Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

681 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


EW
ERIC W.
Rockwall, TX
Mazda 3
Verified Customer
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01/26/2015
It's who the shade tree mechanic trusts!
I usually do whatever I can on my own vehicle when it breaks. When I run into something I'm not equipped for, Jackson Automotive is the first, and only name on the list that I will allow to service my vehicle, and by far the only ones that I trust. They are very straightforward and don't like to bog you down offering services that your car does not need. I'm very happy with them.

CD
Clay D.
Rockwall, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015 Category: Service
Clay said this business is good.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Rockwall, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015 Category: Service
Terry said this business was very good and they got to it in one day. Everything seems to be working okay now.
This review was collected via phone interview by Customer Research Inc.

BB
Betty B.
Fate, TX
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2015 Category: Service
Spoke with Betty's sister. She said they did a great job. They were very nice and friendly. They found the problem quickly and they got the parts right in, which she really appreciates. Her son has brought his vehicle in and they were just as nice and helpful to him.
This review was collected via phone interview by Customer Research Inc.

TW
TOM W.
Rockwall, TX
BMW 323i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015
The way car service should be.
Thanks to every one at JAS. Fair price Professionalism, trust worthy. I don't think I need to say anything more.

KM
KARLA M.
Rockwall, TX
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015
James is honest, caring and does a great job!
We have used Jackson Automotive for years and have been pleased each time!

KR
K R.
Rockwall, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015
Jeep CJ7 AC work
Could not ask for a better place to take in your vehicle for repairs. Great communication, took the time to explain the issues and options. I will use them again.

BP
Bob P.
Heath, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015 Category: Service
Bob said this business is the best. They always do what they say they will do.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Rockwall, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015 Category: Service
Bill says he has been going to James for years and will still use him.
This review was collected via phone interview by Customer Research Inc.

DK
DAN K.
Rockwall, TX
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015
Great service.
The car runs great!!! Service excellent....

CC
CURT C.
Rockwall, TX
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2015
TRUSTWORTHY
GOT MY CAR REPAIRED IN A TIMELY MANNER.

JS
Jim S.
Rockwall, TX
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2015 Category: Service
Jim said he has being going there for many years. The business does a good job.
This review was collected via phone interview by Customer Research Inc.

DS
DIENNA S.
Rockwall, TX
Mercedes-Benz 300E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2015
Jackson has always been my goto for all my cars.
Jackson has always been my goto for all my cars.

DS
DIENNA S.
Rockwall, TX
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015
Excursion Brakes
They always give me the honest most inexpensive means to a satisfactory end. I practically recommend them everyday!
Brittney J. from Jackson Automotive Specialist, Inc. responded on 01/08/2015

Dienna, thank you for your review! We always look forward to the business you bring us.


WK
WILLIAM K.
Rockwall, TX
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2015
Supiorior service, honesty and respect.
I was recommended to come here from my 91 year old father. His car broke down and he had to walk to the nearest garage which happened to be Jackson Automotive. They immediately gave him a ride to his car and jumped his battery. They then checked the battery and said that all looked good. NO CHARGE. Dad has recommended them ever since. New Years Eve my car broke down. I called Jackson Automotve. They were upfront saying that because it was New Years Eve they may not get it finished today. Despite that, they completed the work and had me up and on my way within a few hours. I would recommend them to anyone! Honest, friendly and very reasonably priced. Bill K
Brittney J. from Jackson Automotive Specialist, Inc. responded on 01/08/2015

Bill, Thank you for your review! We look forward to helping out with any other vehicle services you may need in the future, and appreciate yours and your fathers business.  


HG
HAL G.
Rockwall, TX
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2014
2012 Toyota 35,000 mile checkup
James, got your call last night, no problem. Thanks for your help.

GC
GREG C.
Rockwall, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2014
Fast and polite service.
James and his crew do it right the first time. They are courteous and shoot straight in explaining the issue and corrective action.

DM
Debra M.
Rockwall, TX
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2014 Category: Service
Debra said this business was honest, helpful and they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Rockwall, TX
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2014 Category: Service
David said he has been a customer of theirs for a long time. He would like for the facility to stay in business for him because his vehicle is getting old and he will need to return soon.
This review was collected via phone interview by Customer Research Inc.

PF
Pam F.
Royse City, TX
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2014 Category: Service
Pam said the business was patient and got her in quickly. They performed the services in one day, which allowed her to only miss one day of work. She appreciated their friendliness.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 601 - 620 of 681 in total