Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

293 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BT
Brian T.
Philadelphia, PA
Ford Ranger
Verified Customer
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02/15/2017 Category: Service
Brian said they were straightforward about what needed to be fixed and they only did what was necessary. They helped him and gave him advice on how to do the repairs himself.
This review was collected via phone interview by Customer Research Inc.

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Charles R.
West Chester, PA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017 Category: Service
Charles said they did everything they were supposed to do and it was done right.
This review was collected via phone interview by Customer Research Inc.

MS
Marilyn S.
Exton, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2017
Always good work! Always friendly!
My review is my Review Title

RS
Ryan S.
Honey Brook, PA
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017 Category: Service
Ryan said the business provides awesome service and he is very thankful for John's help.
This review was collected via phone interview by Customer Research Inc.

TB
Teresa B.
West Chester, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017 Category: Service
Teresa said the business is friendly and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
West Chester, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017 Category: Service
Joe said they started right away and they finished the service quickly.
This review was collected via phone interview by Customer Research Inc.

JG
Jesse G.
West Chester, PA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017 Category: Service
Jesse said the experience was good.
This review was collected via phone interview by Customer Research Inc.

DT
Diane T.
West Chester, PA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2017 Category: Service
Diane said her vehicle needed oil and the staff was very courteous.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
West Chester, PA
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Gary said they are thorough, honest, and they keep him up to date on what the vehicle needs.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Coatesville, PA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
William said the staff is always good to him.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
West Chester, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Jason said they were on time and they did what he expected.
This review was collected via phone interview by Customer Research Inc.

MS
Marilyn S.
Exton, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Marilyn said she had a very good experience with this business from beginning to end. The staff were are all very courteous and friendly. They did a good job.
This review was collected via phone interview by Customer Research Inc.

BC
Barbara C.
West Chester, PA
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Barbara said this business is always helpful and prompt.
This review was collected via phone interview by Customer Research Inc.

JL
Jack L.
Downingtown, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2016 Category: Service
Jack said the business gave awesome service. He will not go anyplace else. He recommends their shop to everybody. They are honest and thorough. If something goes wrong they check it out. They give him peace of mind and he drives out with confidence.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
West Chester, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Robert said they are honest and good at following up. Their prices are fair.
This review was collected via phone interview by Customer Research Inc.

MG
Miguel G.
West Chester, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2016 Category: Service
Spoke with Robyn. She said they did their job. They always go above and beyond. She appreciates their help.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
West Chester, PA
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12/11/2016
Old fashioned Service Excellence
Remember the days of yester year when your mechanic used to treat you like a person and care about the little things? When they rember your history and could make suggestions based upon that? Well, this is it.
They trear you like a person not a number.
1. Service is top notch
2. Knowledge and skills top notch
3. Owner and employees take their time with you.
4. Prices are fair
5 They stay up on current service technology to give you that state of the art service.
Bottom line: They give you what you need at a fair price. Sharon and I will never used anybody else. If I need a town and am in a jam, I have it towed to J&W and they take care of the rest!
Bill and Sharon Hallahan

LM
Larraine M.
Coatesville, PA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016
Wheel bearing
The gentlemen were very honest about the problem. Provided a reasonable estimate. Did the work in less time than estimated.

HH
Howard H.
West Chester, PA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016
Rich and John are very honest.
The work is always done on time and done right the first time.

MH
Matt H.
West Chester, PA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016 Category: Service
Matt said the service was good and they fixed what he needed.
This review was collected via phone interview by Customer Research Inc.