Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1058 Reviews

92% Would Recommend
Latest Review 1 day ago

Reviews


ES
ERIK S.
Virginia, MN
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Awesome as always
The only place I'll go.......
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Erik - thanks for the 5 star review, we're glad you had a great service experience!


DE
DAVID E.
Buhl, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Sales
The whole transaction was in a very professional manner. We appreciate that!
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

David, thank you for the 5 star review, we are glad you had a good experience!


Verified Customer
Virginia, MN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Great
It was good.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Trude, we're glad you had a great service visit! Thank you for the 5 Star review.


DM
DEBRA M.
Ely, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Truck needed service.
It took a few days to fix it but they did a good job again. Keziah the service advisor is really a great employee. She has excellent customer skills. We really enjoy working with her and the rest of the staff. Steve/ Debra Manninen
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Steve & Debra, we will be sure to pass on your coments to Keziah; we're very happy that she was able to get your truck all taken care of for you. Thank you for the 5 star review.


DH
DANIEL H.
Mountain Iron, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Service department.
Service was quick. Friendly staff.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Dan, we're glad to hear your service visit on the Tacoma went well. Please contact us for any future vehicle needs and thank you for the 5 star review.


Verified Customer
Gilbert, MN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Annoying surveys after good service visits
Annoying surveys after good service visits
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

We just want to ensure we are getting customer feedback to improve our customer experience. Thank you for completing the survey, and we are happy you had a good service visit.


HD
HERBERT D.
Duluth, MN
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
xxxx
xxxx

SC
SUSAN C.
Chisholm, MN
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Oil change
Quick and Efficient
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Susan, we're glad you had a 5 star experience with our Service Department! We look forward to helping you with all of your service needs!


TK
TRISHA K.
Hoyt Lakes, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Canister replacement
Fast and price as estimated
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Trisha, we are glad that our estimates and service times met your expectation, thank you for the 5 star review and we look forward to helping you with any service needs. 


ET
ERIC T.
Embarrass, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
no appointment
just drive in service
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Eric, we're glad you're happy with our new drive in oil change service. Thanks for servicing with Iron Trail. 


TD
TANYA D.
Gilbert, MN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Efficient and friendly.
Accomodated my schedule. Called me and explained everything before they commenced work. Very fair price. Friendly staff!
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Tanya, we're very happy that our Service Department was able to provide you with a 5 star experience, please call us for any future service needs! 


NS
NICOLE S.
Embarrass, MN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
We had wonderful service.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Nicole, we're happy to hear we provided you with a 5 star service visit! 


FG
FRED G.
Gilbert, MN
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
FAST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Done Well. Great Salesman ROBBY!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Fred, we'll be sure to pass on your review to Robby! We're glad you were happy with your visit! 


TG
TERRY G.
Cook, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Timely unscheduled service
I had them check out a noise after the oil change and it has not returned. Thanks
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Terry, we're very happy to hear that you haven't had any further issues! Thanks for the 5 star review! 


MR
MICHAEL R.
Ely, MN
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Oil Change, tire rotation, multi point inspection
Living up here, northern MN in the winter, one needs to be able to rely on their vehicle. I have always felt confident in Toyotas and the Toyota Service. Iron Trail has been no different from the good service I have received elsewhere. I was told the expected duration of service, and it was done in the expected time. Inspection suggested replacement of cabin filter, so that was also done. Thanks
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Michael, we are very happy to hear that our service department has met your expectations and that you have received quality service here. Thank you for the 5 star review! 


MF
MARK F.
Minneapolis, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Great experience
I had an amazing experience. Jim Robinson was extremely polite and friendly. Overall I would go back in a heartbeat
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Mark, we will be sure to let Robby know you enjoyed your truck buying experience! We hope you are enjoying the new Tacoma! Thanks for the 5 star review. 


JA
JOHN A.
Eveleth, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018 Category: Service
Great Dealership
Nice selection. Staff is friendly and knowledgeable.

Verified Customer
Effie, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
Department service
I appreciate staff very much for their kindness and smiling faces. They put in very good work effort when servicing my 2016 Toyota Corolla.

JT
JACK T.
Side Lake, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
excellent sevice
friendly people and fast service

BK
BRUCE K.
Ely, MN
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
2013 RAV4 rear brake replacement
John got me in right away and always and as always a great job.