Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

407 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 4 days ago

Reviews


MB
M'kaila B.
Centralia, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019
Thank You!
I appreciate the hometown neighborly interactions. Thank you for transporting me home and then back to pick up my repaired vehicle....

Verified Customer
Centralia, WA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
The staff rock!
Folks here are so kind, understanding, and uber professional! On top of that, my vehicle was done before they said they would get it done :)

MB
Melvin B.
Rochester, WA
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Melvin said this business provides wonderful service, and the staff is friendly. During his last visit, they made a mistake, but he brought his vehicle back, and it was fixed.
This review was collected via phone interview by Customer Research Inc.

BM
Brandon M.
Rochester, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Brandon said the staff are really friendly.
This review was collected via phone interview by Customer Research Inc.

LW
Lynn W.
Rochester, WA
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Lynn said they had the vehicle home for 2 days and had to take it back to the business because the same problem came back. It is an older vehicle, and the staff is trying to figure out what is wrong with it. She expressed they are great people and appreciates they are part of her community.
This review was collected via phone interview by Customer Research Inc.

LC
Lutz C.
Rochester, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
5 stars all the way
Honesty, friendliness and everything else you look for when having your car repair. Ike's is the only place I would take my car.

MA
Mike A.
Rochester, WA
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Mike said the service is great and Ike is fantastic.
This review was collected via phone interview by Customer Research Inc.

BD
Barb D.
Rochester, WA
Saturn LW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Barb said that the staff has always done right by her. They also always have done a good job on the vehicle.
This review was collected via phone interview by Customer Research Inc.

CC
Cathy C.
Olympia, WA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Great Customer Service
Ike is very knowledgeable and provides exceptional customer service!

RL
Rhonda L.
Rochester, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Rhonda said the business kept her updated during the service and were friendly. They knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

LN
LG N.
Chehalis, WA
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Great Service, Great attitude, great customer Service
The staff is great make you feel like you are not just another number. The work is the best around great customer service and quality beyond compare. Anyone who goes here will get the best service in our area. Honest and forthright.

LT
Linda T.
Rochester, WA
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Very approachable for little problems, emergencies or just regular maintenance
They are dependable and most of all trustworthy

CC
Carlos C.
Olympia, WA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Carlos said the staff was very accommodating, responsive and courteous.
This review was collected via phone interview by Customer Research Inc.

CS
Crystal S.
Centralia, WA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019
Looked at my nissan
They were nice and friendly

DH
Darius H.
Rochester, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Darius said the customer service was great and the staff was very accommodating.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
Centralia, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Paul said this business was sufficient and knowledgeable on things needing to be done on his vehicle. They were kind.
This review was collected via phone interview by Customer Research Inc.

AB
Alicia B.
Aberdeen, WA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Alicia said the staff was excellent, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JC
Jamie C.
Centralia, WA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Jamie said she was told her vehicle needed a new air filter, when it was replaced 2 weeks prior. She also said the last time she took her vehicle to the business she had some inconsistencies with their filter recommendation.
This review was collected via phone interview by Customer Research Inc.

DR
Dave R.
Olympia, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Great customer service
Ike & Toni do a great job of explaining what's going on with my cars. They are able to give me options and recommendations. They're honest and friendly advice is appreciated.

AP
Adam P.
Centralia, WA
Saturn VUE
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/06/2019
Good work BUT
The work was good as usual but I had a letter from my girlfriend all neatly tied up in the front console, but when I went to see if it was still there it had been opened. Again great job done, not happy with invasion of privacy.
Ike H. from Ike's Auto Repair responded on 03/07/2019

Hi Adam,

I sure appreciate the opportunity to talk with you today. Please be assured that we honor and respect our customers privacy. We look forward to continuing as your auto repair specialist. 

Best Regards,
Toni : )
Your Team at Ike's Auto Repair


Displaying Review 1 - 20 of 407 in total