Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

2411 Reviews

ReScore Reviews™ (78)

ReScore
Overall Rating 4.9487154/5Overall Rating 4.9487154/5Overall Rating 4.9487154/5Overall Rating 4.9487154/5rating 4.9487154
Original
Overall Rating 2.34615/5Overall Rating 2.34615/5rating 2.34615rating 2.34615rating 2.34615
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


JH
Joyce H.
Danvers, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Front brakes & 30,000 mi checkup
Great job!

LH
Lori H.
Lynn, MA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Lori H oil change
Quick and courteous service every time! ❤️
JAMES M C. from Hyundai Village of Danvers responded on 06/23/2019

Lori,

Thank you for the 5 star review.


Verified Customer
Amesbury, MA
2006 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2019 Category: Service
Lof
Covvience
JAMES M C. from Hyundai Village of Danvers responded on 06/23/2019

Thank you for taking the time to fill out the survey, we will do our best to give you a five star experience next service visit.


HP
Helen P.
Peabody, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
service
Michael Myette. He always makes me feel important and like I am the only customer who matters.
He always makes sure I have fresh off an a bagel.
JAMES M C. from Hyundai Village of Danvers responded on 06/23/2019

Helen,

Thank you for the 5 star review.


LM
Lynn M.
Peabody, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
My last service
Although Mike the service manager is very nice, I.cant afford $425 for oil filter fuil injection & tire rotation!!! $297 in labor for 1 1/2 hrs is ridiculous!!!! Will not do this again!!!
JAMES M C. from Hyundai Village of Danvers responded on 06/23/2019

Lynn,

Thank you for taking the time to fill out the survey, we will do our best to give you a five star experience next service visit.


Verified Customer
Gloucester, MA
2017 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Excellent
Great job
JAMES M C. from Hyundai Village of Danvers responded on 06/22/2019

Thank you for the 5 star review.


MW
Melody W.
Salem, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Faster Than Expected
I booked an appt. online and was taken in right away... I was told an hour to an hour and a half. Done in less time.Super great service! Fast and friendly!
JAMES M C. from Hyundai Village of Danvers responded on 06/20/2019

Melody,

Thank you for the 5 star review.


Verified Customer
Marblehead, MA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Friendly service
Mike and Ken are the best. They are very friendly and knowledgeable.
JAMES M C. from Hyundai Village of Danvers responded on 06/20/2019

Thank you for the 5 star review.


Verified Customer
Beverly, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Way too expensive
...
JAMES M C. from Hyundai Village of Danvers responded on 06/18/2019

Thank you for taking the time to fill out the survey, we will do our best to give you a five star experience next visit.


Verified Customer
Beverly, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Mike Myette always great...
We had our two Hyundai vehicles (2015 Elantra & 2019 Tucson) in for oil changes. Mike Myette additionally had my Elantra's front coils inspected and took a few minutes with me to explain one of the features of our new Tucson I didn't understand, Both vehicles were done early in the morning, one after the other in less than two hours. We try to do both vehicles this way to minimize our inconvenience and Mike Myette has made this work for us with our Hyundai's for the last six or more years. His helpfulness is the main reason we are on our fourth Hyundai from this dealer.
JAMES M C. from Hyundai Village of Danvers responded on 06/18/2019

Thank you for the 5 star review.


MS
Michael S.
Rowley, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Recent service
As always, great service here. These are the only people I will let service my vehicle.
JAMES M C. from Hyundai Village of Danvers responded on 06/18/2019

Michael,

Thank you for the 5 star review.


Verified Customer
Peabody, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Had 3 repairs done
There honest!!!
Jim C. from Hyundai Village of Danvers responded on 06/17/2019

Thank you for the 5 star review.


Verified Customer
Salem, NH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Service
Great service.
JAMES M C. from Hyundai Village of Danvers responded on 06/17/2019

Thank you for the 5 star review.


NR
Nancy R.
Danvers, MA
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
The people that work in service especially Mike
Mike that work in service is very good.
JAMES M C. from Hyundai Village of Danvers responded on 06/16/2019

Nancy,

Thank you for the 5 star review.


Verified Customer
Beverly, MA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Mike is very knowledgable, personable and accommodating
Went in for an oil change for my 156,000 mile Sonata and found out I needed a few other things done. Mike explained and took me out to the bay to look at the issues. Great service.
JAMES M C. from Hyundai Village of Danvers responded on 06/15/2019

Thank you for the 5 star review.


BY
Betsey Y.
Salisbury, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Recall work
Mike and his team worked efficiently in taking care of my recall issues. They were polite and professional.
JAMES M C. from Hyundai Village of Danvers responded on 06/15/2019

Betsey,

Thank you for the 5 star review.


ZL
Zorina L.
Peabody, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
HIGHLY RECOMMEND
I feel Hyundai Village of Danvers is a very accommodating dealership. Have always had a good experience there whether buying/leasing cars or work being done. Staff is very friendly and easy to talk to.
JAMES M C. from Hyundai Village of Danvers responded on 06/14/2019

Zorina,

Thank you for the 5 star review.


GR
Gerry R.
Peabody, MA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great Service
So far no issues. Great tream.
JAMES M C. from Hyundai Village of Danvers responded on 06/14/2019

Gerry,

Thank you for the 5 star review.


KG
Kristin G.
Peabody, MA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great customer service
Great customer service. Go above and beyond for their customers and complete work on schedule. Always pleasant to speak with and informative on repairs needed or performed.
JAMES M C. from Hyundai Village of Danvers responded on 06/14/2019

Kristin,

Thank you for the 5 star review.


JC
James C.
Lynn, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great service, as always
Mike and Ken are always great to work with for my car’s maintenance schedule. Fast in, fast out, and always done right!
Jim C. from Hyundai Village of Danvers responded on 06/14/2019

James,

Thank you for the 5 star review.