IRA Collision

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

628 Reviews

94% Would Recommend
Latest Review over 5 years ago

Review for IRA Collision
Kim W. on 02/20/2012
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Kim said she was not completely satisfied with this business since the communication was not great. She had to always initiate the phone calls regarding the status of her vehicle. Her vehicle was also 2 to 3 days delayed due to parts that had to be ordered. She was unsure of what the ordered parts were. Kim also said that when she was at this facility, the employee at the front desk was more attentive to answering the telephone, rather than dealing with her. For these reasons, she is hesitant of recommending them to others, even though the quality of service work was good.
Category: Collision
Review Created: 02/20/2012
This review was collected via phone interview by Customer Research Inc.