Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,773 Reviews)

ReScore Reviews™ (47)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


DH
Darlene H.
Rockford, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2020 Category: Service
111
0111
BB
Bret B., Service Manager from Hyundai On Perryville responded on 04/16/2020

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

NB
Nelson B.
Rockford, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2020 Category: Service
Car fixed! Happy owner
Finally my car got fixed replacing all the tire pressure sensors. The manager approached to me in a kind way giving me a complete explanation of the issue that my car had. The environment is really nice, open spaces if you decide to wait during the service.
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/30/2020

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

DB
Denise B.
Loves Park, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020 Category: Service
Awesome Customer Service
Excellent customer service I received from Roberta in the service department. My Elantra needed more service than my regular maintenance. Roberta kept me updated while working diligently with the warranty company on checking my vehicle coverage. I was also provided with courtesy vehicle until repairs was completed. I was very satisfied with the overall service I received and would give Roberta 10 stars!!
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/30/2020

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

RB
Randy B.
Loves Park, IL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020 Category: Service
Friendly service
Friendly staff, and the service was quick and hassle free! Very happy!
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/23/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JA
Jon A.
Rockford, IL
2016 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020 Category: Service
Life saving service
I love the service team at Hyundai on Perryville because they do great work. Last time I was there I got out of my car and thought I was dying, I told the service man I needed to get to a hospital, he said I’ll get an ambulance, I said I need it faster than that because I believe I’m having a stroke. The service manager overheard the conversation and said take him in the company van. I believe they saved my life.
Now thats 5 star service
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/23/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future. I am very happy to hear that you are doing much better.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Belvidere, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020 Category: Service
Great service
Always thorough!
Bret B., Service Manager from Hyundai On Perryville responded on 03/23/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

TL
Todd L.
Rockford, IL
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020 Category: Service
Great people
They stand by their warranty.
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/20/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

KH
Kristine H.
Roscoe, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020 Category: Service
The staff is awesome !
Liz is very polite & curious every time I've been out there .
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/19/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

LH
Linda H.
Rockford, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020 Category: Service
Repeat customer
We’ve had 4 Hyundais. Hyundai on Perryville keeps our business because of their outstanding sales and service.
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/18/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

ML
Martin L.
Rockford, IL
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020 Category: Service
Great
Great service highly recommended
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/17/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

KS
Kenneth S.
Harvard, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020 Category: Service
Friendly prompt service.
Listened to our needs, came up with the exact vehicle for us. Thank you, Bryan, for helping us select our Hyundai Tucson Ultimate.
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/17/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

RS
Roberta S.
Rockford, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020 Category: Service
Bobbi’s come ts
I always receive quick and efficient service. Everyone is friendly.
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/16/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

CL
Corey L.
Rockton, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2020 Category: Service
Cleanest service center.
I went in for an oil change which is only a few dollars more than I paid to do it myself. This place is clean and the staff is friendly. They got me in and out quickly and that included a free car wash. I would definitely recommend to anyone.
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/16/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Caledonia, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020 Category: Service
Oil Change
Did an awesome job and are always friendly.
Bret B., Service Manager from Hyundai On Perryville responded on 03/16/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

PC
Pamela C.
Rockford, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2020 Category: Service
Very nice service and fast.
I always have a great experience when having my car serviced. The workers are on it and so polite. Don't have to wait very long at all.
BB
Bret B., Service Manager from Hyundai On Perryville responded on 03/16/2020

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com