99% Would Recommend
Latest Review about 23 hours ago
Jeff R. on 02/26/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jeff said he had to return multiple times.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/28/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Gregg D. on 02/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gregg said they provided excellent service and fixed his vehicle.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 01/31/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Eugene W. on 02/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eugene said they have worked on his vehicle for 15 years and have been careful not to overcharge him when things got really strange.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/06/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Bill S. on 02/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said he has used the business for years. They are the best. He recommends them to everyone. They should keep up the good work.
Vehicle: Nissan Murano
Category: Service
Service Date: 02/17/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Jim K. on 02/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said he was in and out in 15 minutes. He has been a customer there for 15 years.
Vehicle: GMC Sierra
Category: Service
Service Date: 02/23/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Steve G. on 02/06/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A great little shop run by a real car guy"
My son, Brandon, made me aware of J&L and John, the 'J' in 'J&L'. So based on my son's recommendation, I brought my 2012 VW Jetta GLI there to fix an oil leak and to install some aftermarket wheels and new tires. John immediately impressed me with his friendly and knowledgeable demeanor. He's a real car guy and someone with the kind of customer relationship management skill that conveys confidence that his establishment not only knows what they are doing, but they are specifically interested in your car and your requirements. Highest recommendation.
Vehicle: Volkswagen Jetta
Service Date: 02/05/2015
Review Created: 02/06/2015 05:40 AM
Mark B. on 01/27/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mark said the clean up took more than two days and he had to double check everything that was done. He also had to cut a padlock off of his vehicle after he picked it up from the facility.
Vehicle: Ford Ranger
Category: Service
Service Date: 01/19/2015
Review Created: 01/27/2015
This review was collected via phone interview by Customer Research Inc.
Patrick C. on 01/22/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patrick said the business is very timely and he will continue returning to them for all of his service needs.
Vehicle: Honda Accord
Category: Service
Service Date: 01/20/2015
Review Created: 01/22/2015
This review was collected via phone interview by Customer Research Inc.
Blake C. on 01/22/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Blake said she has to get more work done on her vehicle. It was hard to get in touch with this business sometimes.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/16/2015
Review Created: 01/22/2015
This review was collected via phone interview by Customer Research Inc.
Edward H. D. on 01/21/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"J&L"
Service was fast, friendly, and informative. My brand new car smells like cigarette smoke now and still does this morning. Plus I have two large scratches on the hood that were not there before.
Vehicle: Nissan Rogue
Service Date: 01/20/2015
Review Created: 01/21/2015 04:42 AM
Allison W. on 01/17/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place!"
awesome people with reasonable pricing. They're not there to steal your money but to fix your car!
Vehicle: Jeep Grand Cherokee
Service Date: 12/14/2014
Review Created: 01/17/2015 07:35 AM
Sadik M. on 01/15/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sadik said the staff members at this business were nice, and did what he wanted them to do.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/05/2015
Review Created: 01/15/2015
This review was collected via phone interview by Customer Research Inc.
Mika K. on 01/15/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mika said he has no problems with this business, even though the mechanics did as little as possible on his vehicle.
Vehicle: Ford Focus
Category: Service
Service Date: 01/13/2015
Review Created: 01/15/2015
This review was collected via phone interview by Customer Research Inc.
John B. on 01/14/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Dave did a great job replacing the headlight assembly's on my Subaru.
Vehicle: Subaru Forester
Service Date: 01/13/2015
Review Created: 01/14/2015 05:15 AM
Thomas A. on 01/06/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said this business does amazing work. He has been using them for five plus years and the work is done in a timely manner for a good price. They are trustworthy.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/05/2015
Review Created: 01/06/2015
This review was collected via phone interview by Customer Research Inc.
Lora T. on 12/30/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lora said there was a miscommunication with the business and they installed a used seat in her vehicle. It had the same problems as the old one. She would recommend them for regular things like brakes. They did a good job.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/10/2014
Review Created: 12/30/2014
This review was collected via phone interview by Customer Research Inc.
Katherine D. on 12/29/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Katherine said this business got her in for service when she needed to be seen. They were quick, efficient and the price was right.
Vehicle: Honda Fit
Category: Service
Service Date: 11/24/2014
Review Created: 12/29/2014
This review was collected via phone interview by Customer Research Inc.
Chuck M. on 12/29/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chuck said they were done in a timely manner and they are always accommodating.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 12/24/2014
Review Created: 12/29/2014
This review was collected via phone interview by Customer Research Inc.
Eugene W. on 12/24/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eugene said this business provides service for a much lower price than he expected.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 12/22/2014
Review Created: 12/24/2014
This review was collected via phone interview by Customer Research Inc.
Tatia K. on 12/19/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tatia said this business provides great customer service. They do the work in a timely manner, for a reasonable price.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/17/2014
Review Created: 12/19/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 201 - 220 of 267 in total