Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

520 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
99% Would Recommend
Latest Review 2 days ago

Reviews


JH
Jamie H.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2012 Category: Service
Jamie said this business was good. They were able to take care of her vehicle in 20 minutes.
This review was collected via phone interview by Customer Research Inc.

PD
Prisan D.
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2012 Category: Service
Prisan said she was satisfied with this business's service and the personal aspect of it. She was satisfied with the follow through and the way they listened. This business did what they said they were going to do for the price they quoted. They did the job in a timely fashion and when they said they would. The experience was just really good. She already has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Audi TT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2012 Category: Service
Brian said he was not completely satisfied with the way things were explained to him in the beginning of his experience.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Larry said he's never had any problems. They have always come in at the estimate.
This review was collected via phone interview by Customer Research Inc.

VM
Victor M.
BMW 528i
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/07/2012 Category: Service
Victor said he was extremely disappointed and very sad about their service. He was charged with work that was not done. They took his money and did not have the courtesy to tell him nothing was fixed. This was not just the first time this has happened to him. He would not be recommending them to anyone nor would he be coming back again due to this.
This review was collected via phone interview by Customer Research Inc.
Sean Z. from International Motors responded on 12/28/2012
Mr Mendoza As you may remember you called us three times asking us a bout registering (porgramming) and retrofiting the battery you purchased from Auto Zone, we quoted you the price and we have your signed estimate signature before performing the service. Your wife actually signed the invoice. After the car was picked up you called us back and indicated that you thought registering the battery will take care of your window not operating. I explained that it has nothing to do with battery registration. We always recommend not to jump start cars since newer cars have many delicate computer modules that could get damaged as a result. Improper instalation of a battery will shorten the life of the battery. Your new battery has been updated with an AGM with higher Amp Per Hour APH rating, this is why there was a need to Retrofit and Register the battery. This is how the alternator would know to keep the battery fully charged and not over or undercharge causing a premature battery failure. We are probably the only BMW independent center in the desert equiped with such services. Hope this helps to answer you missunderstanding. Regards Sean Bosch Master Technician

PA
Pete A.
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2012 Category: Service
Pete said Sean is very honest, he is thorough and he is quick.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2012 Category: Service
Kevin said this business provides great service.
This review was collected via phone interview by Customer Research Inc.

PM
Pamela M.
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2012 Category: Service
Pamela said this business provides great service and she has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

VM
Valerie M.
Mercedes-Benz 380SE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2012 Category: Service
Valerie said the business has excellent service, they explain the service to her, her vehicle is an old model and it runs good after the service. She is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

OV
Orville V.
BMW 323i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2012 Category: Service
Orville said this business treated him well and did a great job.
This review was collected via phone interview by Customer Research Inc.

MG
Mitch G.
Mercedes-Benz 560SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2012 Category: Service
Mitch said this business did a good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JO
Jim O.
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2012 Category: Service
Jim said they did a very nice job.
This review was collected via phone interview by Customer Research Inc.

JF
Judy F.
Palm Springs, CA
Mercedes-Benz CLK430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2012 Category: Service
Judy said her experience with this business was great. She mentioned she took one vehicle in to be serviced, and then purchased another from them. She said they are very professional and absolutely fantastic.
This review was collected via phone interview by Customer Research Inc.

DD
Deborah D.
Rancho Mirage, CA
BMW 330xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2012 Category: Service
Deborah said this business did very well.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2012 Category: Service
Mark said they were quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

NH
Nicholas H.
Volvo 760
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2012 Category: Service
Nicholas said he has been a repeat customer for a few years. They are honest and the parts they use are of good quality.
This review was collected via phone interview by Customer Research Inc.

HP
Humberto P.
Palm Springs, CA
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2012 Category: Service
Humberto said this business has always provided good service and keeps him informed.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2012
Correction on rating
I meant to give International Motors 5 stars, and so this correction. Highly recommend this excellent company!

FM
Farhad M.
BMW 525i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2012 Category: Service
Farhad said everything was smooth, there were no issues, and his vehicle was returned in tip top shape as he expected.
This review was collected via phone interview by Customer Research Inc.

AL
Art L.
Palm Desert, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2012
Owner
Always user friendly and 1sr ckass workmanship

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