Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

2005 Reviews

ReScore Reviews™ (64)

ReScore
Overall Rating 4.9375013/5Overall Rating 4.9375013/5Overall Rating 4.9375013/5Overall Rating 4.9375013/5rating 4.9375013
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


JT
Judith T.
Marblehead, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Welcoming, prompt, excellent service!
see above

JC
Jason C.
Beverly, MA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Quick & easy
My part came in, they fixed my car in no time, all covered under warranty.
Jim C. from Hyundai Village of Danvers responded on 01/19/2019

Jason,

Thank you for the 5 star review.


JM
Janet M.
Salem, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Service
Great service
Jim C. from Hyundai Village of Danvers responded on 01/19/2019

Janet,

Thank you for the 5 star review.


JF
Janice F.
Beverly, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Honest
In my opinion they are honest, fair and thorough.
Jim C. from Hyundai Village of Danvers responded on 01/19/2019

Janice,

Thank you for the 5 star review.


MS
Michael S.
Rowley, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Service call
It was easy scheduling an appointment on line. There was excellent follow-up confirming the appointment. The actual service was quick and efficient.
Jim C. from Hyundai Village of Danvers responded on 01/18/2019

Michael,

Thank you for the 5 star review.


JH
Joan H.
Everett, MA
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent service and great customer service
Joan Hensey-Lovett
Jim C. from Hyundai Village of Danvers responded on 01/18/2019

Joan,

Thank you for the 5 star review.


Verified Customer
Georgetown, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Prompt and courteous customer service
Mike and Ken communicate well throughout the process and I appreciate the service and follow-up provided.
Jim C. from Hyundai Village of Danvers responded on 01/18/2019

Thank you for the 5 star review.


Verified Customer
Beverly, MA
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
excellent service and stuff
very good staff. work is performed quickly. not a lot of time wasted.
Jim C. from Hyundai Village of Danvers responded on 01/17/2019

Thank you for the 5 star review.


EM
Eric M.
Lynn, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Fast service
Talked to Ken in service he was the best service advisor I've ever had
Jim C. from Hyundai Village of Danvers responded on 01/17/2019

Eric,

Thank you for the 5 star review.


CT
Caitlin T.
Ipswich, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellant Service
Very nice to work with!
Jim C. from Hyundai Village of Danvers responded on 01/17/2019

Caitlin,

Thank you for the 5 star review.


MF
Matthew F.
Peabody, MA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Top shelf customer service
Mike is who I always deal with from Hyundai. He explains things that I need and never tries to sell me things I don’t need. He also makes arrangements for me to pick up my car when it is convienent for me.
JAMES M C. from Hyundai Village of Danvers responded on 01/16/2019

Matthew,

Thank you for the 5 star review.


Verified Customer
Salem, MA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellent
Always treated well and they provide Fantastic service... Keep up the good work!
Jim C. from Hyundai Village of Danvers responded on 01/15/2019

Thank you for the 5 star review.


DD
Donald D.
Lynn, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
thanks mike
in and out
Jim C. from Hyundai Village of Danvers responded on 01/15/2019

Donald,
Thank you for the 5 star review.


Verified Customer
Beverly, MA
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellence!
I wouldn’t have my car serviced anywhere else!
Jim C. from Hyundai Village of Danvers responded on 01/15/2019

Thank you for the 5 star review.


Verified Customer
Peabody, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great 5 Star Service!
Very thorough and caring service. Brought my car in for a tire rotation, an alignment and an oil change. They noticed that my brakes were in desperate need of replacement. They gave me a very reasonable quote and were able to complete the entire job on the same day and at the promised time. Mike (service agent) is super knowledgable, helpful and friendly and Dave (tech) did a great job on the work. My car is riding like a charm!
Jim C. from Hyundai Village of Danvers responded on 01/15/2019

Suzanne,

Thank you for the 5 star review.


Verified Customer
Georgetown, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Honest place to have car serviced
Every one there is very nice and efficient. It’s a busy place but things seem to run smoothly. Very satisfied.
Jim C. from Hyundai Village of Danvers responded on 01/15/2019

Joanne,

Thank you for the 5 star review.


HH
Henry H.
Peabody, MA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great Service
Mike always does his best to get you in and out as quick as possible.
JAMES M C. from Hyundai Village of Danvers responded on 01/14/2019

Henry,

Thank you for the 5 star review.


LC
Linda C.
Nahant, MA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Service is excellent.
The overall service at Hyundai Danvers is the best, from the mechanics to the folks in the service department. And it's a very comfortable place to be if you are waiting for your car to be serviced.
Jim C. from Hyundai Village of Danvers responded on 01/14/2019

Linda,

Thank you for the 5 star review.


SB
Susan B.
Beverly, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Service
Once again service has been top notch at Hyundai Village. I booked an appointment to check a tire with a screw in it and had mentioned I would be due for service soon. The service rep stated they were pretty booked for service but could definitely check my tire and we could book a service appointment closer to the mileage I would be due for service. I needed a new tire which service could and did replace and also they did the service my car would be due for saving me another visit. I have ALWAYS been very satisfied with the service department and service is the main reason I stay with Hyundai Village.
Jim C. from Hyundai Village of Danvers responded on 01/12/2019

Susan,

Thank you for the 5 star review.


AB
Alicia B.
Beverly, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Great service
Everyone is friendly and very helpful. They make the service process very easy and quick.
Jim C. from Hyundai Village of Danvers responded on 01/12/2019

Alicia,

Thank you for the 5 star review.