Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

294 Reviews

99% Would Recommend
Latest Review 26 days ago

Reviews


KL
Karen L.
Downingtown, PA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2016
knowledgable, trustworthy staff
Have been taking our cars to J & W for many years. The mechanics are well educated in every make and model, and the office staff is very good at explaining costs and giving estimates for repairs.

TB
Teresa B.
West Chester, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Teresa said the business is very reliable and polite.
This review was collected via phone interview by Customer Research Inc.

CM
Catherine M.
Exton, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016
Great service
Professional and flexible

ET
Edmund T.
West Chester, PA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2016 Category: Service
Edmund said the service was good.
This review was collected via phone interview by Customer Research Inc.

ZE
Zouras E.
West Chester, PA
RAM Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2016 Category: Service
Zouras said the prices were reasonable, and the location and customer service were excellent.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
West Chester, PA
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2016 Category: Service
John said he has been using business for a long time and they always do a good job. They do try to sell him extras but they do what he asks of them and they do well.
This review was collected via phone interview by Customer Research Inc.

KG
Karen G.
Downingtown, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Karen said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.

AB
Allyson B.
Downingtown, PA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2016 Category: Service
Spoke with Jane. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

UA
Upendra A.
Gurnee, IL
BMW 528xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2015 Category: Service
Upendra said he got really good service from this business. He did not have to spend much time there.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Coatesville, PA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2015 Category: Service
William said he has been going to this business for a couple years. They are good and work with him.
This review was collected via phone interview by Customer Research Inc.

TC
Terri C.
West Chester, PA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015 Category: Service
Terri said John, an employee at this business, is the best. This business provides good service.
This review was collected via phone interview by Customer Research Inc.

XY
Xiaowen Y.
West Chester, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Xiaowen said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
West Chester, PA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2015 Category: Service
John said he has not had any problems with this business. They do good work.
This review was collected via phone interview by Customer Research Inc.

TP
Tim P.
Downingtown, PA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2015 Category: Service
Spoke with Katie. She said her and her husband were pleased with the customer service provided by this business.
This review was collected via phone interview by Customer Research Inc.

IJ
Ian J.
Quakertown, PA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2015 Category: Service
Ian said the service was good and they worked with him on the service.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
West Chester, PA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2015
knowledgeable and friendly
My husband has brought his vehicles here for many years. He has been very happy with the quality of service.

MR
Mark R.
Chester Springs, PA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2015 Category: Service
Mark said they do a really good job.
This review was collected via phone interview by Customer Research Inc.

DP
Dick P.
Exton, PA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015
Oil/lube
Work was done in reasonbly time. TV was available. Personnel were great.

TG
Terry G.
Exton, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Terry said they were pretty accommodating and gave her a ride to her apartment. They called and kept her updated on the process.
This review was collected via phone interview by Customer Research Inc.

PV
Paul V.
West Chester, PA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Spoke with Cheryl. She said the business is very helpful the staff is personable. She appreciated their honesty.
This review was collected via phone interview by Customer Research Inc.