Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

698 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


KC
Kym C.
Rockwall, TX
Toyota MR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2015 Category: Service
Kym said this business is thorough. They gave her information and did not talk over her head.
This review was collected via phone interview by Customer Research Inc.

DF
Daralene F.
Rockwall, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2015 Category: Service
Daralene said this business always gives good service, and they are very personable. She said they seem to care about their customers' situations.
This review was collected via phone interview by Customer Research Inc.

BG
BILL G.
Rowlett, TX
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015
good job
good job, good prices

FK
Frank K.
Royse City, TX
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Frank said he has been going to this business for 20 years, and they have always taken good care of him.
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Heath, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2015 Category: Service
Bob said this business is the best.
This review was collected via phone interview by Customer Research Inc.

ND
NATHAN D.
Rockwall, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015
Great service
Great service, polite, accommodating, affordable.

ML
MARK L.
Rockwall, TX
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2015
ABOVE AND BEYOND!
Honest and Genuine. That is how I would describe this business. I have trusted Jackson Automotive for over 10 years and have NEVER been dissapointed with the treatment of all of my cars. These guys can diagnose even the most complicated problems, sometimes over the phone! I cannot say enough great things about this business except that I recommend everyone to them... They always have a solution and are very professional and courteous in the process. The ULTIMATE MECHANICS...

RW
RODNEY W.
Heath, TX
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2015
Very trustworthy!
Jackson Automotive always does a great job for us!

JS
Jim S.
Rockwall, TX
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2015 Category: Service
Jim said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Royse City, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2015 Category: Service
Dan said James is a good guy and completely honest.
This review was collected via phone interview by Customer Research Inc.

JW
Jay W.
Forney, TX
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2015 Category: Service
Jay said everything has been great with this business, and they took care of his problem.
This review was collected via phone interview by Customer Research Inc.

FC
Frances C.
Wylie, TX
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015 Category: Service
Frances said the business has been good to her and very helpful.
This review was collected via phone interview by Customer Research Inc.

WN
Wade N.
Rockwall, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2015 Category: Service
Wade said the business did a good job. They have helped him in the past and were very honest with him.
This review was collected via phone interview by Customer Research Inc.

GL
GEORGE L.
Campbell, TX
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2015
What's that noise?
The noise I couldn't figure out turned out to be a pebble that had gotten inside my brakes. A less honest mechanic might have replaced the brakes, but Jackson's said they were still in good shape. Fair prices and honesty equals value for money.

BH
Brady H.
Rockwall, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2015 Category: Service
Brady said he had a really great experience with them. They did what they promised and finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GL
GEORGE L.
Campbell, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2015
Diagnostic services
James Jackson communicates well with each mechanic, so he can clearly explain to customers why each repair was needed and how it was done.

LM
Lynne M.
Rockwall, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2015 Category: Service
Lynne said the service provided by the business was fine. The employees were easy to talk to, honest and up front.
This review was collected via phone interview by Customer Research Inc.

BS
Brett S.
Forney, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/18/2015
Dishonest shop
Took truck into get fixed. Called and told me I needed more parts that doubled the cost. Then they broke my radiator trying to replace a hose and now want to stick me with the cost of replacing that too.

BB
Betsy B.
Rockwall, TX
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015 Category: Service
Betsy said this business was very good. She was satisfied with their services.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Rockwall, TX
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2015 Category: Service
Spoke with Judy. She said the vehicle was three hours late. The business told her they were working on it but when she called back they had not even started.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 581 - 600 of 698 in total