Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

154 Reviews

100% Would Recommend
94% Business Response
Latest Review 2 days ago

Reviews


JP
Jeff P.
Bakersfield, CA
Volvo 850
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Jeff said this business gets things taken care of and their prices are reasonable. They have knowledgeable people on staff.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/22/2017

Thanks for being a long time customer Jeff.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JJ
James J.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
James said the business provided an excellent service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/31/2017

We appreciate your business James.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JS
Jill S.
Bakersfield, CA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Jill said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thank you Jill.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DP
Daran P.
Bakersfield, CA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Daran said this business provided prompt and quick service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Appreciate the kind words Daran.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

ST
SUZAN T.
Tehachapi, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
The Best!
Professional and honest maintenance service and repairs. Paul and Jose greet you with a smile - promptly return your calls and take time to explain the work they will do. Car is ready when they say it will be ready. Clean office/sitting room.
Paul S. from Independent Volvo responded on 07/19/2017

Thank you Suzan. I appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EG
Eferen G.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Eferen said this business is good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/27/2017

Thank you Eferen.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TE
TRENA E.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017
Always does an excellent job.
They always find what is wrong with my auto & charge a reasonable price. They are always pleasant and honest.
Paul S. from Independent Volvo responded on 07/18/2017

Always a pleasure Trena,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NP
NICK P.
Bakersfield, CA
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Paul and Jose are a good team. They help me on the maintance of both of my vehicles.
A good team, keep up the good work😎
Paul S. from Independent Volvo responded on 07/10/2017

Thank you again Nick.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2017
Replacing tires
I've been going to Independent Volvo for many years, and I've always been satisfied in the service and accommodating my needs.
Paul S. from Independent Volvo responded on 07/10/2017

Thank you Gladys,hope to keep the business relationship going for many more years.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

IM
ISABEL M.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
service and simplicity is important. independent volvo got it
im happy with my car and i trust volvo independent
Paul S. from Independent Volvo responded on 06/29/2017

I appreciate your business.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SR
SANDY R.
Tehachapi, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
Independent Volvo will solve your car problem.
At Independent Volvo my car was repaired with the highest degree of satisfaction.
Paul S. from Independent Volvo responded on 06/28/2017

Thanks again Sandy.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LH
Lisa H.
Bakersfield, CA
Audi TT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Lisa said the employees always do a good job providing service. She appreciates Paul and his team.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/29/2017

We appreciate you also.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GH
Gary H.
Bakersfield, CA
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Spoke with Cheryl. She said she's always been very pleased with the service. The employees were honest, fair and great. She takes all her Volvo vehicles to this business for repairs.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/26/2017

Thank for being such a long time customer and i appreciate the kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KB
Kirk B.
Bakersfield, CA
Volvo C30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Kirk said this business was great and timely.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/26/2017

Thank you Kirk.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KT
KIMBERLY T.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017
Repair
First repair since 5 year warranty ran out and thrilled to be able to take it somewhere besides Sangera 😊
Paul S. from Independent Volvo responded on 06/21/2017

Thanks for the kind words.I appreciate your business. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Tom said this business did as promised and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/21/2017

Thank you Tom as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AR
Angel R.
Bakersfield, CA
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Spoke with Dominique. She said they were helpful. They ordered the part and she was able to pay it off later on.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/21/2017

Thanks Angel.Need any hel with our car,please call.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CD
CANDICE D.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
Extraordinary Service
Paul and Jose at Independent Volvo are without a doubt the very best Volvo maintenance and repair specialists in Bakersfield. They have kept my 2002 Volvo running and safe for me to drive. I so much appreciate their prompt service and fair prices. No job is too big or too small for them to tackle. They know their business and care about their customers. I trust Independent Volvo and as long as I have a Volvo, they are my "go to guys"!
Paul S. from Independent Volvo responded on 06/19/2017

Thank you for such a great review and we will continue providing the best service we can. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DC
Don C.
Frazier Park, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Don said this business provided good service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/14/2017

Thanks very much Don.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AF
Alexis F.
Bakersfield, CA
Jaguar XK8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017 Category: Service
Alexis said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/06/2017

Thank you Alexis for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 101 - 120 of 154 in total