Innovative Imports LLC


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

171 Reviews

96% Would Recommend
Latest Review about 1 year ago

JENNIFER B. on 03/13/2015
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"Walk in "
Unfortunately my headlight went out the day I was leaving for out of town. I happen to stop by to see if they could help me out. Sure enough they were able to oblige. Quick install and I was on my way. Will come back for any further needs on my BMW. Thanks so much!
Vehicle: BMW 328i
Service Date: 03/13/2015
Review Created: 03/13/2015 07:39 PM
Kenny G. on 02/28/2015
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Kenny said the business is very reliable, friendly, reasonable, and well experienced.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 02/25/2015
Review Created: 02/28/2015
This review was collected via phone interview by Customer Research Inc.
Quarah H. on 02/26/2015
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Spoke with Timothy. He said the business has an open door policy. They invite their customers in to see what they are doing and why so they can completely understand the service.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/21/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Jessica W. on 02/20/2015
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Jessica said she did not have any problems or issues with this business.
Vehicle: Dodge Caliber
Category: Service
Service Date: 01/20/2015
Review Created: 02/20/2015
This review was collected via phone interview by Customer Research Inc.
Randall W. on 02/20/2015
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Randall said the experience was okay and they did great for the service that was provided.
Vehicle: Acura MDX
Category: Service
Service Date: 01/19/2015
Review Created: 02/20/2015
This review was collected via phone interview by Customer Research Inc.
Kevin B. on 02/19/2015
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Kevin said he still goes there. They are reliable, they're good to him and they've been taking care of him since he bought a Mercedes. This is a very busy place and they need more help.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 01/29/2015
Review Created: 02/19/2015
This review was collected via phone interview by Customer Research Inc.
Tracy G. on 02/18/2015
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Tracy said the service was good.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 01/26/2015
Review Created: 02/18/2015
This review was collected via phone interview by Customer Research Inc.
Frank E. on 01/27/2015
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Frank said they exceeded his expectations.
Vehicle: BMW 745i
Category: Service
Service Date: 12/18/2014
Review Created: 01/27/2015
This review was collected via phone interview by Customer Research Inc.
Demetrius W. on 12/30/2014
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Spoke with Darly. He said the business delivered the vehicle in a timely manner. The business was good and they were happy with it.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 12/22/2014
Review Created: 12/30/2014
This review was collected via phone interview by Customer Research Inc.
Sharmaine B. on 12/20/2014
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Sharmaine said the customer service was outstanding with this business. They brought her home and picked her up when her vehicle was ready.
Vehicle: Infiniti G35
Category: Service
Service Date: 12/16/2014
Review Created: 12/20/2014
This review was collected via phone interview by Customer Research Inc.
Brandi W. on 12/19/2014
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Spoke with Shanar. She said she had no complaints about the business.
Vehicle: Dodge Avenger
Category: Service
Service Date: 12/12/2014
Review Created: 12/19/2014
This review was collected via phone interview by Customer Research Inc.
Dion B. on 12/17/2014
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Dion said this business provided excellent service. He would recommend them to everybody.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 12/15/2014
Review Created: 12/17/2014
This review was collected via phone interview by Customer Research Inc.
JEFF C. on 12/12/2014
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"Great Service"
I am an insurance agent who burns up the roadways and my car needed a gas tank and the guys at Innovative fixed it and had me on the way!
Vehicle: BMW 740iL
Service Date: 11/15/2014
Review Created: 12/12/2014 12:08 PM
Frank E. on 11/26/2014
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Frank said this business exceeded his expectations.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/20/2014
Review Created: 11/26/2014
This review was collected via phone interview by Customer Research Inc.
Tracy G. on 11/25/2014
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Tracy said they provide good service.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 11/15/2014
Review Created: 11/25/2014
This review was collected via phone interview by Customer Research Inc.
Doug B. on 11/25/2014
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Doug said they started the service right away and they were friendly. They did exactly what they said they would do on his vehicle. If there was a change in anything they would inform him. He was happy with the service.
Vehicle: BMW 740iL
Category: Service
Service Date: 11/20/2014
Review Created: 11/25/2014
This review was collected via phone interview by Customer Research Inc.
Tristen W. on 11/24/2014
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Tristen said the problem was diagnosed quickly and the service was completed in a timely manner. He would rather bring his vehicle to this business instead of his dealership for service.
Vehicle: BMW 330i
Category: Service
Service Date: 10/25/2014
Review Created: 11/24/2014
This review was collected via phone interview by Customer Research Inc.
Chris M. on 11/11/2014
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Chris said this business is very professional.
Vehicle: Mercedes-Benz E550
Category: Service
Service Date: 11/08/2014
Review Created: 11/11/2014
This review was collected via phone interview by Customer Research Inc.
Vernard V. on 10/28/2014
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Vernard said everything was good and they took care of him.
Vehicle: BMW 525i
Category: Service
Service Date: 10/25/2014
Review Created: 10/28/2014
This review was collected via phone interview by Customer Research Inc.
Rick C. at Innovative Imports LLC responded on 11/05/2014

Thank you Vernard look forward to seeing you on your next visit.

GARY S. on 10/11/2014
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"Great experience! Very knowledgeable techs!"
Just purchased a 2006 BMW 325I. I wanted to get someone honest and knowledgeable to look at my vehicle. I called around to several places and all of them wanted way more money than what I was quoted at Innovative Imports. The price Mike Sheridan gave me was more than stellar for all the work that was done to my car. And the knowledge Mike and Paul had about the vehicles was awesome! Even gave me a ride to pick up my wife's car so that I could run my errands while my car was serviced. Even offered to stay and HOUR after close of business, just to be sure that I would have my car today and not be without a car for work. Which in my opinion was above and beyond. For any of your automotive needs you can trust these guys to give you a great price and outstanding customer service. They gained my trust and business from this point on.
Vehicle: BMW 325i
Service Date: 10/09/2014
Review Created: 10/11/2014 08:15 AM
Displaying Review 121 - 140 of 140 in total