Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

837 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DB
Dessie B.
Hyden, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Great service in a timely manner.
The service I received for my car was great and a good value.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/21/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

TL
Terry L.
Jamestown, KY
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Service app.
I arrived early and they got to me very quickly. The lady explained what they did, what I should look for if the problem happened again, she was very informative and I certainly thank her and the service department.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/21/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101

CK
Cynthia K.
Burnside, KY
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
The people that work here
Thank you for the great service. Shout out to Scott for his help.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/20/2019

Thanks for the 5 STARS!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

MB
Maureen B.
Nancy, KY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Friendly service
Very friendly service department. I walked in the door and they new my name. Before I has a chance to say it.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/19/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

BS
Brian S.
Somerset, KY
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Great service
Somerset Hyndai provided great service to us when our vehicle went down. They were very professional and kept in contact with us through out the process of figuring out the problem, getting the part, and completing the work.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/19/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/19/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Tyner, KY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Great Service
I drive out of the way just to have my car serviced at Hyundai of Somerset! I have had good experiences each time I’ve been there for repair or maintenance work. The staff go above and beyond for me and I am very thankful for their attentiveness!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/18/2019

Thanks for the 5 STARS!!! Thanks for the kind words!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Williamsburg, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Service of 2017 Hyundai Sport
Timely friendly service
The service group performed all services requested in an efficient manner
Vehicle was put back in perfect condition
Am a big fan of Hyundai products do not believe there is a better vehicle on the road!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/15/2019

Thanks for the 5 STARS!!! You are a GREAT CUSTOMER!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

Verified Customer
Eubank, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Oil change
As expected
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/15/2019

Thanks for taking time to respond! We will work harder to get 5 stars!

Keith Kosmecki
Parts and Service Director
606-677-1101

KV
Kathleen V.
Somerset, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
In and out in a timely manner
Always get right in on my appointment time, work is completed, and I’m good to go
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/15/2019

Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

CK
Cynthia K.
Burnside, KY
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
Great service in a timely. Staff so helpful.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/14/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

CA
Crystal A.
Lebanon, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
2018 Hyundia Elantra
This place has excellent customer service and vehicles.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/13/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

DS
David S.
Somerset, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Service
Outstanding
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/13/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JH
Janet H.
Somerset, KY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great Work
Another great visit
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/12/2019

Thanks for the nice words!!! Thanks for the  5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

DT
Donna T.
Somerset, KY
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
excellent service
I always feel confident that my car will be taken care, in service and time.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/07/2019

Thanks for the 5 STARS!!! Thanks for taking time to respond!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

AM
Anthony M.
Stinnett, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Excellent service
Service was conducted in a professional, timely, manner.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/06/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

CC
Connie C.
Somerset, KY
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/04/2019 Category: Service
Recall failure
Wish I'd researched the importance /consequences of recall service! My SUV was fine until I took it in for new parts that left me stranded on the side of the raod!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/06/2019

I'm truly sorry that the recall effected your vehicle. This recall Hyundai is having us do to vehicles to stop the engine from having any issues. We see this happen to only a few vehicles and sorry one was yours. I hope we got it fixed in a timely manner. Thanks for your business!!

Keith Kosmecki
Parts and Service Director
606-677-1101

TR
Teresa R.
Bronston, KY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Customer Friendly
Works with my schedule for service visits.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 02/05/2019

Thanks for the 5 STARS!!! You are a Great customer!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

VB
Violet B.
Corbin, KY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Always helpful
Always Tell you what you needs to done to your vehicle and what doesn’t.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/30/2019

Thanks for taking time to respond!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JF
Joseph F.
Bronston, KY
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Always friendly and professional
Can’t ask for a better group of folks to deal with. Only wish I had bought my Hyundai sooner!
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/28/2019

Thanks for the nice words!!! Thanks for the 5 STARS!!!

Keith Kosmecki
Parts and Service Director
606-677-1101

JH
Janet H.
Somerset, KY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Excellent Service
This visit was the same as all others. Excellent service, Friendly Staff, and ina timely manner.
KEITH G K., Parts and Service Director from Hyundai of Somerset responded on 01/28/2019

Thanks for the 5 STARS!!!! Thanks for taking time to respond!!

Keith Kosmecki
Parts and Service Director
606-677-1101