ReScore Reviews™ (36)
Thank you for letting us know about your experience Matt. We appreciate the 4 stars and will address your very valid concern. Please let me know if i can help in the future, Sean S. GM
Thank you for the great review Casandra. We appreciate your business and are grateful for clients like yourself. Kind Regards, Sean S. GM
Thank you for the great review and your kind words Alfred. We appreciate your business and please let me know if we can assist your vehicle needs in the future. Kind Regards, Sean S. GM
Thank you so much for the great survey and the kind words. We will continue to provide 5 star service now and into the future! Aaron Brady Service Manager
Hailee, I am so sorry about your previous visit. What you went through is totally unacceptable. We pride ourselves on our customer service, and in this case, it seems we failed you. I would like to personally offer my apologies and invite you in to show you the real Hyundai experience you deserve. Again, my sincerest apologies. Aaron Brady Service Manager
I will be contacting you tomorrow
I needed a Dealer repair so I tried Hyundai of Vacaville.
They did an outstanding job. Not only getting my car serviced, but they also washed it and kept their time commitments. They were courteous and easy to deal with and I will definitely use them in the future for repairs.
My only gripe would be having to schedule several weeks in advance.
Thank you for the 5 star review June. We appreciate your business, please let us know if we can help in the future. Sean S. GM
Thank you for the great review Homer, we really appreciate your business and please let us know if we can be of assistance in the future. Kind Regards, Sean S. GM
I am sorry for the inconvience, Homer. Rest assured we will do everything in our power to take care of this issue for you so you can get the car smogged and back on the road. Thank you for your patience and understanding. Aaron Brady Service Manager
Anu, I'm very sorry about your experience. We do everything we can to provided exceptional service and in this situation, it seems like we failed. I will be giving you a call shortly. Aaron Brady Service Manager
Anu, it was great to talk to you over the phone and thank you for your feedback. We will be making some changes in order to do better next time. We do hope that we can keep your business moving forward. We strive for 5 star service and we would like to prove it to you. Aaron Brady Service Manager
Thanks Larry for your great review! We will continue to provide top tier customer service now and in the future! Aaron Brady Service Manager
First of all, let me say I apologize for the poor service on your last visit. It is totally unacceptable; we strive to be as thorough as we can and in this case, it looks like we dropped the ball. I will be calling you shortly. Aaron Brady Service Manager