Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2788 Reviews

ReScore Reviews™ (61)

ReScore
Overall Rating 4.6229497/5Overall Rating 4.6229497/5Overall Rating 4.6229497/5Overall Rating 4.6229497/5rating 4.6229497
Original
Overall Rating 2.19672/5Overall Rating 2.19672/5rating 2.19672rating 2.19672rating 2.19672
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


DD
Deirdre D.
Jacksonville, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
ROUTINE SERVICE
NA

AR
Alisa R.
Orange Park, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Great Customer Service
As always Hattie provided great customer service.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/19/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CI
Christy I.
Orange Park, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Service
I had a wonderful experience at Hyundai of Orange Park Fl.
I took my car in for an oil change. While there they told me ilof a recall on my car which I was very happy they did.
They took my car back and within no time it was returned to me. Everyone I spoke to were friendly and professional.
I look forward to my next oil change.
Sincerely,
Chris INGRAM
JOHN K., Service Director from Hyundai of Orange Park responded on 11/19/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AZ
Alan Z.
Orange Park, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Review
Great job

SC
Sue C.
Jacksonville, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
The staff
Great service

Verified Customer
Jacksonville, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great customer service
Fast and courteous. They always offer extras, but aren’t pushy.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/16/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


VB
Victoria B.
Jacksonville, FL
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
service
I always take my car to the dealership for service . They can keep me up to date on service on my car and they are open on Sunday , my weekend are very busy so being able to take my car in on Sunday is really nice. Everyone their are so nice and helpful.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/16/2018

Ms. Brown,

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


SW
Sherry W.
Hampton, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Customer service
Always good service. Customer service is always great.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/15/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


ZR
Zoeann R.
Orange Park, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
The staff puts me at ease makes me comfortable doing business there.
This is 3rd vehicle bought at this Hyundai dealership. I've never been disappointed.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/15/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Orange Park, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Hard worker
Very reasonably for the service you get. Never been pushing if your car didn't really need it.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/15/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


LA
Luz A.
Jacksonville, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service
All employees are always smiling and always eager to assist.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/15/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


MR
Michael R.
Orange Park, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Very Quick Service
Very good experience, Hattie Bramlitty is the best.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/15/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Amazing service
Amazing, fast and professional service/ atmosphere.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/13/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AJ
Angelia J.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Oil Change
The price had increased but I was able to use a coupon..
JOHN K., Service Director from Hyundai of Orange Park responded on 11/13/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great people and great cars
Came for oil change
JOHN K., Service Director from Hyundai of Orange Park responded on 11/13/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JW
Janet W.
Jacksonville, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Great service department
Staff was friendly and informative. When I arrived the lobby was filled with customers and I thought I would leave my car and come back but the service team was moving people out very quickly. I was and the majority of the other customers were out in less than a hour.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/13/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


LC
Lisa C.
Jacksonville, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Customer
The Staff
JOHN K., Service Director from Hyundai of Orange Park responded on 11/13/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


TW
Tammy W.
Jacksonville, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Everyone is so nice and friendly and very helpful
I love Hyundai of Orange Park!!!!
JOHN K., Service Director from Hyundai of Orange Park responded on 11/13/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


MB
Michelle B.
Ponte Vedra, FL
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/11/2018 Category: Service
Service area needs a make-over
Disorganized and filthy. Not pleasant if you are waiting.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/13/2018

Mrs. Baker,

I apologize to hear about your recent service experience. We will reach out to you today and see what we can offer to make this situation right.

John Keester
Service Director


RF
Roberta F.
Saint Johns, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Service is Great
It’s just that appointments for scheduled maintenance should not take 2 hours, especially with no updates as to the progress of the vehicle. Overall, however, I would always trust Hyundai with my service.
JOHN K., Service Director from Hyundai of Orange Park responded on 11/13/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director