Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

167 Reviews

100% Would Recommend
94% Business Response
Latest Review 23 days ago

Reviews


MW
Mark W.
Las Vegas, NV
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Mark said they were fantastic. They were very quick at helping him.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/29/2017

Thank you Mark choosing us and i'm glad we could get you back on the road.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JQ
Jacob Q.
Bakersfield, CA
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Jacob said they are very knowledgeable and have good prices. They are very straightforward and no nonsense.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

I appreciate your review,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BP
Brynn P.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017 Category: Service
Spoke with Yvonne. She said they are honest.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Honesty is what we are about.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KL
KEN L.
Bakersfield, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Paul is honest!! We've taken our cars to Paul for at least 25 years. We wouldn't take our cars anywhere else.
We would and have recommended Paul to friends!!
Paul S. from Independent Volvo responded on 08/18/2017

I appreciate the business and kind words.Thanks for being a long time customer. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CE
CAROL E.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
Excellent friendly service
I received competent repair and maintenance service for our 2004 XC90. Paul is very reliable and friendly each time we've taken our car to him. I prefer taking my car to Independent Volvo rather than a dealership and highly recommend their service.
Paul S. from Independent Volvo responded on 08/14/2017

Thank you Carol it is a pleasure doing business with you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DD
Denisa D.
Bakersfield, CA
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Denisa said they were wonderful, they provided good service, and they corrected the problem with her vehicle. She doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thanks Denisa.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Tom said they were able to quickly solve the problem.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/22/2017

Thanks Tom it's always a pleasure.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017
coils
I've been using Indepedent Volvo for both of my volvos and have had good results.
Paul S. from Independent Volvo responded on 08/14/2017

Thank you Gladys.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RJ
RHONDA J.
Bakersfield, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
Reasonable, Reliable and Honest!
Everyone is super nice. Went in just before closing on Tuesday, they were able to do the alignment Wednesday morning. In and out quickly and reasonable cost. Will definitely be returning, if we have any other work that needs to be done😀
Paul S. from Independent Volvo responded on 08/03/2017

Thank you for coming in and we will see you when you need some service work.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SN
steven n.
Frazier Park, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
Thank You
I have been taking my Volvo to Paul since I purchased it, a 2000 S70. In today's auto repair jungle...to be able able to find an honest...reliable and friendly person to work on my car...someone who treats your car like his own is remarkable. I have never had to wait an undue amount of time, estimates are accurate and on all instances service was provided that was over the top! Thank you Paul and Jose for what you do. I highly recommend Independent Volvo.
Paul S. from Independent Volvo responded on 08/03/2017

Thanks Steven. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

VM
VINCE M.
Tehachapi, CA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017
Great Shop
I've been taking my Volvo's to Paul since 2007. He's always gone beyond the call of duty for me. He does quality work. He always fair with his pricing, and I've recommended many of my friends to Independent Volvo for their maintenance needs for their cars.
Paul S. from Independent Volvo responded on 08/01/2017

Thank you Vince for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BM
Bonnie M.
Bakersfield, CA
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Bonnie said the staff are really happy with the service they got, and they would definitely continue to use them.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/03/2017

Thank you Bonnie for your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PO
Patrick O.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Patrick said this business did a good job. They were fast and they pay attention to detail but pricey.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thanks Patrick.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JP
Jeff P.
Bakersfield, CA
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Jeff said this business gets things taken care of and their prices are reasonable. They have knowledgeable people on staff.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/22/2017

Thanks for being a long time customer Jeff.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JJ
James J.
Bakersfield, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
James said the business provided an excellent service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/31/2017

We appreciate your business James.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JS
Jill S.
Bakersfield, CA
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Jill said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thank you Jill.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DP
Daran P.
Bakersfield, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Daran said this business provided prompt and quick service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Appreciate the kind words Daran.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

ST
SUZAN T.
Tehachapi, CA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
The Best!
Professional and honest maintenance service and repairs. Paul and Jose greet you with a smile - promptly return your calls and take time to explain the work they will do. Car is ready when they say it will be ready. Clean office/sitting room.
Paul S. from Independent Volvo responded on 07/19/2017

Thank you Suzan. I appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EG
Eferen G.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Eferen said this business is good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/27/2017

Thank you Eferen.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TE
TRENA E.
Bakersfield, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017
Always does an excellent job.
They always find what is wrong with my auto & charge a reasonable price. They are always pleasant and honest.
Paul S. from Independent Volvo responded on 07/18/2017

Always a pleasure Trena,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 101 - 120 of 167 in total