Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1837 Reviews

ReScore Reviews™ (57)

ReScore
Overall Rating 4.9298284/5Overall Rating 4.9298284/5Overall Rating 4.9298284/5Overall Rating 4.9298284/5rating 4.9298284
Original
Overall Rating 2.33929/5Overall Rating 2.33929/5rating 2.33929rating 2.33929rating 2.33929
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Peabody, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Service
Excellent, friendly service!
Jim C. from Hyundai Village of Danvers responded on 11/17/2018

Thank you for the 5 star review.


Verified Customer
Marblehead, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018 Category: Service
Needs a part
Vehicle needs a part it’s been a week still waiting to hear anything about the part. I have to be a Saturday customer and Saturday appointments fill up fast so I would like to know what’s going on or if the part even got ordered.
Jim C. from Hyundai Village of Danvers responded on 11/17/2018

Thank you for taking the time to fill out the survey.


JS
Joseph S.
Wilmington, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service
Always a positive experience
Jim C. from Hyundai Village of Danvers responded on 11/17/2018

Joseph,

Thank you for the 5 star review.


Verified Customer
Peabody, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
Warranty work
It would have been better if loaner cars or a courtesy shuttle was available. That way my 4 hour warranty repair could have been completed while I waited at home.
Jim C. from Hyundai Village of Danvers responded on 11/16/2018

Arthur,

Thank you for taking the time to fill out the survey, we will do our best to give you a 5 star experience next service visit.


MS
Michael S.
Peabody, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018 Category: Service
Service
From 2012 I am the original owner of my car Elantra. I wrote many complaints on my car. From day one of my ownership I do not like my Elantra: No speed, no acceleration, no visibility, low gas millage, etc. I wrote multiple times my opinion about this car. I purchase this car based on review of Consumer Reports: "Elantra is a little wonder".
The service is always good or excellent. Except time frame and environment of service I can not make the selection on maintenance, repair, or service right after the service. I need time to see how it will work. And it works OK. Totally in last couple years I lost 17 halogen lamps. The service person confirmed me that this is normal for Elantra.
Jim C. from Hyundai Village of Danvers responded on 11/16/2018

Michael,

Thank you for taking the time to fill out the survey.


RD
Robert D.
Gloucester, MA
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Convenient and service!
I can depend on Mike and Ken in the service department their efficiency!
Jim C. from Hyundai Village of Danvers responded on 11/15/2018

Robert,

Thank you for the 5 star review.


PH
Patricia H.
Gloucester, MA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Excellent customer service always with a smile
Superior service each and every time. They anticipate my needs. You could not ask for a better team of service providers.
Jim C. from Hyundai Village of Danvers responded on 11/15/2018

Patricia,

Thank you for the 5 star review.

Jim C. from Hyundai Village of Danvers responded on 11/15/2018

Patricia,

Thank you for the 5 star review.


FG
Frank G.
Georgetown, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Service
Service is Excellent
Jim C. from Hyundai Village of Danvers responded on 11/15/2018

Frank,

Thank you for the 5 star review.


RB
Richard B.
Salem, MA
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Above and beyond
The technician diagnosed and repaired a problem I hadn’t noticed, and the service manager took the initiative to coordinate eligible payment with the extended warranty company. Thanks to you both!
Jim C. from Hyundai Village of Danvers responded on 11/14/2018

Richard,

Thank you for the 5 star review.


SK
Steve K.
Georgetown, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Fast, efficient, and thorough service.
They were fast, efficient and thorough. While i waited in the lounge with fresh coffee and comfortable seats and tv.
Jim C. from Hyundai Village of Danvers responded on 11/14/2018

Steve,

Thank you for the 5 star review.


Verified Customer
Lawrence, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
The best of the best
Love this place. Quick service, great customer service and my car always looks and feels flawless. Thank you!
Jim C. from Hyundai Village of Danvers responded on 11/14/2018

Yariza,

Thank you for the 5 star review.


Verified Customer
Manchester, MA
2011 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service You Can Count On
For the past 6 years the service rendered by Mike Myette and his team at Honda Village has always been effective, on time, and at the price promised. Their attitude is positive and they are most helpful in all respects.
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Thank you for the 5 star review.


JA
Joel A.
Peabody, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
great people who do a outstanding job.
always very well treated by all staff,Best dealer i have been to.
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Joel,

Thank you for the 5 star review.


MV
Maureen V.
Peabody, MA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service
I needed a warranty repair needed. The service department was very helpful and friendly!
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Maureen,

Thank you for the 5 star review.


RP
Robert P.
Salem, MA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Quick service
Had a problem and they took care of me quickly.
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Robert,

Thank you for the 5 star review.


SS
Sandra S.
Peabody, MA
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service Dept.
I found your service department to be excellent & thorough. No matter what the problem, they find it & fix it completely. They go above & beyond. I am very satisfied with your dealership especially with your service department.
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Sandra,

Thank you for the 5 star review.


DD
Donna D.
Beverly, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
7500 mile service
Good
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Donna,

Thank you for the 5 star review.


Verified Customer
Marblehead, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Service
Friendly and fast
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Thank you for the 5 star review.


KT
Kelly T.
Danvers, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service
The service manager Mike is great!
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Kelly,

Thank you for the 5 star review.


Verified Customer
Woburn, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great service
As usual the people and services were perfect!
Jim C. from Hyundai Village of Danvers responded on 11/13/2018

Thank you for the 5 star review.