Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

655 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


SW
Steve W.
Rockwall, TX
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2014 Category: Service
Steve said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Curt C.
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Service
Spoke with Curt's wife. She said she has frequented the business for a while and she trusts them. They are fair and honest.
This review was collected via phone interview by Customer Research Inc.

JH
JIMMY/TINA H.
Caddo Mills, TX
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2014
Service is great
I am always treated well and the problems with my vehicle are explained to me.

MJ
MIKE J.
Rockwall, TX
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014
repairs
Great service, timely service, reasonable prices, thanks Bruce Paton for recommending

RJ
Roy J.
Rockwall, TX
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Service
Spoke with Nikki. She said the business services all her vehicles and saves her money every time.
This review was collected via phone interview by Customer Research Inc.

MW
Milt W.
Rockwall, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Service
Milt said he diagnosed the problem and he was pretty close on the cost of the repair from the initial estimate.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Rockwall, TX
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2014 Category: Service
David said they did a great job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BC
BRIAN C.
Garland, TX
Nissan Maxima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2014
Friendly and prompt
Just make sure you do not go in with several things needing fixing along with a major problem. Sometimes the major problem will get forgotten in the "big picture" and you end up having to bring the car back. However, the work is done well and promptly, and the staff are friendly and efficient. I will use them again.

JR
James R.
Rockwall, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014 Category: Service
James said the business had good service and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JH
JUSTIN H.
Heath, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2014
Service The Way it Should Be
Fast, Costomer-driven, good value, honest work.

JJ
JOHN J.
Rockwall, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2014
Knowledge , fairness, and Service
Jackson is trustworthy and fair in prices.
Dependable in all respects

EC
ERIC C.
Rockwall, TX
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014
done right the first time
We've taken our vehicles to Jackson Automotive for 4 years. Only the work that needs to be done is done, and it is done right the first time. Good people to work with!

RA
Richard A.
Rockwall, TX
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2014 Category: Service
Richard said they do everything right. They explain the costs and what they are doing and why. He trusts them.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Rockwall, TX
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2014 Category: Service
Bill said they have done a wonderful job. They have helped him out with his bill. He said that every time he has taken in his vehicle the repair has always been excellent and he has never had to return it. He appreciates their work and thanks them for everything.
This review was collected via phone interview by Customer Research Inc.

RB
ROBIN B.
Royse City, TX
Mitsubishi Montero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014
service
Very happy with the service. Will definitely be back.

BR
Bill R.
North Richland Hills, TX
Cadillac DeVille
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2014 Category: Service
Bill said this business is not open on Saturdays, which was inconvenient because they finished repairing his vehicle late Friday evening. He was not able to pick up his vehicle that night, and it cost him his whole weekend. They repaired it in one day, but he thought they would be open on Saturday.
This review was collected via phone interview by Customer Research Inc.

RM
ROBERT M.
Fate, TX
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2014
Honesty and Integrity
I appreciated the honesty of the employees there. They gave a much better explanation than the Toyota dealership. However, the prices were a bit more than the estimate from the dealership. But I'll take honesty over price any day of the week. Still, you should try and be more competitive with aftermarket parts.

DB
DON B.
Rockwall, TX
Porsche 911
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014
Professional, Thorough, Curtious
Jackson Automotive is as concerned with the safety and reliability of my vehicle as I am. The staff are long time employees that are up to date on all makes/models. I have had all of my families cars serviced and maintained at Jackson automotive.

TC
TERESA C.
Royse City, TX
Saturn SL2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2014
Caring Professional Service
Jackson Automotive provides courteous service no matter what it takes. They take time to explain problems and find a solution no matter what.

CS
Claude S.
Royse City, TX
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2014 Category: Service
Claude said he has no complaints. They provide good service, he loves this business, and his vehicle is working like charm.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 601 - 620 of 655 in total