Hyundai of Somerset

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606-677-1101
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Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

682 Reviews

5 star
85%
4 star
8%
3 star
3%
2 star
1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

ST
Sara T.
Somerset, KY
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Excellent Service as always from Hyundai of Somerset
The service team at Hyundai of Somerset is top notch. Great service, work is done it good time and always a cheerful greeting when visiting the service desk. Clhoe, Keith and Scott are the best! They have some very good technicians doing the work as well.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/16/2018

Thanks for the 5 STARS!!!! Thanks for the kind words!! You guys are awesome customers!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer
Science Hill, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
great service
thanks for everything
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/16/2018

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
AA
Arthur A.
Ferguson, KY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Always friendly and clean
Always friendly service and takes care of my recalls when I don't even know about them. And very clean
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/13/2018

Thanks for the 5 STARS!!! Thanks for the kind words!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
KG
Kathy G.
Somerset, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service
Great dealership
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/13/2018

Thanks for the nice words!!!! Thanks for the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
KS
Kimberly S.
Kings Mountain, KY
2015 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
The sraff
Overall a great place
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/13/2018

Thanks for taking time to respond!!!! We will work harder for 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
DS
David S.
Somerset, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service
Friendly, fast and thorough
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/12/2018

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
RV
Robin V.
Somerset, KY
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Oil change
Everything went well when I had my oil changed. I also had an air filter changed and tires rotated, 2 things which I had not asked for but were recommended. I appreciated that as it was time for both.

Service is always good and it’s always nice to come out to s sparkling clean car!
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/11/2018

Thanks for the 5 STARS!!! Thanks for the nice words!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
BM
Beckey M.
Stanford, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Friendly
They take good care of you the car .. have brought sever vehicles from them.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/11/2018

Thanks for the 5 STARS!!! Thanks for your business!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
RA
Robert A.
Monticello, KY
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
quick and through
We felt that they completely checked the car and the service was completely done within 30 minutes while we stayed in a comfortable waiting room.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/11/2018

Thanks for all the kind words!!! I thanks you for your business and the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer
Somerset, KY
2012 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2018 Category: Service
Meh
If we were all honest this rating would be lower than what it is. Customer service isnt that hard.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/13/2018

I'm very sorry  we were not profeesional!! This is not how we do business and will address the issue! Thanks and if there is anything I can do please let me know.

Keith Kosmecki
Parts and Service Director
606-677-1101
SC
Surelda C.
Somerset, KY
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great Job
You did a great job.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/11/2018

Thanks for the kind words!!! Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
TM
Terry M.
London, KY
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great people, Great product
The service people go way beyond just doing their job... great service and always performed professionally... Hyundai is a top notch product with top notch people behind it
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/10/2018

Thanks for the 5 STARS!!!! Thanks for the kind words!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
LB
Linda B.
Eubank, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great Service
Did not buy my Elantra from this dealership and was skeptical about service. WOW!!!! They knocked it out of the park.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/10/2018

Thanks for the 5 STARS!!!! Thanks for the nice words!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer
Somerset, KY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Thanks again
Always find time to help me on short notice
And provide me a loaner when I need one.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/10/2018

Thanks for the 5 STARS!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
Verified Customer
Mount Vernon, KY
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Wonderful Job
Everyone was friendly and they done a Great job
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/05/2018

Thanks for taking time to respond!!! We will work harder for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
AM
Anna M.
Nancy, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
No problem getting my service scheduled when I needed it, not when they wanted it.
The service center was available when I needed it.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 07/05/2018

Thnaks for taking time to respond!!! We will work harder to get the 5 STARS!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
JB
John B.
Somerset, KY
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great Service
Great service in a timely manner
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/30/2018

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
CK
Cynthia K.
Burnside, KY
2015 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Staff, service received
I will continue to take my car here, I get fast convenient appointments and everyone is so nice.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/29/2018

Thanks for the 5 STARS!!!! Thanks for the kind words!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
DT
Donna T.
Somerset, KY
2011 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
oil chg
They always take excellent care of our Hyundai and me Very good employees that care.
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/28/2018

Thanks for the 5 STARS!!!! You are a GREAT customer!!!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
DU
Debbie U.
Eubank, KY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Reliable and efficient
Awesome service and awesome folks!
Recommended
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 06/28/2018

Thanks for the 5 STARS!!!! Thanks for the kind words!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
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