Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56
4.6

(1,138 Reviews)

92% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Side Lake, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Xxxxx
Friendly, efficient, and most importantly, excellent maintenance on my car. I depend on my car so it is important that it always work properly.

The only dissatisfaction in my experience is the message customers get about completing this review....that their jobs, promotions, and pay are dependent on us completing the review. It is not an appropriate approach.:

ET
ERIC T.
Embarrass, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
tire deal
Had new tires put on the car before winter and the wheel alignment was done.

Verified Customer
Buhl, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Excellent service
Very thorough and good customer service

Verified Customer
Eveleth, MN
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Fast and Reliable
As always, the service is perfect. The staff is professional, courteous and friendly.

Verified Customer
Gilbert, MN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
5
5

HP
HARRY P.
Mountain Iron, MN
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Oil change and tire rotation
Service was quick.

JH
JOHN H.
Tower, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Service Experience
Prompt, expert, and courteous service.

RJ
RONALD J.
Duluth, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Problem Resoved
I had an issue with my Tacoma. I visited the Toyota dealer in Duluth. I not only did not get any help with the issue, my concern was pretty much discounted, like there is no problem. I was passing thru Virginia and stopped to visit at Iron Trail. I was asked how my Tacoma was doing. I mentioned the issue I was having. I soon had an audience of several Iron Trail employees. After a short discussion, I was encouraged to make an appointment for my vehicle (I did not have it with me). I was told that most likely they could fix the issue. Less than week later, I took a short ride with Roger Walli (Toyota Tech) and he reassured me he could eliminate the problem. Less than an hour later, I was heading back home with the problem resolved. Thanks to Iron Trail and especially Roger Walli for listening to my concern and finding a solution.

DH
DONALD H.
Gilbert, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Maintenance o n 2015 Silverado
Got work done and suggested other maintenance that needed to be done.

Verified Customer
Tower, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
5 stars
Great service!

RM
ROGER M.
Iron, MN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Survey
Prompt and courteous. Prompt and timely.

TH
TERRI H.
Bovey, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Customer service
They made sure my rav was taken care of so I could have a safe trip

BK
BETTY K.
Aurora, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Tire rims replaced
First of all a big thank you to Joe in parts for ordering and setting up the appointment to get the job done! The black tire rims look very nice!!

DC
DANIEL C.
Side Lake, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Toyota Highlander service
Efficient service at Iron Trail

AB
ANTHONY B.
Eveleth, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Good Service
I was able to call and get an appointment when needed. Service was provided within the time promised.

MD
MARK D.
Carlton, MN
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Review
We are repeat customer every thing is great dealing here

LJ
LANNY J.
Eveleth, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
oil change
excellent service

AW
ALEXANDRA W.
Ely, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Repair
Repair to my RAV4 was quick and efficient. They even had a driver to get me to work and pick me up when my car was finished. They are the best!

MT
MICHELLE T.
Deer River, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Fast service
I don’t have a Toyota dealer in my town so it was convenient for me while on vacation to get an appointment for my oil change. I was in and out in less than a half hour. It was perfect!!!

Verified Customer
Biwabik, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
20K,000 mile service
Very thorough and very fast.