Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 260 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 15 days ago

Reviews


GG
George G.
Warwick, RI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
George said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.

RL
Rebecca L.
Coventry, RI
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2015 Category: Service
Rebecca said it took one hour for an oil change.
This review was collected via phone interview by Customer Research Inc.

DP
Dennis P.
Warwick, RI
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2015 Category: Service
Dennis said they did a great job and he has already recommend them to his friends.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Warwick, RI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015
great job
excellent service and treatment.

SK
Sajid K.
Cranston, RI
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015
couteous ad efficient service
My experience was positive. Service was
quick and the issue relating to the car was explained well without any pressure to fix it right away or even with J&S.

DK
Dmitriy K.
Coventry, RI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2015 Category: Service
Dmitriy said this business did a great job and they had good communication.
This review was collected via phone interview by Customer Research Inc.

DI
Diane I.
Warwick, RI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2015
Trustworthy
Services at J&S Auto was top of the line.

MG
Midge G.
East Greenwich, RI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2015
Keeping Nellie Belle on the road
Nellie Belle is my 14 year old Ford Focus wagon. It had an emission problem which would not allow me to get a sticker. The Ford dealer quote was more than the car's worth. I brought it to J and M and got it fixed for half. Plus he checked out the vehicle ensuring Nellie and I were go to go. J&M is my go to place for both my vehicles! Thank you Joe!

JC
James C.
Providence, RI
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2015
Friendly atmosphere, Quick service!
I called on a Thursday, came in on a Friday and drove home on a Saturday. The owner was super nice and friendly and the price was fair. I would definitely come here again when I need to.

EP
Emily P.
Warwick, RI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2015
What makes this place so great
Is good service!

CL
Christopher L.
Coventry, RI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2015 Category: Service
Christopher said they did a very good job and his vehicle was very clean.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
North Kingstown, RI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
Judy said this business is prompt. She likes their workmanship, their friendliness and they are informative.
This review was collected via phone interview by Customer Research Inc.

CF
Cindy F.
Warwick, RI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2015
Exceptional Customer Service!
Joe was wonderful! He took the time to explain to me exactly what was wrong with my car. He offered money saving advice for me to try instead of just charging me $$$$ to provide a quick solution. His honesty & true knowledge was refreshing to find in the automotive industry.

JW
Jiaguo W.
Cranston, RI
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2015
very good!!!
In recent years, I have oil changed here. Joe is very good job

JK
Jeff K.
Warwick, RI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Jeff said it was good service and they addressed the issues of the vehicle. Everything was reasonable.
This review was collected via phone interview by Customer Research Inc.

CF
Christine F.
Westerly, RI
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2015
Friendly and Fast!
I brought my car in for the A/C, and even though it was a Groupon deal, I felt treated as well as a customer who might have paid full price. It's a little far for me to go for regular service, but I will keep them in mind nonetheless!

PT
Phil T.
Warwick, RI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015 Category: Service
Phil said they have great service. They are always available and he can ask them questions. They handle everything well. Joe has a great staff.
This review was collected via phone interview by Customer Research Inc.

RG
Rosemary G.
Warwick, RI
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2015
Work done as described, no surprises!
Work done as described in recommended repairs. Done in a timely fashion at a fair price.

DD
Dominica D.
Cranston, RI
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2015
best mechanic on the east coast
I feel confident entrusting my safety and car repairs to Joe and his staff.

JO
Joseph O.
Warwick, RI
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2015
Good service
Quality work at a fair price and at the scheduled time.