Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

241 Reviews

95% Would Recommend
Latest Review 14 days ago

Reviews


JL
Justin L.
Redding, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Justin said this business is friendly, professional, and quick.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Redding, CA
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Bill said this business was very thorough and they found a bunch of things wrong with the vehicle that he wasn't aware of.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Redding, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
James said he got good service.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
Mcarthur, CA
Buick Rendezvous
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/13/2017
NOTHING!!
YOU LIED TO US about calling us yesterday! TAKE US OFF YOUR LIST OF CUSTOMERS!!!!
Dan P. from J & D Automotive responded on 05/15/2017

Robert,
We are so sorry that you had a less than perfect visit here at J & D Automotive.  We strive to be as courteous as possible and we are committed to excellence.  We have valued our relationship with you since 2013.  Please feel free to contact me, Dan Popoff, at 530-221-2220, so we can resolve this matter and retain you as a special customer.

Dan Popoff
Owner
530-221-2220

RL
Robert L.
Redding, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Robert said he has done business with them before.
This review was collected via phone interview by Customer Research Inc.

VB
Valerie B.
Redding, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Valerie said she liked it there.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Redding, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Mary said there were no problems, they were accommodating and polite. They finished on time.
This review was collected via phone interview by Customer Research Inc.

RP
Ruben P.
Redding, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Ruben said they are trustworthy and they give him good service.
This review was collected via phone interview by Customer Research Inc.

DD
Donald D.
Redding, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Spoke with Gloria. She said the service provided by this business was good but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

KJ
Kristin J.
Cottonwood, CA
Ford Bronco II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Kristin said the business does a good job, but the prices are a little high.
This review was collected via phone interview by Customer Research Inc.

BP
Barbara P.
Redding, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017 Category: Service
Barbara said she hasn't found anything that she is not satisfied with.
This review was collected via phone interview by Customer Research Inc.

HO
Heather O.
Anderson, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Heather said this business was helpful with their service. They let her keep her vehicle there for a couple of days until she could pick it up. It was a good environment.
This review was collected via phone interview by Customer Research Inc.

KT
Kelly T.
Redding, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Kelly said this business got her right in and she did not have to wait. The mechanic checked on her fluids, and did a pretty good service check, overall. They gave her good feedback and told her she could improve her vehicle, and she respects that. She will take her vehicle back, because he offered to do some research on a part that is difficult to find. Also, one of the mechanics there is going to check around to help her possibly find a buyer for one of her other vehicles. It was a perfect experience.
This review was collected via phone interview by Customer Research Inc.

JK
Joel K.
Redding, CA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2017 Category: Service
Joel said it worked out well. When he went in 2 days earlier, he asked what it would cost for an inspection. The day he went in, he was told it would cost $67.50. He reminded them that 2 days earlier, he talked to them about the price.
This review was collected via phone interview by Customer Research Inc.

SL
Sabine L.
Portland, OR
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017 Category: Service
Spoke with Gloria. She said they were helpful, and they were on top of the work.
This review was collected via phone interview by Customer Research Inc.

DG
DOUG G.
Redding, CA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017
service
Great service

DC
DAVE C.
Redding, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017
The people
The people!

BG
Bill G.
Los Gatos, CA
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
Bill said they were great. They treated him like family. He appreciates them so much.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Redding, CA
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/15/2017
Good repair but very expensive
I don't have any more feedback on my daughter's 2007 Honda except that it was a very expensive repair. I was totally caught off guard when your service writer quoted me a $450
tune-up for my '85 Toyota pickup. Dan, I brought my vehicles to you for years, but a $450 tune-up for my old '85 Toyota pickup just ain't gonna happen!
Dan P. from J & D Automotive responded on 03/16/2017

Thank you for your review.  We are sorry that you had a less than perfect visit.  We strive to be as courteous as possible and we are committed to excellence.  Please feel free to contact me, Dan, at 530-221-2220 so we can resolve this matter and retain you as a customer.

Dan Popoff
Owner
530-221-2220

RC
Robert C.
Redding, CA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017 Category: Service
Spoke with Lois. She said this business is very nice and courteous.
This review was collected via phone interview by Customer Research Inc.