Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 1403 Reviews )

100% Would Recommend
Latest Review about 1 hour ago

Reviews


MT
MARIA T.
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2013
Friendly
They are very pleasand and understanding.

WL
WENDY L.
Canton, MA
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2012
Consistently helpful at working on car.
Thanks for the great and fair service.

FC
FLORENCE C.
Canton, MA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2012
Inspection
We brought the car in for an inspection sticker. There was no wait, took about 15-20min. Very pleasant clerk. Very small waiting room, no TV, complimentary coffee.

JW
JOEL W.
Stoughton, MA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2012
Emergency repair
Provided emergency repair when my brakes failed. Work was done well and in a reasonable amount of time

TR
TYLER R.
Stoughton, MA
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2012
great service
not a big deal, but would have been a nice extra touch if the clock and radio presets were reset.

DS
David S.
Stoughton, MA
Acura RSX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2012 Category: Service
David said his service visits are usually great, but this time they forgot to put the sticker on for his next service date.
This review was collected via phone interview by Customer Research Inc.

MF
MARK F.
Sharon, MA
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2012
Always accommodating
Like to go there because they care about there customers

AC
Alexandrina C.
Stoughton, MA
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2012 Category: Service
Alexandrina said she was satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

TM
TONI M.
Stoughton, MA
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2012
Great service...as usual
Thanks for your responsiveness and service to my vehicle repair needs. As usual, I received my vehicle when promised.

RB
RICHARD B.
Avon, MA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2012
Great Pleasure
My visits to Island Street are always a source of great pleasure. I would have given a 5 star review if I have been allowed to hold that precius little child.

RC
RUSSEL C.
Stoughton, MA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2012
Job Well Done
I went in of an oil change,using a coupon I had received in the mail. Service was prompt and, as always, done well.

SH
STEVEN H.
Stoughton, MA
Hyundai Genesis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/03/2019
Genesis inspection and oil change
Left car at Island auto all day on a Saturday for oil change and Inspection sticker. Paid in advance. Picked up car at 2pm at closing and found inspection not done

Verified Customer
Stoughton, MA
Subaru Forester
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2018
Not my suberu!
Not my suberu!

EF
Emily F.
Groton, MA
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2018 Category: Service
Emily said she has had to go back to the business a few times to try to resolve the same issue.
This review was collected via phone interview by Customer Research Inc.

CP
Cathy P.
Canton, MA
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2017 Category: Service
Cathy said the service was too expensive.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Massachusetts
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/08/2016 Category: Service
Mike said this business was very kind to get his vehicle in as quickly as they did. He was told they were absolutely positive the issue with his vehicle was the computer. When he heard the words, they were positive. He told them not to complete the repairs and took his vehicle to the dealership. They told him the facility was on the right track but the diagnoses they gave him was false. It was an electric issue cause by a bad ground. He is thankful he did not have them complete the repairs because it would have caused problems on both ends.
This review was collected via phone interview by Customer Research Inc.

DW
DEBRA W.
Stoughton, MA
Toyota Highlander
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/03/2015
Customer service, time, price
Outstanding service as always!

JF
Jim F.
Canton, MA
Kia Sorento
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/02/2014 Category: Service
Jim said he received an estimate for tires, which was too expensive.
This review was collected via phone interview by Customer Research Inc.

AC
Andrea C.
Ford Taurus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2014 Category: Service
Andrea said she had to go back to this business because they did not complete the work on her vehicle. She chose not to elaborate
This review was collected via phone interview by Customer Research Inc.

JM
Jessica M.
Massachusetts
Nissan Xterra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/25/2014 Category: Service
Jessica said the staff was very nice and helpful. The check engine light came back on, so she had to take the vehicle back a second time. The business performed another diagnosis and found additional services that need to be performed. She is waiting for someone from the business to contact her to address the issues.
This review was collected via phone interview by Customer Research Inc.

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