Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

244 Reviews

94% Would Recommend
Latest Review 3 days ago

Reviews


SB
Stan B.
Redding, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Stan said that they are very good. He has been in the automobile business for 40 years, and just moved to Redding. His vehicle started acting up. He looked in the phone book for a business to help him and he liked their ad. Their pricing is all right and they did a great job. A mechanic came out and spoke to him the morning he called. They did an immediate diagnostic and estimate on his vehicle for him.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Redding, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019
Trustworthy; Friendly; Accomodating
I rate J & D Automotive an A+++

WB
Wendy B.
Redding, CA
Cadillac Seville
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/19/2019 Category: Service
Wendy said they were really nice. The air conditioner was serviced. The next day it was not working. She contacted them about the issue. They communicated they would have to search for the problem. It would cost $135 an hour. She was shocked there was not a warranty on the work performed. They drove by on their way out of town with their grandchildren. It was 100 degrees. They did not help them and stated they could not see them until next week.
This review was collected via phone interview by Customer Research Inc.

BH
Braydon H.
Shasta Lake, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Braydon said the customer service was good. The guy was really helpful, nice and friendly. His vehicle got done fast and looks better than it did before he brought it in.
This review was collected via phone interview by Customer Research Inc.

KG
Kris G.
Redding, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Kris said she is perfectly satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

CS
Christine S.
Redding, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Christine said the service was pleasant. The employees explained the work. They completed the service as asked. They provided good service.
This review was collected via phone interview by Customer Research Inc.

TS
Trevor S.
Sebastopol, CA
Land Rover Discovery
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Trevor said that he had no problems at the place and they were really nice.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Anderson, CA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
James said he is happy with their work at this place.
This review was collected via phone interview by Customer Research Inc.

TH
Ted H.
Redding, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Ted said that he took his vehicle in with a bad tire expecting to buy a new one, but they fixed his tire and didn't charge him for the repair. He trusts a place that doesn't just take his money. There wasn't a note about it, but his ac worked after he got it back as well.
This review was collected via phone interview by Customer Research Inc.

TJ
THOMAS J.
Redding, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Attention to /detail
I brought my truck in because of an intermittent brake problem. When they put it in the service bay it wouldn't stop. Now they knew the problem existed but couldn't find it. The technician stayed with it until a broken wire could be found in an ABS sensor cable assembly could be found. It only showed up when the wheels were turned. Then they kept looking until they could find the best price on my replacement part. This kind of service is why I keep coming back to J & D Automotive. You should too.
Dan P. from J & D Automotive responded on 05/17/2019

Thank you, Thomas, for your kind words.  We really do appreciate your feedback.  I am so very happy we were able to fix your brake issue at a decent price.  Perserverance.  That's what we do.  Thank you again.

Dan Popoff
Owner
530-221-2220

PB
Pamela B.
Shingletown, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Pamela said the business figures out the problems fast and completes what is needed.
This review was collected via phone interview by Customer Research Inc.

RB
Rita B.
Reno, NV
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Rita said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VS
Vern S.
Redding, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Vern said they were good, fast and reliable.
This review was collected via phone interview by Customer Research Inc.

VB
Victor B.
Redding, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Victor said he has been going to his business for 5 years, and the staff has always treated him okay, so he keeps going back.
This review was collected via phone interview by Customer Research Inc.

EB
Eileen B.
Redding, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/13/2019
Did not complete repairs and over charged
Could not fix the original issue, alleged they found a multitude of issues that did not exist prior to bringing my vehicle, charged me over 1200 and the vehicle doesn't run. I would not recommend them to anyone for any reason. They are not good mechanics, they are not good business people. I am taking my business elsewhere.

DR
Damon R.
Palo Cedro, CA
Mazda B3000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Damon said they did everything, they have good prices and they worked within the time limit he gave them.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
Redding, CA
Pontiac Montana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Jose said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

PR
Phil R.
Redding, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Phil said the business is excellent. He really enjoyed the experience. They were friendly and efficient.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Redding, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Paul said the facility was clean and the service was fast and efficient. He stated that it was easy to schedule an appointment and everyone was very polite.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Redding, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Trustworthy
There is nothing more important than to find a mechanic you can trust. Character, competence and care. Thank you J&D.
Dan P. from J & D Automotive responded on 01/16/2019

Thank you Jim, we really appreciate your kind words. 

Dan Popoff
Owner
530-221-2220