Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1558 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.8214286/5Overall Rating 3.8214286/5Overall Rating 3.8214286/5rating 3.8214286rating 3.8214286
Original
Overall Rating 2.0714246/5Overall Rating 2.0714246/5rating 2.0714246rating 2.0714246rating 2.0714246
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


Verified Customer
Rockford, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Good people
I do enjoy the friendly atmosphere, which is the result of the personable, very competent, and customer interested personnel employed by our local dealership!! They are certainly a far better representation of Hyundai, than many of those we occasionally need to converse with in the HQ/ Administration and Customer Service divisions, nationally!
Bret B., Service Manager from Hyundai On Perryville responded on 05/21/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

CH
Christopher H.
Byron, IL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Couldn't be any nicer and thorough.
See above
Bret B., Service Manager from Hyundai On Perryville responded on 05/21/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

MM
Mary M.
Belvidere, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Great service & friendly personnel
See abive
Bret B., Service Manager from Hyundai On Perryville responded on 05/20/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Algonquin, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2019 Category: Service
2 week back order for a wore harness?
Meh.
Great service, but I'm questioning the quality of.my car and the software/recall update they did on my car.
Bret B., Service Manager from Hyundai On Perryville responded on 05/21/2019

Good morning, 
       I am glad we were able to speak this morning and dicsuss your concerns and get them resolved . We look forward to seeing you next time for maintenance though lol . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

AR
Angela R.
Rockford, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Maintenance Service
Great service, Customer Service and the services were performed in a timely manner.
Bret B., Service Manager from Hyundai On Perryville responded on 05/17/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

EM
Edward M.
Belvidere, IL
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Excellent service
I always get treated great here. They bend over backwards to answer all your questions and provide great service.
Bret B., Service Manager from Hyundai On Perryville responded on 05/17/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Great place
Fast, friendly and efficient
Bret B., Service Manager from Hyundai On Perryville responded on 05/17/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

SM
Suzanne M.
Rockford, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
good service
great people
Bret B., Service Manager from Hyundai On Perryville responded on 05/17/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JV
Joseph V.
Loves Park, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
The people who work there
I have purchased two cars from yore dealership! Love the people especially Patricia.
Bret B., Service Manager from Hyundai On Perryville responded on 05/15/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

GL
Glenda L.
Cherry Valley, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
2012 Hyundai Santa Fe
Hyundai on Perryville is always very excellent in there work as well as providing clear feed back as to what may be the issues with my vehicle . They are always extremely very nice and welcoming.
Bret B., Service Manager from Hyundai On Perryville responded on 05/15/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Loves Park, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Customer services
Good. Thanks
Bret B., Service Manager from Hyundai On Perryville responded on 05/15/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

MT
Mary T.
Machesney Park, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Honest
Always a smiling face and good work
Bret B., Service Manager from Hyundai On Perryville responded on 05/14/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2019 Category: Service
warranty work
work was done in a timely and was excellent
Bret B., Service Manager from Hyundai On Perryville responded on 05/14/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

AL
Alina L.
Oregon, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Oil change
Great service and friendly. Will go here every time
Bret B., Service Manager from Hyundai On Perryville responded on 05/14/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JK
John K.
Kirkland, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Being treated like a valued customer.
Prompt, efficient service with explanations and alternatives provided as necessary.
Bret B., Service Manager from Hyundai On Perryville responded on 05/14/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

LC
Lawrence C.
Rockford, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Great Service
Roberta Hagaman is what shines for the service experience, plus the actual service repair done by the techs. All in all, I"ve found that Hyundai is an excellent brand and value for the money.
Bret B., Service Manager from Hyundai On Perryville responded on 05/13/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JM
Joseph M.
Freeport, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019 Category: Service
Good good, friendly , service
The employees are friendly , knowledge. .
The facility is clean and comfortable.
Bret B., Service Manager from Hyundai On Perryville responded on 05/13/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Loves Park, IL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019 Category: Service
Oil change and wheel alignment check
I had my daughters oil changed and wheel alignment checked. Everything was done timely and done well.
Bret B., Service Manager from Hyundai On Perryville responded on 05/13/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

RR
Richard R.
Davis, IL
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Great personal service
Customer first is their top priority
Bret B., Service Manager from Hyundai On Perryville responded on 05/09/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Service on my Sonota
Very friendly and my job was done very quickly
Bret B., Service Manager from Hyundai On Perryville responded on 05/09/2019

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com