Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1495 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.9047581/5Overall Rating 4.9047581/5Overall Rating 4.9047581/5Overall Rating 4.9047581/5rating 4.9047581
Original
Overall Rating 2.34146/5Overall Rating 2.34146/5rating 2.34146rating 2.34146rating 2.34146
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


Anonymous avatar
Verified Customer
Danvers, MA
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
Tire leak problem
Fast service
Jim C. from Hyundai Village of Danvers responded on 06/25/2018

Thank you for the 5 star review.


LW
Lawrence W.
Amesbury, MA
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
service review
I went in for a problem with one of my tires losing air. I though that is was going to be fairly routine and inexpensive. Before I knew it the desk guy is quoting me $425 for a service call. I didn't do everything he wanted and it still cost me $220.
Jim C. from Hyundai Village of Danvers responded on 06/22/2018

Lawrence,

Thank you for taking the time to fill out the survey, we ill do our best to give you a five star experience next service visit.


KL
Kimberly L.
Danvers, MA
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Friendly and efficient
No complaints
Jim C. from Hyundai Village of Danvers responded on 06/22/2018

Kimberly,

Thank you for the 5 star review.


LB
Lori B.
Saugus, MA
2013 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Best Service
Go see Mike at Hyundai Village Danvers, he will make sure you get the best service.
Jim C. from Hyundai Village of Danvers responded on 06/21/2018

Lori,

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
Manchester, MA
2011 Hyundai Azera
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Timely & Effective Service
Mike Myette & his team always work with the customer to arrange a convenient time for a service appointment and they complete their work as promised on time and on budget.
Jim C. from Hyundai Village of Danvers responded on 06/21/2018

Thank you for the 5 star review.


FS
Frank S.
Manchester, MA
2016 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Everyone is so knowledgeable and friendly.
I highly recommend Village's service department. They were efficient, timely, and very friendly!
Jim C. from Hyundai Village of Danvers responded on 06/21/2018

Frank,

Thank you for the 5 star review.


RC
Roger C.
Peabody, MA
2017 Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
oil change
ezcellent service as usual
Jim C. from Hyundai Village of Danvers responded on 06/21/2018

Roger,

Thank you for the 5 star review.


KK
Kerry K.
Lynnfield, MA
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Great experience
The tire on my Sante Fe had a piece of metal sticking out of it and air was slowly leaking out. It could not be repaired and they were able to put a new one on immediately. They also fixed a fuse issue I had been experiencing. In and out in less than 30 minutes!
Jim C. from Hyundai Village of Danvers responded on 06/21/2018

Kerry,

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
North Reading, MA
2009 Hyundai Genesis
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Owner
Overall service was great. Repair was done in a timely manner
Jim C. from Hyundai Village of Danvers responded on 06/20/2018

Thank you for taking the time to fill out the survey,
we will do our best to give you a five star experience next visit.


MM
Marilyn M.
Ipswich, MA
2012 Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Great communication.
Michael as always was very helpful. Always has the customer as top priority. Takes the time to explain any issues. He is very pleasant no matter how busy he is. He is also apologetic if the service you went in for takes longer than anticipated. Its always a pleasant experience when I take my car in for service. Everyone is very customer oriented.
Jim C. from Hyundai Village of Danvers responded on 06/20/2018

Marilyn,

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
Haverhill, MA
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
June 14, 2018 visitt
I dealt with Mike and Ken and they were both great to work with. The atmosphere is friendly and professional.
Jim C. from Hyundai Village of Danvers responded on 06/20/2018

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
Peabody, MA
2015 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Great customer service.
Quick, efficient, honest.
Jim C. from Hyundai Village of Danvers responded on 06/20/2018

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
Andover, MA
2016 Hyundai Veloster
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Excellent Service
Hyundai at Danvers has excellent service professionals. Mike and Ken are the best- very honest and reliable.
Jim C. from Hyundai Village of Danvers responded on 06/20/2018

Thank you for the 5 star review.


JC
Jason C.
Beverly, MA
2015 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Super happy
Hyundai Village changed three of my tires in no time!
Jim C. from Hyundai Village of Danvers responded on 06/19/2018

Jason,

Thank you for the 5 star review.


JC
Jessica C.
Lynn, MA
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Great people great service win win
I have always enjoyed my service here at hyundai Village and will always return. Let me tell you they know how to sometime turn a bad situation into a good situation.
Jim C. from Hyundai Village of Danvers responded on 06/19/2018

Jessica,

Thank you for taking the time to fill out the survey, We will do our best to give you a five star experience next service visit.


RC
Robert C.
Naples, FL
2015 Hyundai Genesis
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
fast and friendly
They took me on time did the work and were very friendly
Jim C. from Hyundai Village of Danvers responded on 06/19/2018

Robert,

Thank you for the 5 star review.


JE
Joseph E.
Middleton, MA
2016 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
#1
Customer Service is #1
Jim C. from Hyundai Village of Danvers responded on 06/19/2018

Joseph,

Thank you for the 5 star review.


DS
David S.
Peabody, MA
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Manager and service team
Mike was great, didn't take long to find out what was wrong with car. Service team was great! Didn't have a long wait.
Jim C. from Hyundai Village of Danvers responded on 06/19/2018

David,

Thank you for the 5 star review.


ML
Michael L.
Danvers, MA
2008 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Professional, courteous, friendly, sometime funny. Estimate was good.
Mike gave me excellent service.
Jim C. from Hyundai Village of Danvers responded on 06/19/2018

Michael,

Thank you for the 5 star review.


DD
Daniel D.
Salem, MA
2005 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great service
I have been going here for years. Never disappointed. Always friendly and professional.
Jim C. from Hyundai Village of Danvers responded on 06/18/2018

Daniel,

Thank you for the 5 star review.