Duluth, MN 55806
Even though I acknowledged buying a used vehicle with only a 30 day warranty, I believe there was an exhaustive amount of pleading and urging on my behalf to get them to fix the vehicle to start as well as my old vehicles. When I picked up my vehicle on the 15th, I asked to talk to the general manager so that he knew how I felt being on the receiving end of their poor customer service practices. Although we had to agree to disagree, he did give me the time to explain my side .
Kurt, we do apologize for the miscommunication on the mileage and unfortunately the mileage was misstated on your paperwork. I can assure you that no one drove your vehicle after you put a down payment on it. We did extend your dealer warranty to the correct mileage.
Calls were not returned, the whole process was stressful.