Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

634 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


WM
WENDY M.
Garland, TX
Mitsubishi Galant
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2014
Dependable, Thorough, Fair
I trust Jackson Automotive! I do not question their business integrity, and that's why I am a repeat customer. You get what you pay for! I would have given it five stars, but the service is financially on the higher end.

GM
GLENN M.
Rockwall, TX
Infiniti G35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2014
Reputable and honest
kept me informed during the repair process

KR
Keith R.
Rockwall, TX
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
Keith said he has worked with them several times and he likes them. They are very honest and fair.
This review was collected via phone interview by Customer Research Inc.

SP
SANDRA P.
Rockwall, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2014
friendly people
they kept us informed of what needed to be repaired and it was completed when they said it would be.

MJ
Mike J.
Rockwall, TX
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014 Category: Service
Mike said this business took care of everything. They are wonderful. He had no complaints, and all the prices were right. The service was great and very timely. He could not have asked for anything else.
This review was collected via phone interview by Customer Research Inc.

RL
RICHARD L.
Rockwall, TX
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2014
good and fast
we have recommended people and they have come to you. Nancy from IHOP for instance. She was happy with your work.

JL
JESSICA L.
Arlington, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2014
Great work!!
Always helpful with me and my family, who have been going to Jackson's for years!

AH
Anita H.
Fate, TX
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2014 Category: Service
Anita said they were super and she is happy with them.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Rockwall, TX
BMW 330i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2014 Category: Service
Mike said he has been going to this business for a number of years now. He said he feels like they are very honest with him. They know him by name.
This review was collected via phone interview by Customer Research Inc.

JO
John O.
Royse City, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2014 Category: Service
John said this business took care of him. He would absolutely recommend them to others. They are absolutely wonderful people. They are great. James Jackson is a fine individual.
This review was collected via phone interview by Customer Research Inc.

MV
Mark V.
Rockwall, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2014 Category: Service
Mark said he has been doing business with this facility for over 20 years and they have always done good work.
This review was collected via phone interview by Customer Research Inc.

NR
NICK R.
Sachse, TX
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2014
Tech age
Glad to see James enter the technology age.

TC
TERESA C.
Saturn SL2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2014
Vehicle Inspection.
Super service received in trying to get my 2000 Saturn inspected. Always courteous and lets you know exactly what they are doing.

RK
Richard K.
Rockwall, TX
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2014 Category: Service
Richard said they did a wonderful job. It turned out perfectly. He really appreciates all of their help.
This review was collected via phone interview by Customer Research Inc.

DL
Dean L.
Rockwall, TX
Chrysler Town
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2014 Category: Service
Dean said the service was good.
This review was collected via phone interview by Customer Research Inc.

FC
Frances C.
Wylie, TX
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2014 Category: Service
Frances said this facility always does a great job.
This review was collected via phone interview by Customer Research Inc.

BB
BILL B.
Rockwall, TX
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2014
Honest dependable service
Honest, timely service is consistently extended from good wholesome people.
Thanks, again!

JW
JOE W.
Heath, TX
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2014
Explanation of required repair
I liked being shown what led to the diagnosis of the problem.

CW
Christian W.
Rockwall, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2014
BEST IN THE BUSINESS, PERIOD!!
All I can say is that these guys are 5 out of 5 stars in my book! never a part or a charge you don't need and always do what they can to make everything running the way it should. I can't say enough about this crew and the professionalism they have towards the customer and the work they do. I will always ALWAYS recommend these guys to everyone I know.

BG
BILL G.
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2014
very good
friendly and knowledgeable people, they know what they are doing.

Displaying Review 601 - 620 of 634 in total