Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

682 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


RJ
RAY J.
Rockwall, TX
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
High quality service!
Jackson Automotive is well known in the area among those who really care about quality service. I highly recommend them to anyone who wants the problem solved the right way the first time.

JM
Jacob M.
Rockwall, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Jacob said they were really great. He took the vehicle back. They fixed it and made it right with no questions.
This review was collected via phone interview by Customer Research Inc.

PC
PAMELA C.
Rockwall, TX
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
The best automotive specialist in the area!
Many years ago they were recommended by a friend and they are my "go to" for every one of my vehicle issues. I always leave feeling like my car issues have been handled professionally and economically. As a woman that is very important. When possible, I leave my car for the day and it's always ready, but yesterday, that really wasn't an option and they were able to give me a timeframe and my car was ready before I expected. I highly recommend Jackson Automotive!

TM
TONYA M.
Heath, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Friendly and honest
I always feel welcomed at Jackson’s! They are honest and efficient.

KC
Kyle C.
Heath, TX
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kyle said he dropped his vehicle off at the business for repairs. They figured out the problem, called him and told him the issue and price. They stayed within the price they said and finished his vehicle in the time frame that they set.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Garland, TX
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
John said the price and the service were both excellent.
This review was collected via phone interview by Customer Research Inc.

DT
Don T.
Fate, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Don said the business does quick work. Bryan and everyone are friendly and nice.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Rockwall, TX
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Bill said this business is local and he has always been satisfied with their work..
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Rockwall, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Mike said the business is a good place and they do a good job. He wants to thank the business for doing a good job.
This review was collected via phone interview by Customer Research Inc.

PM
PHYLLIS M.
Rockwall, TX
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
First time customer
After frustration dealing with a local auto dealership, I checked with friends & neighbors on where I could go for honest, prompt, good service. The Jackson name kept coming up. They were prompt, polite, and reasonable. Will definitely be a returning customer. (Wish they had Saturday hours.)

DA
Derek A.
Rockwall, TX
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Derek said the business did a good job and he didn't have any issues.
This review was collected via phone interview by Customer Research Inc.

CM
CRAIG M.
Rockwall, TX
Jeep CJ5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Quality and Trusted Work
Been using Jackson Automotive for many years now. Great people to work with and they provide the quality of work you hope for. I am really appreciative that they are here in Rockwall. If you need a mechanic try them out. I am confident you wont be disappointed.

JB
JOSH B.
Fate, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Minor Repair
Mr. James Jackson, did a good job. I priced other automotive shops and they came in way high. Very pleased with my service. Great job guys.

DF
Dennis F.
Rockwall, TX
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Dennis said he has known the business owner, James, for 25 years and they do good work. He stated he has never had to take anything back.
This review was collected via phone interview by Customer Research Inc.

BM
Bruce M.
Rockwall, TX
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Bruce said the staff at this business are good people. They know what they're doing.
This review was collected via phone interview by Customer Research Inc.

SM
Stan M.
Royse City, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Stan said the staff was able to fit him in immediately. He need a new battery. They jumped on it and got it done. He usually does his own work. He was impressed with them.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Rockwall, TX
BMW 745Li
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Eric said everything went good. He had a few issues, but overall it was good.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Rockwall, TX
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jerry said the business is the best. He can count on them to get the work done.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Rockwall, TX
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Michael said the staff members were good guys.
This review was collected via phone interview by Customer Research Inc.

SH
SHARON H.
Rockwall, TX
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Honest + diligent
The guys at Jackson worked diligently and wholeheartedly to identify and fix the problem with our back hatch. Really appreciated their honesty in saying they just couldn't find the source of the problem - and they didn't charge us! What, all that work and no charge? That's right - super great people

Displaying Review 21 - 40 of 682 in total