Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1688 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.918368/5Overall Rating 4.918368/5Overall Rating 4.918368/5Overall Rating 4.918368/5rating 4.918368
Original
Overall Rating 2.32653/5Overall Rating 2.32653/5rating 2.32653rating 2.32653rating 2.32653
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JH
Jeffrey H.
Merrimac, MA
2018 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2018 Category: Service
Well organized but extremely busy..
A bit above average.
Jim C. from Hyundai Village of Danvers responded on 09/22/2018

Jeffery,

Thank you for taking the time to fill out the survey,
We will be in touch with you to discuss your fuel issue.


Verified Customer
Gloucester, MA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Love Mike
I always have a great experience with the service department. Mike is very friendly and very helpful with all my questions!
Jim C. from Hyundai Village of Danvers responded on 09/22/2018

Thank you for the 5 star review.


MH
Michael H.
Peabody, MA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great Hyundai Dealer - Both for Sales and Service!
I've been going to Village Hyundai since they were on Route One! They have always been fair and reasonable with me. I've gotten good new car pricing, and fair trades. Service has been excelent and fairly priced!
Jim C. from Hyundai Village of Danvers responded on 09/21/2018

Michael,

Thank you for the 5 star review.


JL
Jeff L.
Danvers, MA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great Service Team
Typically dealing with car dealerships in anyway is an extremely unpleasant experience but with Mike and the rest of the service team, having my car serviced is never a big deal. They are always honest, upfront about what your car needs and never pushy. As long as I own Hyundai's, it will be serviced at Hyundai Village!!
Jim C. from Hyundai Village of Danvers responded on 09/20/2018

Jeff,

Thank you for the 5 star review.


JM
James M.
Wakefield, MA
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great service
Always Great service and friendly staff.
Jim C. from Hyundai Village of Danvers responded on 09/20/2018

James,

Thank you for the 5 star review.


MW
Melody W.
Salem, MA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
EXCELLENT CUSTOMER SERVICE
I called Hyundai with an unexpected repair. They made an appointment for me immediately. The staff was extremely helpful and very pleasant. I was in and out with the repair completed in no time at all. Great experience!!!
Jim C. from Hyundai Village of Danvers responded on 09/20/2018

Melody,

Thank you for the 5 star review.


Verified Customer
Beverly, MA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Faster service than expected
Told me to wait one hour and a half to one hour forty five, was on my way out at one hour fifteen. Fast, accurate at reasonable price.
Jim C. from Hyundai Village of Danvers responded on 09/20/2018

Thank you for the 5 star review.


KB
Kimberly B.
Ipswich, MA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Hyundai Village
Very friendly and courteous service staff. Best car I ever owned.
Jim C. from Hyundai Village of Danvers responded on 09/20/2018

Kimberly,

Thank you for taking the time to fill out the survey, we will do our best to give you a five star experience next service visit.


Verified Customer
Peabody, MA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Thorough, friendly, prompt and accommodating.
First time there and very happy with the service.
Jim C. from Hyundai Village of Danvers responded on 09/19/2018

Thank you for the 5 star review.


LL
Linda L.
Lynnfield, MA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
helpful service reps
very happy
Jim C. from Hyundai Village of Danvers responded on 09/19/2018

Linda,

Thank you for the 5 star review.


AS
Arlene S.
Swampscott, MA
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Very accommodating and the service department wants to make sure you are happy with the service.
As long as I have my Santa Fe, I will most likely always take my SUV to the dealership. They are accommodating and very good.
Jim C. from Hyundai Village of Danvers responded on 09/18/2018

Arlene,

Thank you for the 5 star review.


Verified Customer
Lynn, MA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
First time oil change
Great job....fast service!
Jim C. from Hyundai Village of Danvers responded on 09/18/2018

Thank you for the 5 star review.


Verified Customer
Salisbury, MA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Hyundai check up
Everything was done in a timely fashion and management / service was excellent.
Jim C. from Hyundai Village of Danvers responded on 09/18/2018

Thank you for the 5 star review.


JE
Joseph E.
Middleton, MA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Customer Service
Great customer service
Jim C. from Hyundai Village of Danvers responded on 09/17/2018

Joseph,

Thank you for the 5 star review.


KD
Kenneth D.
Peabody, MA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Good Service
Quick , reliable service,
Jim C. from Hyundai Village of Danvers responded on 09/17/2018

Kenneth,

Thank you for the 5 star review.


MH
Maria H.
Amesbury, MA
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Excellent customer service!!!
The service and attention I got since I entered the place was outstanding! The time for their work in my car was reasonable. I was planning on going around to have breakfast because I came early in the morning but I was able to enjoy a bagel and a coffee in the waiting area. Great idea!
Jim C. from Hyundai Village of Danvers responded on 09/15/2018

Maria,

Thank you for the 5 star review.


PK
Prasanth K.
Malden, MA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Nice people customer satisfaction guaranteed
Nice people customer satisfaction guaranteed
Jim C. from Hyundai Village of Danvers responded on 09/15/2018

Prasanth,

Thank you for the 5 star review.


PF
Patricia F.
Danvers, MA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great!
great service department. They are friendly, prompt and reasonably priced.
Jim C. from Hyundai Village of Danvers responded on 09/15/2018

Patricia,
Thank you for the 5 star review.


DW
David W.
Peabody, MA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
We love Mike!
The past 13 years We have bought about 10 cars from Hyundai village. The service is always excellent. Thinking of buying another car soon! .
Jim C. from Hyundai Village of Danvers responded on 09/14/2018

David,

Thank you for the 5 star review.


JD
Joseph D.
Danvers, MA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Friendly, helpful and knowledgeable
I have consistently been pleased with the service department at Hyundai Village of Danvers. They have kept my 2010 Santa Fe running like new.
Jim C. from Hyundai Village of Danvers responded on 09/14/2018

Joseph,

Thank you for the 5 star review.