Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

241 Reviews

95% Would Recommend
Latest Review 18 days ago

Reviews


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Christian H.
Redding, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
Christian said everything was great during his visit to this business. He only had an inspection done but he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

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Ken W.
Redding, CA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2017 Category: Service
Ken said the staff told him the vehicle's backing lines were out, and the catalytic converter was plugged up. They didn't reconnect all the parts after the service but other than that, the service was okay.
This review was collected via phone interview by Customer Research Inc.

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Nathan W.
Burlingame, CA
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
Nathan said the staff was courteous and professional. They helped him out. Overall, it was a very good experience.
This review was collected via phone interview by Customer Research Inc.

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Chad H.
Cottonwood, CA
GMC Jimmy
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/08/2017 Category: Service
Chad said the day after the service was performed, his vehicle did not work. He did not appreciate being charged again to fix what should have been done the day before.
This review was collected via phone interview by Customer Research Inc.

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Steve W.
Lincoln, CA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017 Category: Service
Steve said he likes the customer service. Ryan is very accommodating, polite and informative. The owner is a very nice person.
This review was collected via phone interview by Customer Research Inc.

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Linda M.
Cottonwood, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2017 Category: Service
Linda said this business went above and beyond for what they needed to do. They were awesome and courteous. They even had a shuttle service to drop their customers off and pick them up.
This review was collected via phone interview by Customer Research Inc.

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Michael F.
Palo Cedro, CA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2017 Category: Service
Michael said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Jeanie H.
Cottonwood, CA
GMC Sierra Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Jeanie said the business was willing to answer all her questions and they were friendly to do business with. They have a friendly waiting room.
This review was collected via phone interview by Customer Research Inc.

JM
JENNIFER M.
Palo Cedro, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017
Wonderful
I was referred here from a friend for a smog check. They were friendly, proficient and very thorough!!

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Dennis S.
Redding, CA
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Dennis said he likes everyone at this business. Dan has done most of the work on his vehicle. He has done everything right. He is straightforward and a really good guy.
This review was collected via phone interview by Customer Research Inc.

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Steven B.
Shingletown, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Steven said they were nice, courteous and also very friendly.
This review was collected via phone interview by Customer Research Inc.

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Bret M.
Huntington Beach, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Bret said he likes the customer service at this business.
This review was collected via phone interview by Customer Research Inc.

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Margaret A.
Redding, CA
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2017 Category: Service
Margaret said she thinks they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Sharon H.
Redding, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Sharon said she has been a customer for a long time. She said they do a good job and she likes their care package program they offer.
This review was collected via phone interview by Customer Research Inc.

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MARTIN M.
Redding, CA
Hyundai Veracruz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2017
Hyundai-alternator replacement
Excellent service! Everybody was very honest and helpful. Ryan is an excellent addition to the team!

PM
Paul M.
Red Bluff, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Paul said this business towed his vehicle to their business and took care of it right away. They are fast, honest and timely. The price was good.
This review was collected via phone interview by Customer Research Inc.

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Dodie C.
Stanton, CA
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Spoke with Edward. He said he has been doing business with them for 20 years. He said the vehicle was his daughters.
This review was collected via phone interview by Customer Research Inc.

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Zarro S.
Pacoima, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Zarro said he would recommend them.
This review was collected via phone interview by Customer Research Inc.

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Stephen B.
Redding, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Stephen said they are really good people but they did not work on his vehicle because his insurance company would not cover the work.
This review was collected via phone interview by Customer Research Inc.

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DAVID L.
Redding, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017
Repairs made on schedule and on budget.
Needed my tie rod ends replaced, they got me in next day and had the repair done before the end of the day.