Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 205 Reviews )

99% Would Recommend
87% Business Response
Latest Review 2 days ago

Reviews


CL
Chris L.
Illinois
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Chris said they give good service.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 08/29/2018

Thanks for taking the time to review our business!  We're thankful for your business.


JE
John E.
Illinois
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
John said they were very clear in setting the expectation. They let him know how much it would cost and when the vehicle would be ready.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 08/28/2018

Thank you for taking the time to review our business. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience. We look forward to seeing you in the future!


CV
Cathy V.
Illinois
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Cathy said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 08/28/2018

Thanks for taking the time to give us such a great review! We're thankful for your business.


SS
Steve S.
Illinois
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Steve said there was a miscommunication on his part about the appointment date, but the staff took him in anyway. They gave him an estimate and ordered the parts he needed so he could come back in the future to get the work done.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 08/23/2018

Thank you for taking the time to review our business. Our goal is always to get your vehicle repaired as soon as possible because we know how important our customer's transportation is to them.  We appreciate your business.


JL
Jamee L.
Downers Grove, IL
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Great service
Always courteous and accurate service.
Mike, Janeen a. from J & C Auto Service responded on 08/15/2018

Thank you for taking the time to review our business and for your continued trust. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience.


BB
Betsy B.
Downers Grove, IL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Betsy said the staff was prompt courteous and communicative. It was her first time and she very impressed, she probably will be going back.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 08/20/2018

Thanks for taking the time to give us such a great review! We know your time is valuable and we so appreciate the trust you place in us. We're thankful for your business.


PG
Paul G.
Downers Grove, IL
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Paul said the staff do exactly what they say there's going to do, in a prompt manner, and at a fair price.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 08/13/2018

Thank you for taking the time to review our business. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience.


SX
susan, fang x.
Naperville, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
5/5
The Towing Service and all auto repairing service in J&C Auto Service are The Best, I believe that personally !
Mike, Janeen a. from J & C Auto Service responded on 08/03/2018

Thanks for the great review! We so appreciate the trust you place in us and we're thankful for your business.


ZA
Zack A.
Illinois
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Zack said everything went great at this business. He recommended them to his parents.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 08/07/2018

Thanks for taking the time to give us such a great review! We know your time is valuable and we appreciate the trust you place in us. We're thankful for your business.


TR
Todd R.
Illinois
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Todd said this business is good.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 07/31/2018

Thank you for taking the time to review our business.  We're thankful for your business.


CM
Chris M.
Illinois
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Chris said the staff is very honest and she felt very comfortable there.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 07/31/2018

Thanks for taking the time to give us such a great review! We know your time is valuable and we so appreciate the trust you place in us. We're thankful for your business.


RL
Ron L.
Illinois
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ron said his overall experience went fine. He has used them before and thinks they do good work.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 07/27/2018

Thank you for taking the time to review our business.  We so appreciate the trust you place in us and we're thankful for your business.


JP
Josh P.
Downers Grove, IL
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Josh said he had no issues with his service.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 07/26/2018

Thank you for taking the time to review our business.  We're thankful for your business.


JG
Joe G.
Downers Grove, IL
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Joe said this business is very convenient, and the employees are very professional. They get the job done quickly at a fair price.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 07/13/2018

Thanks for taking the time to give us such a great review! We know your time is valuable and we so appreciate the trust you place in us. We're thankful for your business.


KK
Kate K.
Downers Grove, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Kate said she has been going to this business for years and they are fantastic. The staff are courteous, nice and she wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 07/10/2018

Thank you for taking the time to review our business and for your continued trust. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience.


GS
Gary S.
Illinois
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Gary said the business' staff was friendly and courteous. They provided him with services that were done on time.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 07/09/2018

Thank you for taking the time to review our business. Our goal is to have our customers feel positive about their auto repairs and maintenance experience because we know how important our customer's transportation is to them.


BM
Bob M.
Downers Grove, IL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Bob said the staff always deliver on time and on budget. They have very positive attitudes.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 06/27/2018

Thank you for taking the time to review our business and for your continued trust. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience.


JM
John M.
Downers Grove, IL
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
John said he's been doing business with the staff for a long time. Their service is always good.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 06/25/2018

Thank you for taking the time to review our business and for your continued trust. We appreciate your business and look forward to seeing you in the future.


LK
Laurie K.
Oak Brook, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Laurie said the business provided excellent service and it was quick. The service is expensive, but not unreasonable.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 06/25/2018

Thank you for taking the time to review our business. Our goal is always to get your vehicle repaired as soon as possible because we know how important our customer's transportation is to them.


WS
Wendy S.
Lombard, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
service
Never have to worry about work done. It is always EXCELLENT. Very nice, personable staff, advise what was found that needs to be done, does no work without your approval.
Mike, Janeen a. from J & C Auto Service responded on 06/25/2018

Thanks for the great review! We so appreciate the trust you place in us and we're thankful for your business.