Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 1045 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review about 24 hours ago

Reviews


BB
Billy B.
Somerset, KY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Good work
Great service provided at reasonable rate & time period.

GC
Glenn C.
Harrodsburg, KY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Service
Did a good job.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/10/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Monticello, KY
2015 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/04/2019 Category: Service
Get it right
I am always defected parts, such as headlight bulbs, windshield wipers etc. I wish they would get as tired of seeing me as I do of seeing them and get it right for a change.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/10/2019

I'm truly sorry about the issues you have had. We do from time to time get some bad parts. Again I'm sorry for any inconvience.

Keith Kosmecki
Parts and Service Director
606-677-1101

DB
Dessie B.
Hyden, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Great service in a timely manner.
I try to take my car to the Hyundai of Somerset because I get great service in a timely manner. They have a great room for waiting and the wait time is not very long.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/05/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

TB
Terry B.
London, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Professional associates
Always feel that a good job has been done on both of our Hyundais
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/02/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

KG
Kristie G.
Somerset, KY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Friendly staff
Fast and good service
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/02/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Service Review
They made an appointment for my sons car at the last minute around his college schedule. Then fixed it very quickly so he could return back to school. I don’t know of anyone else who does that as efficiently as Hyuandai .
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/02/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

SM
Shannon M.
Lily, KY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Great Customer Service
My service was completed in the expected time frame for the price discussed. I felt they were truly taking care of me!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/02/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

LS
Larry S.
Burnside, KY
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
owner
service was very good
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/02/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

RA
Robert A.
Jamestown, KY
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Friendly staff
This dealership is very friendly and knows what they are doing.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 12/02/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Barbourville, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Excellent Customer Service
Friendly Great Service
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 11/18/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
On Time Again
I like the fact that I can actually plan my day without having to worry whether my service will be completed on time. It always is, and I really appreciate the free car wash when I get it serviced.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 11/15/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Somerset, KY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great job
Always pleased with their service.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 11/15/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

LA
Lisa A.
Liberty, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Customer service
I love my Hyundai of Somerset crew. They are always quick and efficient and the coffee is always fresh.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 11/15/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

CM
Crystal M.
London, KY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Service center
Great service
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 11/11/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

 

Keith Kosmecki
Parts and Service Director
606-677-1101

GC
Gregory C.
Bethelridge, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2019 Category: Service
Slow
Need a different car
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/31/2019

I'm sorry about the delay on your vehicle. We have to follow hyundais repair procedure on the vehicle. The first time we put a steering column in without the electric motor. This time we put the electric motor in folowing hyundais procedure. The motor was on backorder. Again sorry for the delay and your car is ready. Thanks

Keith Kosmecki
Parts and Service Director
606-677-1101

RM
Robert M.
Nancy, KY
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Good service experience
Easy to get convenient appointment, fast service got oil change,tires rotated and vehicle wash in about 1 hour. Service personnel friendly and helpful.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/31/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BH
Bobby H.
Nancy, KY
2019 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2019 Category: Service
More efficient than most in Somerset ky.
Just to be a little more informative on how long any additional tasks might take to finish.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/31/2019

Thanks for taking time to respond! I'm sorry if you not informed about the recall we had to perform on your vehicle. We will do a better job of informing you on your vehicle. Sorry again Thanks

Keith Kosmecki
Parts and Service Director
606-677-1101

LT
Larry T.
Williamsburg, KY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Good people, courteous, quick, efficient
They take care of our needs as far as the Tucson is concerned
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/25/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

IB
Isaiah B.
Monticello, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Customer service
Great place
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 10/25/2019

Thanks for taking time to respond!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101