06/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CW
Charles W.
Keystone Heights, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
SERVICE FROM HATTIE
HATTIE B. (Always Awesome)
Now my complaint;
(Since I have 2 vehicles with more than 4 recalls. Very upset with HYUNDAI what happen to the quality. So I’m told warranty’s extended to 120K miles on both recalls on Sonata 2013. Big deal. I’ve alwayds been a high mileage driver on my vehicles (250K). So now I have to worry about the sonata and the Santa Fe sport crspping our early
How about some feedback!!!
JOHN K., Service Director from Hyundai of Orange Park responded on 03/05/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


RM
Ruby M.
Orange Park, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Customer service was so nice
Definitely recommend to my family and friends.
JOHN K., Service Director from Hyundai of Orange Park responded on 03/05/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AJ
Andrew J.
Ponte Vedra, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great customer experience
The service department rocks.
JOHN K., Service Director from Hyundai of Orange Park responded on 03/05/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director