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Interstate Auto Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(588 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
4.0
ReScore Average

Business Details

Categories
Contact
(248) 307-1200

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
526 E 14 Mile Road Madison Heights, MI 48071-1438
Interstate Auto Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(588 Reviews)

AH
Aaron H.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/09/2013
verified customer Verified Customer
Category: Service
Aaron said some of the problems he went in for were not fixed. The business told him they would follow-up with phone calls frequently but it took them awhile. Also, he received a call 5 minutes before they closed. He doesn't plan to recommend this business based on his experience.
Not Recommended
Bill N. from Interstate Auto Care responded on 02/15/2013 12:18 PM
Contacted Aaron to appologise for the poor service visit and to explain why it occured. Aaron was extremely helpful in providing feedback on where we clearly need to make some improvement. Thanked him and invited him to return so that we can address the under vehicle noise that he stated was not addressed. Aaron stated that he would be happy to do so and thanked me for the follow-up.
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