Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1549 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 4.9069802/5Overall Rating 4.9069802/5Overall Rating 4.9069802/5Overall Rating 4.9069802/5rating 4.9069802
Original
Overall Rating 2.37209/5Overall Rating 2.37209/5rating 2.37209rating 2.37209rating 2.37209
97% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


AB
April B.
Salem, MA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Nice appointment
While receiving work done to my vehicle, they did a nice job calling me and letting me know what was wrong and what the process to fix it would be and let me decide whether to perform it or not.
Jim C. from Hyundai Village of Danvers responded on 07/19/2018

April,

Thank you for the 5 star review.


TF
Teresinha F.
Peabody, MA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
very reliable
they do as they say every time very reliable
Jim C. from Hyundai Village of Danvers responded on 07/19/2018

Teresinha,
Thank you for the 5 star review.


Verified Customer
Beverly, MA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great Service Consultant
The Service Consultant, Mike Myette, took the time to listen to my concern about a piece of weatherstripping on my Elantra, and advised me as how to correct my problem with a small piece of tape instead of replacing the whole strip only to have the problem repeat itself. (The weatherstrip was wearing because of my brushing against it when entering the Elantra) No matter how busy he is - he takes the time to stop and listen... I continue to be impressed by his concern and professionalism. He is the main reason why I continue to have my service done at this dealership! (We will be buying our 4th Hyundai at this dealership in October replacing our 2013 Tucson mainly because of the way he has taken care of our Hyundai's over the years)
Jim C. from Hyundai Village of Danvers responded on 07/18/2018

Thank you for the 5 star review.


Verified Customer
Beverly, MA
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great Service Consultant
The Service Consultant, Mike Myette, took the time to listen to my concern about a piece of weatherstripping on my Elantra, and advised me as how to correct my problem with a small piece of tape instead of replacing the whole strip only to have the problem repeat itself. (The weatherstrip was wearing because of my brushing against it when entering the Elantra) No matter how busy he is - he takes the time to stop and listen... I continue to be impressed by his concern and professionalism. He is the main reason why I continue to have my service done at this dealership! (We will be buying our 4th Hyundai at this dealership in October replacing our 2013 Tucson mainly because of the way he has taken care of our Hyundai's over the years)
Jim C. from Hyundai Village of Danvers responded on 07/17/2018

Michael,

Thank you for the 5 star review.


JS
Joseph S.
Wilmington, MA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
always excellant
another great service appointment
Jim C. from Hyundai Village of Danvers responded on 07/17/2018

Joseph,

Thank you for the 5 star review.


MR
Marilyn R.
Georgetown, MA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Awesome as always
Everyone is ready and willing to help. No matter what they are in the middle of doing if you have a question they will stop & answer it. Allways have a smile on their faces and they are very considerate. Only suggestion that I would have would be to vary the types of magazines you have in the wait room. Although I love sports I also would like to have some brainless reading while I wait.
Jim C. from Hyundai Village of Danvers responded on 07/17/2018

Marilyn,

Thank you for the 5 star review.


Verified Customer
Beverly, MA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service!
Work done as requested and in timely fashion.
Jim C. from Hyundai Village of Danvers responded on 07/17/2018

Thank you for the 5 star review.


Verified Customer
Salem, MA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great place
No comment
Jim C. from Hyundai Village of Danvers responded on 07/17/2018

Thank you for the 5 star review.


JW
Jeff W.
Beverly, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Mike
Mike is the best
Jim C. from Hyundai Village of Danvers responded on 07/17/2018

Jeff,

Thank you for the 5 star review.


LA
Lorelei A.
Beverly, MA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Always the best
I always feel like I'm THE special customer. I can have the most basic service done on my vehicle yet I get the same attention as the person buying a car. The Service staff is the best .... Mike's the best. There's a reason I have my third vehicle from Hyundai Village of Danvers ... They treat me like family.
Jim C. from Hyundai Village of Danvers responded on 07/16/2018

Lorelei,

Thank you for the 5 star review.


JW
Jeff W.
Beverly, MA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Mike is the best
Mike is the best he is number one.
Jim C. from Hyundai Village of Danvers responded on 07/16/2018

Jeff,

Thank you for the 5 star review.


ES
Eileen S.
Gloucester, MA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Mike in Customer Service
I always receive the best service
Jim C. from Hyundai Village of Danvers responded on 07/16/2018

Eileen,

Thank you for the 5 star review.


DH
David H.
Middleton, MA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Nice work flow.
Nice and quick work
JAMES M C. from Hyundai Village of Danvers responded on 07/13/2018

David,

Thank you for the 5 star review.


Verified Customer
Saugus, MA
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Convenience, helpful staff when going for service
Excellent service, staff is great, Mike Myette is very helpful. I would recommend Village Hyundai to all my family and friends/
JAMES M C. from Hyundai Village of Danvers responded on 07/12/2018

Thank you for the 5 star review.


MM
Meredith M.
Peabody, MA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service department
Never a problem best service around
JAMES M C. from Hyundai Village of Danvers responded on 07/12/2018

Meredith,  

Thank you for the 5 star review.


DC
Diane C.
Saugus, MA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Friendly atmosphere
Excellent service by everyone at this dealership. I would definitely recommend them!
Jim C. from Hyundai Village of Danvers responded on 07/11/2018

Diane,

Thank you for the 5 star review.


RW
Richard W.
Peabody, MA
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Mike Meyette is the best
Mike was upset with my review. He made right on my disappointment. He was on vacation when I picked up the car. Thank you Mike!

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Big disappointment this time
Dealer is expected to have parts in stock and if not be able to get them in a timely manner.
Jim C. from Hyundai Village of Danvers responded on 07/11/2018

Richard,

Thank you for taking the time to fill out the survey and talking with Mike today. we look forward to seeing you at your next service visit.


MB
Melissa B.
Billerica, MA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Ken is friendly and knowledgeable....
Ken is a great asset to Hyundai, he’s always there when I take my vehicle in for service and is thorough and nice. Thanks so much!
Jim C. from Hyundai Village of Danvers responded on 07/10/2018

Melissa,
Thank you for the 5 star review.


Verified Customer
Salem, MA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Another happy service experience
Upfront estimate of the cost, accurate cost and I got in and out on time
Jim C. from Hyundai Village of Danvers responded on 07/10/2018

Thank you for the 5 star review.


PW
Paul W.
Andover, MA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Excellent Service
Great job by the Hyundai service team!
Jim C. from Hyundai Village of Danvers responded on 07/10/2018

Paul,

Thank you for the 5 star review.