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Import Auto Specialists

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(146 Reviews)
86
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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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ReScore Average
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Business Details

About

Import Auto Specialists in San Diego offers a 3 year/36,000 mile parts and labor warranty on most repairs. We also have a 3 Year/36,000 Mile NAPA AutoCare Peace of Mind Warranty on parts and labor. To make your experience with us even better, when you bring your vehicle in for any major service or repair, you’ll drive away with a vehicle Import Auto Specialists in San Diego offers a 3 year/36,000 mile parts and labor warranty on most repairs. We also have a 3 Year/36,000 Mile NAPA AutoCare Peace of Mind Warranty on parts and labor. To make your experience with us even better, when you bring your vehicle in for any major service or repair, you’ll drive away with a vehicle that has received a complimentary full-service car wash! When you are ready for top-quality auto care, give us a call at 858-576-7186, or schedule an appointment today. ...more

Categories
European Auto Repair, Car Maintenance, Auto Repair
Contact
(858) 576-7186

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
7171-B Ronson Rd San Diego, CA 92111-1439
Import Auto Specialists' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(146 Reviews)

RB
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Rose B.
San Diego, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/06/2011
verified customer Verified Customer
Quick and Friendly, but didn't fix problem
I've taken my car into IAS a couple of times and have been impressed with their customer service (they actually call me to give me updates on my car, and aren't rude if I'm the one that calls in anxious). They've also been quick. However, I've also been here twice with very recognizable issues that weren't fixed and they didn't notice them (even though I was specific in my description of why I was bringing my car in). I would recommend them, but if I take my car back I would be cautious that they are actually working on my car and diagnosing the issue.
Recommended
Brian K. from Import Auto Specialists responded on 08/16/2011 11:02 AM
Here at Import Auto Specialists, we try to keep the highest level of service possible and are willing to correct this problem if brought to our attention.
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