ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Went out of their way to serve!"
After having issues scheduling due to my own personal schedule, they offered to pick it up in town and return it. I was so thankful! Also they always let youbknow, on the phone when scheduling when other services are due. I had my tires rotated and balanced. However they usually wash my car when I'm there, and they didn't prior to returning. I was kinda sad that they didn't this time.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/22/2018 03:43 AM
Cecil J. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Vehicle was serviced and a recall item was replaced.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/19/2018 04:21 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/20/2018

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Cynthia B. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleased "
The service is always great here. This is my second car purchased from this dealship. After loosing my husband in 2012 things like getting my car serviced is sometimes not an easy task but the employees always explain everything they are doing and make me feel very comfortable. For this I am very grateful.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 05:47 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/20/2018

Thanks for the kind words!!! Thanks for the 5 stars!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Katrina S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
I’ve been so happy with the purchase of my 2017 Hyundai Tucson in May! I am so impressed with their customer service-I have a job where I work until 8 pm every night & they will actually return my car to me at home when the service is complete! Love it!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 10:15 AM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/16/2018

Thnaks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
service was great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/08/2018 08:40 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/09/2018

Thanks for the 5 STARS!!!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience!"
Wonderful and fast service!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/08/2018 02:20 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/09/2018

Thanks for the 5 STARS!!!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Sharon M. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ratiing"
Excellent service every time and friendly personnel.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/06/2018 01:51 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/07/2018

Thanks for the kind words!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 02/06/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best in town "
Best service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 07:01 AM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/06/2018

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Frederick N. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice and professional people and excellent severice "
see above
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 06:39 AM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/06/2018

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is great"
The service is great!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 02/05/2018 04:12 AM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/05/2018

Thanks for the 5 STARS!!!! Thanks for the knd words!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
They always do a thorough job. I don’t ever have to worry about my car.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/04/2018 04:46 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/05/2018

Thanks for the 5 STARS!!!! Thanks for the knd words!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Lola O. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Service"
I have used this dealership for the past 4-5 years. I have no complaints. It's easy to get in and usually quick. My cars are always in great shape and that's important to me.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 02/04/2018 08:36 AM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/05/2018

Thanks for the 5 STARS!!!! Thanks for the knd words!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Jennifer H. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Everyone here is so friendly and nice. They go out of their way to make sure the customer is satisfied Thank you all very much.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 02/02/2018 05:26 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/05/2018

Thanks for the 5 STARS!!!! Thanks for the knd words!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Dianne S. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Wonderful body shop and service.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/01/2018 01:49 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 02/01/2018

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Janet H. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service & Atmosphere"
Great Service with kind and friendly staff
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 01/30/2018 02:07 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 01/31/2018

Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Reba S. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and out with appointment. Friendly staff. Free car wash. They keep up with recalls and when to rotate tires when to change cabin filter. Very good service."
great place to have take care of your vehicle
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 01/30/2018 01:03 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 01/31/2018

Thanks for the 5 STARS!!!! Thanks for the kind words!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
They always have my car in and out in about 45 minutes. They have always taken my car back at the time of my appointment.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 01/30/2018 12:11 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 01/30/2018

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Richard E. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"School bus transportation director"
Have bought 2 vehicles there and the service dept. is excellent.
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/30/2018 07:32 AM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 01/30/2018

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as always. "
Service was great and service staff always courteous . Service was prompt
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/26/2018 07:09 PM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 01/30/2018

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Christopher G. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, quick service!"
My wife's car (2017 Ioniq) needed an oil change and was having the brake alert light come on. I took it in for service, they changed the oil and washed her car. They also found the brake issue and fixed the problem. It took no time at all, we will definitely take her car back there for future service.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/25/2018 08:17 AM
KEITH G K., Parts and Service Director at Hyundai of Somerset responded on 01/25/2018

Thanks for the 5 STARS!!! I'm glad we resolved your issue!!

Keith Kosmecki
Parts and Service Director
606-677-1101
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