Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

928 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


BC
Brian C.
Marietta, GA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Brian said they were fast and efficient. He said they were no-hassles.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
West Palm Beach, FL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Good work
Jacks does good work at a fair price and they get it done quickly. As my vehicle is a work truck, I can’t be without it. Jacks get me in quickly and out the door fast. I’ve been happy with them every time I’ve gone.

BB
Ben B.
Georgia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Ben said the business does a good job at a fair price. They are professional and seem to be knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SE
SALLY and AL E.
Marietta, GA
Subaru Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019
Extremely friendly!
I know nothing about cars because this is my first time owning one! The staff is extremely trust worthy and honest. They explain things well and are so sweet and friendly. This was my best car service experience thus far.

FR
Facundo R.
Georgia
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
Facundo said he's been to this facility 3 times and his experiences have good and he gets good service.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Marietta, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Staff is very helpful. Service is prompt, done right and reasonable.
Had slow leak. Service manager where I purchased the car said the tire could not be repaired since the puncture was in the sidewall. Took the car to Jack's, where I had bought the tires. They determined that the puncture was not in the sidewall and repaired the tire, saving me a significant amount of money, which I appreciated. When I returned home, I found that I had lost my hearing aid case. I called Jack's to see if I had dropped it there. They looked not only once, but twice and found it. Just a little extra service. I will definitely return to Jack's when I need to replace tires on either of my vehicles. Good job, guys!

RP
Robert P.
Marietta, GA
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Robert said the staff asked him what was needed then catered to his service needs. George, Lewis, and Neal provided awesome service.
This review was collected via phone interview by Customer Research Inc.

CW
Christina W.
Marietta, GA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Christina said the employees provided comfortable service. They did not take advantage of her. They provided great work.
This review was collected via phone interview by Customer Research Inc.

DA
DALE A.
Marietta, GA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Excellent service, as usual
Just purchased another set of tires from Jack's Tire. As usual, the service was excellent and timely. Always feel confident that I'm receiving excellent advice and value. Thanks!

RC
RAY C.
Marietta, GA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Service
Got immediate attention when I walked into the shop. Needed to have 2 tires checked for leaks. They patched them and I was out within 45 min.
Great service and attitude.

SM
Scott M.
Marietta, GA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Scott said they diagnosed the problem, fixed it and charged him at a fair price.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Marietta, GA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Bill said it is a friendly place and he trusts them.
This review was collected via phone interview by Customer Research Inc.

LD
LEE D.
Marietta, GA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Trustful Honest Business
We have been taking all of our family’s cars there for years and they always do a great job. They never charge you for something you do not need. They are much cheaper than taking car back to dealership for service.

BM
BENJAMIN M.
Marietta, GA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Only Mechanics I Use
Great service. Great folks. Always reasonably priced. They'll take good care of you!

Verified Customer
Marietta, GA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
160,000 check up
Nicest team to work with. Honest and reasonably priced service.

ST
Sandy T.
Kennesaw, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Sandy said the employees were personable. They completed the service in a timely manner. The service price was lower than competitors. The employees billed her for service labor to test her vehicles battery.
This review was collected via phone interview by Customer Research Inc.

KC
Kelley C.
Georgia
Chevrolet Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Kelley said everything went well with the service the business provided. The issue wasn't resolved fully, but she has talked to the staff and will be going back.
This review was collected via phone interview by Customer Research Inc.

AC
Amy C.
Roswell, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Amy said they did a great job.
This review was collected via phone interview by Customer Research Inc.

WM
Will M.
Marietta, GA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Will said they did a great job and Randy was great to work with.
This review was collected via phone interview by Customer Research Inc.

ER
EARNEST R.
Marietta, GA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Have always done the required fix and anything else that needs to be accomplished.
Jacks take care of any and all problems that I MAY think I have. Very helpful in all matters and always treated with the highest respect.

Displaying Review 21 - 40 of 928 in total