Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

167 Reviews

100% Would Recommend
94% Business Response
Latest Review 24 days ago

Reviews


CV
Camillo V.
Bakersfield, CA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Camillo said his experience at this business was incredible, much better than he expected. He was quite impressed that the staff knew exactly what his vehicle needed, and that they completed 17 different repairs in one day with no waiting for parts. They had all the right tools. He felt that everything they did was amazing. He appreciated that they charged him so much less than other facilities would have. He felt assured that they would not cheat him. His vehicle was running great after he picked it up.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 02/13/2018

Thank you so much for the review.We do our very best for our customers.Thank you for being one of our customers.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SM
Sharon M.
Shafter, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Sharon said the business was awesome and the staff were nice.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 02/13/2018

Thank you Sharon.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LB
LINDA B.
Bakersfield, CA
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018
Trustworthy Service
Friendly, professional, high quality service.
Paul S. from Independent Volvo responded on 02/13/2018

Greatly appreciate you as a customer.Thank you. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DE
DAN E.
Arvin, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Trusted Shop
Without Independent Volvo I would have had to buy a new car a long time ago. I always receive trusted advice that keeps my '03 running great at a reasonable cost.
Paul S. from Independent Volvo responded on 02/08/2018

I appreciate the review.Always a pleasure to take care of your vehicles.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MF
Mark F.
Bakersfield, CA
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Mark said the service was done well. The employees took care of his vehicle quickly.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 02/08/2018

Thanks Mark.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GV
GWYN V.
Bakersfield, CA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Paul and Jose make this place the best.
They know what they are doing and they take pride in doing a great job. They are always willing to make it an easy and painless experience.
Paul S. from Independent Volvo responded on 01/29/2018

Thanks again Gwyn for the kind words.If you have any problems please don't hesitate to call. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PB
Paul B.
Bakersfield, CA
Volvo S80
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2018 Category: Service
Paul said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

MF
MIKE F.
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2018
Trust is everything!
I like Paul and his company. They are kind and thorough and trustworthy. I would highly recommend!
Paul S. from Independent Volvo responded on 01/22/2018

Thank you Mike.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BB
BRIAN B.
Bakersfield, CA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
very knowledgeable and great customer service
Great place, fair price with knowledge of a dealership
Paul S. from Independent Volvo responded on 01/22/2018

Thanks Brian i appreciate you choosing my shop over the competition,anything we can help you with with please let us know.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KW
KIM W.
Bakersfield, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Honest and helpful
They take you back and show you any unexpected problems they discover before they remove or replace it, which I appreciate.
Paul S. from Independent Volvo responded on 01/22/2018

We appriciate you Kim,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BV
Breanna V.
Bakersfield, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Breanna said no issues were found after the service, and she was satisfied.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 01/16/2018

Thank you Breanna. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DD
Dennis D.
Bakersfield, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Dennis said the business did honest, good work and at a fair price.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 01/09/2018

I appreciate the kind words,thank you Dennis.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TG
TERRI G.
Taft, CA
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Right on estimate.
Very easy to work with and deliver as promised. They keep you informed on what is needed to get you back on the road.
Paul S. from Independent Volvo responded on 01/05/2018

Once again thank you for being a great customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

VM
VINCE M.
Tehachapi, CA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
Vince McLaughlin
Paul provides great customer service, and his prices are fair. I’d recommend Independent Volvo for all your Volvo needs. He’s been great for me since 2007.
Paul S. from Independent Volvo responded on 01/02/2018

Thanks Vince i appreciate your business,you and your family have a great new year. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

WA
WHITNEY A.
Bakersfield, CA
Subaru Legacy (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
Head gasket Check and Quote
I called to ask for a quote for my headgasket leak and the technician told me It’s either the valve or the header which are two big price differences. He asked me to bring it in to be sure he was quoting me correctly and wanted to look at the vehicle personally. I was quoted less than other places and although I didn’t have work done on it during that visit, I will be back when I’m ready. Also Jose was very informative and helpful as well. I would recommend this place for vehicle needs. Fast, friendly, professional and knowledgeable.
Paul S. from Independent Volvo responded on 12/27/2017

Thank you Whitney for the feedback.When you are ready for the repairs please let us know.Again thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NC
NOE C.
Bakersfield, CA
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2017
No One Better Than Independent Volvo To Handle My Volvo Repairs
Since the late '90s, Paul (and later Jose) has handled repairs to my Volvos. It is a rare find, in the vehicle maintenance world, mechanics who are honest about what repairs your vehicle needs and with the experience needed to make those repairs. Independent Volvo is the only place that I will have my Volvo serviced.
Paul S. from Independent Volvo responded on 12/18/2017

Thank you Noe the feeling is mutual,you are a great customer and once again thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SG
Sherman G.
California
Volvo V70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Sherman said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 01/05/2018

Thanks Sherman.If there are any issues please let me know.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PM
Patrick M.
Bakersfield, CA
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Patrick said the staff were really professional. Paul is a great guy, and helped him out with his problem.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 11/28/2017

Thank you Patrick.Anything repairs you need please let us know.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MF
MIKE F.
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2017
Paul and company are very kind, they communicate and are efficient
I would highly recommend !
Paul S. from Independent Volvo responded on 11/28/2017

Thank you Mike i appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

ML
Maria L.
Wasco, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Maria said the business turned out great.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 11/20/2017

Thank you Maria we always appreciate new customers.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 61 - 80 of 167 in total