Susan gave a 2 rating for the overall experience, because the business kept her vehicle too long. She would give a poor rating for the way she was treated by the shop. The vehicle was scheduled to be ready in 4 days, but it took 1 week to finish the repair. Per Susan, the business told her they were over booked. Due to this expeirence she would not recommend them.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
