Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1377 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 4.1162814/5Overall Rating 4.1162814/5Overall Rating 4.1162814/5Overall Rating 4.1162814/5rating 4.1162814
Original
Overall Rating 2.1627944/5Overall Rating 2.1627944/5rating 2.1627944rating 2.1627944rating 2.1627944
92% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


HM
Harrold M.
Bow, WA
2010 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Lube service
Employees were friendly

FD
Farrington D.
Burlington, WA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jack Carroll's dealership has been very accommodating.
A simple stop by the shop to set up an appointment, and I was on my way. They were ready for me at my appointed time, and servicing went quite well. Their thoroughness found an alignment problem that was quickly fixed at a reasonable price. All the employees are always very pleasant and accommodating. Thank you all.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/12/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

Verified Customer
Mount Vernon, WA
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2018 Category: Service
Mouserat
Everyone was nice so I'll bite my tongue but the repair on my vehicle took much longer then it should have. Sales process was fine.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/12/2018

Again I want to apologize for the situation.
Hopefully we will speak soon.

Cordially,

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

VL
Vanderpool L.
Burlington, WA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Friendly, quick, accommodating.
Excellent. This is my second Sante Fe and love it.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/11/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

CM
Corning M.
Arlington, WA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Helpfull service staff
Nice people to work with
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/11/2018

Thank you for the good review.

Cordially,

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

JV
Johnson V.
Sedro Woolley, WA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Engine service
The service dept of Hyundai was very thorough when my car was in the shop. Hayden kept me informed and was always very kind.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/10/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

DD
Dew D.
Marysville, WA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Very nice people
Very informative and alway have a great sense of humor
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/07/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

CP
Craig P.
Arlington, WA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Car service
I Was disappointed to not find Famous Amos cookies for the people waiting for service.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/07/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

VF
Vanderslice F.
Mount Vernon, WA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Fred V
Good Job
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/07/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

Verified Customer
Camano Island, WA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Excellent customer service
Quality service with a price that is right
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/07/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

HJ
Hoffman J.
Arlington, WA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Fair and honest
Friendly sales staff and helpful service department.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/07/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

HL
Henderson L.
Sedro Woolley, WA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Great Employees = Great Service
Very customer-service oriented bunch at Jack Carroll' Skagit Hyundai! Attentive, polite, efficient, patient, easy to work with because I believe they truly care about the customer and they enjoy their jobs! BTW, I'm loving my 2018 Tucson! 😃
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/07/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

Verified Customer
Stanwood, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Friendly
They are very friendly, not pushy.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/07/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

Verified Customer
Sedro Woolley, WA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great 👍
Great service! You get check in and you are on your way before you know.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/05/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

Verified Customer
Anacortes, WA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great customer service
Met all of my needs. Very appreciative!!!
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/05/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

Verified Customer
Bellingham, WA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Santa Fe Service
Great service, friendly staff, comfortable lobby area.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/05/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

GJ
Goforth J.
Oak Harbor, WA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
AMAZING
very upfront about expense of visit, called and updated about the issue (alignment) when discovered it was off, extremely friendly and very helpful to have the shuttle as well. I have zero complaints about skagit Hyundai.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/05/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

JA
Joseph A.
Mount Vernon, WA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
good service
When I needed immediate service due to a light out and oil change due prior to a trip, I was fit in the same day, and I really appreciated that.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/05/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

ML
Miller L.
Bow, WA
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/02/2018 Category: Service
Timely and efficient
The service is excellent. Hayden Rancore is very good at customer service.
My only complaint is the disappearance of the Famous Amos cookies!!!
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/03/2018

Thank you for the good review.

Cordially,

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

MJ
Musick J.
Stanwood, WA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Service Department
Everyone is friendly, and knowledgeable. They are willing to answer my questions. They are easy to work with.
JEFFREY A D., Service Manager from Jack Carroll's Skagit Hyundai responded on 12/03/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057