Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

167 Reviews

100% Would Recommend
94% Business Response
Latest Review 24 days ago

Reviews


JW
Jennifer W.
Bakersfield, CA
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jennifer said Paul was wonderful and the staff were awesome.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/25/2018

Thank you Jennifer i am glad we could help.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CB
Claus B.
California
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Claus said the service is always spot on and the prices are good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/19/2018

Appreciate it Claus.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AR
Amy R.
Bakersfield, CA
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Amy said the employee who assisted him was really good and he's one of the greatest mechanics.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/19/2018

Thank you Amy.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NP
NICK P.
Bakersfield, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Yea Jose
Thanks to Jose , I got parts ordered and a quick oil change. I'll be back!
Paul S. from Independent Volvo responded on 04/16/2018

Once again Nick thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

IM
ISABEL M.
Bakersfield, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Good customer service and honesty
I always been treated very fair. Both guys are very knowledgeable
Paul S. from Independent Volvo responded on 04/16/2018

Thank you Isabel,any problems please let us know. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EM
Eldon M.
Weldon, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Courtney. She said this business was very helpful and they got back to her quickly. They fixed her vehicle quickly.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/13/2018

Thanks alot Courtney we appriciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MC
Mitchell C.
Santa Ana, CA
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Spoke with Mitchell's son. He said the employees were timely, everything worked out, but afterwards he noticed the rubber cover under the engine wasn't fully secured.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/06/2018

Thanks Mitchell for the feedback.the under panel was slightly damaged when the car hit the concrete parking block.That's why we recommended the aluminum protection pan.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TE
TRENA E.
Bakersfield, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Always does an excellent job.
Excellent service! They always find and fix any problem that your vehicle has. They also charge a reasonable and honest price. I highly recommend them!
Paul S. from Independent Volvo responded on 04/02/2018

Thank you Trena.I appreciate your business as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RG
Rebecca G.
Bakersfield, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Rebecca said the business has always been there for her.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/06/2018

Thanks Rebecca.Hopefully we will be here for alot longer. 

Owner
Independent Volvo
(661) 837-2632

GM
GABRIEL M.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
We go home happy
Work on our Volvo is worth going back if we ever need more work done awesome job
Paul S. from Independent Volvo responded on 03/27/2018

Thanks Gabriel i really appreciate as a customer.If there are any problems please let me know.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JR
Jim R.
New Cuyama, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Jim said the staff was easy to deal with, and it was pleasant. They were all knowledgeable. They did what they said. They were done on time and their pricing was reasonable. He will be back.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/26/2018

Thank you for the review Jim and we appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PR
Paul R.
Bakersfield, CA
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Paul said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/20/2018

We appreciate your business,thank you Paul.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AW
Adeana W.
Bakersfield, CA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Adeana said the employees were very helpful and got her vehicle fixed.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/20/2018

Thank you Adeana we really appreciate your business. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GH
Glenn H.
Bakersfield, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Glenn said the staff provided great customer service. The service provided by the business was well done, but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/20/2018

Thank you Glenn.My apologies about the extra day but we wanted to make sure everything was good before we let the car go. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SM
Scott M.
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Scott said the staff was very friendly and provided good service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/16/2018

Thank you Scott.Glad your happy with the service.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

VC
Victor C.
Bakersfield, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Victor said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/14/2018

Thank you Victor.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DB
David B.
Bakersfield, CA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
David said he has been using the business for 20 years. Paul, Juan and the staff all provide a great customer service experience.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/16/2018

Appreciate your business David.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KH
Kimball H.
Bakersfield, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Kimball said this business seemed honest. They gave him a good estimate and they didn't try to up sell him on things he didn't need.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 02/23/2018

Honesty is always a good thing.Thank you Kimball.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Adressing the problem quickly
Once my vehicle alerted me of the problem, I contacted
Independent Volvo to prepare to Bring in my car. Right away the service was provided and within 24 hrs. My car was fixed.
Paul S. from Independent Volvo responded on 02/22/2018

Thank you Gladys i really appreciate your business. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

YJ
YVONNE J.
Bakersfield, CA
Volvo C70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018
Good service
Awesome as always
Paul S. from Independent Volvo responded on 02/13/2018

Thank you Yvonne. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 41 - 60 of 167 in total