Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

415 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.92308/5Overall Rating 4.92308/5Overall Rating 4.92308/5Overall Rating 4.92308/5rating 4.92308
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


MM
Marcy M.
Monroe Township, NJ
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Hyuandai Sotheby’s Brunswick
The people

BB
Beatrice B.
Piscataway, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
The people and the service section.
I’m a long time customer, back when it was Brad Benson and always had good experiences with their service section.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/17/2019

I'm glad to hear that we're continuing to keep you happy!!!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

EB
Elizabeth B.
Somerset, NJ
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Service Manager and Technician were exceptional
The Service Technician took my "vague" misgivings about how my car was handling very seriously and recommended fixes -- which have made a great deal of difference. I noticed that he handled other customers in the same way. My Service Manager helped me to adjust my seat higher without making me feel like a fool for not being able to do it myself. I certainly will return for service again.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/17/2019

Thank you very much for the great feedback. We look forward to servicing your Elantra and anything else you drive in the future!!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

Verified Customer
Dayton, NJ
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Excellent work
Thank you for taking care of my car everything went smoothly
JON H., Service Director from Hyundai Of South Brunswick responded on 10/17/2019

Thnak YOU!!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

Verified Customer
Monmouth Junction, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Service recall
Recall work done after second visit to dealer .
JON H., Service Director from Hyundai Of South Brunswick responded on 10/17/2019

Thank you for the positive review. We appreciate your business. 

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

Verified Customer
Middlesex, NJ
2001 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Service was ok
Had recalls completed
JON H., Service Director from Hyundai Of South Brunswick responded on 10/17/2019

Thank you!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

Verified Customer
Helmetta, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Great Service
Everything went smoothly and service advisor was courteous and professional.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/17/2019

Thank you! I'll tell Dulce that you were happy!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

GT
Gail T.
East Brunswick, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Knowledgeable about many things I was having problems with.
Wasn't sure how to install my blue link. They took 1 hour to help and make sure that I was completely
installed. I had the first service done and they were very quick and thorough. I was out the door before
I finished with the dealer and my blue link hook up.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/17/2019

Awesome!! Thank you for the kind words!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

TS
Thomas S.
Trenton, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Professional, couteous staff.
South Brunswick Hyundai took care of my automotive needs with courtesy and overall professionalism. I may very well return for further servicing.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/15/2019

Great to hear, thank you!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

JG
Judith G.
Skillman, NJ
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
The first time servicing my car at Hyundai Of South Brunswick.
I brought my car in for an oil and filter change. The service at
Hyundai of South Brunswick was great, they promptly took care
of my car.

Judith G.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/15/2019

Thnak you for the kind words!!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

JN
Julia N.
Monroe Township, NJ
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Very responsive
I made the appointment to correct a recall issue, but when I arrived I told her that a warning light had come on. They took care of the recall issue AND checked the tires and it looks like the vehicle was washed also. I was pleased.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/14/2019

Thank you for the kind words! Hope to see you again!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

Verified Customer
Monroe Township, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2019 Category: Service
Recall
OK
JON H., Service Director from Hyundai Of South Brunswick responded on 10/14/2019

Thank you for the feedback. Hopefully next time we earn that 5 star rating!!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

BL
Barbara L.
Colonia, NJ
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Excellent service
The service was quick and professionally done the staff was friendly and knowledgeable. Overall I’m very happy with this experience
JON H., Service Director from Hyundai Of South Brunswick responded on 10/14/2019

Thank you for being such a great customer!!!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

AJ
Angela J.
South Amboy, NJ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
The New Management is great
I had a great experience with this location. The staff were extremely courteous and explained everything in great detail.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/13/2019

Thank you for the kind words. We really appreciate it!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

NJ
Nathali J.
Belle Mead, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Peter the general managrr is very helpful
Mohsmad is the best ... i take an appointment and he takes good care of my car .
His service is outstanding
JON H., Service Director from Hyundai Of South Brunswick responded on 10/11/2019

I'll be sure to tell Mohammed!!! Thank you so much. 

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

MM
Madelyn M.
Howell, NJ
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
THE STAFF IS GREAT !!
THE STAFF IS GREAT !!!
JON H., Service Director from Hyundai Of South Brunswick responded on 10/11/2019

Thank you for the kind words!! 

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

Verified Customer
Highland Park, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Fast service.
Even though it was crowded with cars, my appointment went fast, less than an hour.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/08/2019

Thanks for the feedback!!! Glad you were happy. 

Jon Hess Jr. 
Service Director

Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

Verified Customer
Hillsborough, NJ
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
service on my sante fe
Service was good and reliable
JON H., Service Director from Hyundai Of South Brunswick responded on 10/08/2019

Very happy that you were satisfied!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

Verified Customer
Trenton, NJ
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/06/2019 Category: Service
Very poor customer communication, very difficult to speak with anyone.
I will not be a return customer.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/08/2019

I'm sorry to hear you had such a bad experience. I hope you'll give us another shot to redeem ourselves.

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com

JM
Jose M.
Hightstown, NJ
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Great experience
Had a great experience, the Service rep was honest and explained everything with detail, he took care of me. Thank you.
JON H., Service Director from Hyundai Of South Brunswick responded on 10/05/2019

I'll be sure to pass this along to Alan. Thanks!!!

Jon Hess Jr. 
Service Director
Hyundai Genesis of South Brunswick
732-821-4000
jhess@hyundaiofSB.com