Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1214 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 3.0625013/5Overall Rating 3.0625013/5Overall Rating 3.0625013/5rating 3.0625013rating 3.0625013
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RS
Rodney S.
Rockford, IL
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Good work
Good work
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Bret B., Service Manager from Hyundai On Perryville responded on 06/22/2018

Thank you for taking the time to complete our survey. We also thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Anonymous avatar
Verified Customer
Machesney Park, IL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Excellent Service
They get you exactly what your car needs!
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Bret B., Service Manager from Hyundai On Perryville responded on 06/21/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

EG
Edward G.
Winnebago, IL
2017 Hyundai Tucson
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/20/2018 Category: Service
Service
Not happy.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/20/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future. I apologize that the technition had missed one of your recalls on your vehicle, we found this mistake and made sure to give you a call. I see you have your appt on friday where we will perform the missed recall and visit your concern with the noise. Once again I apologize for any inconvenience this may have caused.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Anonymous avatar
Verified Customer
Rockford, IL
2011 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Happy Customer
Great service.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/19/2018

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
16eb9c75e3c54ecd6e521d179eeb223c?s=28
Bret B., Service Manager from Hyundai On Perryville responded on 06/19/2018

Thank you for taking the time to complete our survey, we look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com%MCEPASTEBIN%

BO
Brad O.
Roscoe, IL
2018 Hyundai Ioniq Hybr
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2018 Category: Service
Happy
Was he able to get in and out pretty quickly
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Bret B., Service Manager from Hyundai On Perryville responded on 06/18/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JV
Joseph V.
Rockford, IL
2011 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2018 Category: Service
Again
Nice that you do all the checks but what about returning the settings to the way you found them!
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Bret B., Service Manager from Hyundai On Perryville responded on 06/18/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future. I will review with the technitions on returning the settings.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

MW
Marlene W.
Rockford, IL
2012 Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Servicing at hyundai on perryville
My girlfriend and I took our 2012 hyndai veracruz in for servicing we got right in and the servicing was done very quickly
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Bret B., Service Manager from Hyundai On Perryville responded on 06/15/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Anonymous avatar
Verified Customer
Carpentersville, IL
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
good service
friendly people
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Bret B., Service Manager from Hyundai On Perryville responded on 06/15/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

SE
Susan E.
Rockford, IL
2015 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Tops in Car Care
I return to Hyundai on Perryville because of the great service. I follow the maintenance schedule as recommended and my previous car lasted almost 15 years. Great car, great service.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/15/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

DW
Dave W.
Rockford, IL
2006 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Great Service
I always enjoy the friendly personnel and professional service. It's always a pleasure to go there for service for my car. I trust their care.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/15/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

CR
Courtney R.
Rockford, IL
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Nice
The workers were very nice and explained everything in lamens terms. The lounge area was clean, and I enjoyed the tv programming. People’s voices really carried through the lounge area, though.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/13/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

RH
Richard H.
Loves Park, IL
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great service
Service advisor Roberta is great. Always takes good care of me.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/12/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Anonymous avatar
Verified Customer
Byron, IL
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great Serive at a Great price
I arrived earlier than expected and the vehicle was taken in and done with in an hour for less cost than my normal hometown quick lube for oil change and tire rotation.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/12/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

MP
Michael P.
Belvidere, IL
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Great Service - Oil Change
Friendly, fast service.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/12/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

GP
Glenna P.
Cherry Valley, IL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Thanks for the great service.
Helpful service people. Comfy waiting area. Reasonable pricing. Easy to schedule appointments.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/11/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Anonymous avatar
Verified Customer
Poplar Grove, IL
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Service
Service is always amazing and done in a timely fashion Justin always takes care of everything will always come back to Hyundai on Perryville
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Bret B., Service Manager from Hyundai On Perryville responded on 06/11/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

PD
Patrick D.
Freeport, IL
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Service
Great people Great service
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Bret B., Service Manager from Hyundai On Perryville responded on 06/08/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Anonymous avatar
Verified Customer
Rockford, IL
2017 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Car was serviced
The people that worked there are very professional. They would answer all my questions.
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Bret B., Service Manager from Hyundai On Perryville responded on 06/08/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

MK
Marvin K.
Freeport, IL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Excellent Service
Prompt courteous service, all my questions answered, will use again
16eb9c75e3c54ecd6e521d179eeb223c?s=28
Bret B., Service Manager from Hyundai On Perryville responded on 06/08/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

EF
Eugene F.
Dixon, IL
2006 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Fast
Fast, nice, respectful
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Bret B., Service Manager from Hyundai On Perryville responded on 06/08/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com