Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

618 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


DF
Don F.
Heath, TX
Mazda Protege
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12/13/2017 Category: Service
Don said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RD
RALPH D.
Heath, TX
Lincoln Navigator
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12/01/2017
Exceptional Service
It is a relief to know when you take your auto to be fixed that experts are there to diagnose the problem and tell you the truth about what can be done to fix it. Mr. Jackson and his crew are awesome and I will not take my vehicles anywhere else. Thanks for being honest and dependable.

TC
TIM C.
Rockwall, TX
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017
An Honest Mechanic with Fair Rates!
Very friendly staff that will take the time to give you a detailed explanation of your cars issue(s). Very fair pricing. Timely turnaround. I will be going back to Jackson next time.

SM
Shelsea M.
Quinlan, TX
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Spoke with Mark. He said his family has been going to this business for 20 years. He would like to thank Jackson for always helping his family with their vehicles.
This review was collected via phone interview by Customer Research Inc.

TC
Tamara C.
Royse City, TX
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Tamara said this business has always done a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Rockwall, TX
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Mary said this business is very honest about pricing. They keep her informed. They treat her mother with respect.
This review was collected via phone interview by Customer Research Inc.

MB
Marty B.
Rockwall, TX
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Spoke with Gloria. She said they fit her in the next day for service. They often fit them in when necessary. The service is done in a timely manner and at a fair cost. Every aspect of this business is completely satisfying.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Rockwall, TX
Plymouth Grand Voyager
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Bill said the staff were professional and they provided good service. He appreciated the work they did.
This review was collected via phone interview by Customer Research Inc.

PM
PAUL M.
Rockwall, TX
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017
Customer Service
All of the technicians as well as the owners make this a special place. The owners are very caring and trustworthy. Thank you!

DF
Dennis F.
Rockwall, TX
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Dennis said this business is the best. They do a good job and they do not try to oversell him.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN(BILL) L.
Garland, TX
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
PERSONAL, HONEST, SERVICE
HAVE BEEN GOING 2 JACKSON'S 4 YEARS. ONE OF THE BEST GARAGES I HAVE EVER BEEN TO.

FA
Fernando A.
Rockwall, TX
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Fernando said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

JH
Jared H.
Rockwall, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Jared said this business provides good customer service. They value him as a customer.
This review was collected via phone interview by Customer Research Inc.

WF
Will F.
Rockwall, TX
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Will said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

DS
DEBBIE S.
Rockwall, TX
Buick Enclave
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10/27/2017
Debbie Sumners
You are the best .I am always taken care of fast an every one is ao nice an helpful. Cant thank you enough.

EG
ERIC G.
Rockwall, TX
Ford Escape
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10/22/2017
Jackson is great as always!
I called Jackson's late on a Friday in need of a quick repair to an automatic window. Jackson's was able to fit us into the schedule, complete the repair and do an oil change on the same day so my daughter could take the car back to college! Excellent work, service and friendliness as always. Thanks Jackson!!

LA
LISA and ARDIE A.
Rockwall, TX
Toyota Corolla
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10/20/2017
Reliable, Honest, Treats me like Family
I so appreciate how James Jackson always looks out for our best interest. He offers expert opinions in all our car matters and even talks my calls when I just need advice on what to do. We are so glad that Jackson Automotive treats us like family.

JJ
Jason J.
Rockwall, TX
Ford Super Duty F-250 SRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Jason said they did a great job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

PH
PATRICK H.
Rockwall, TX
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
Excellent service!
These guys got right to the problem with my car and fixed it fast. Thanks!

LS
LIZ S.
Rockwall, TX
Honda CR-V
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10/18/2017
They go above and beyond
Great place to take your car!

Displaying Review 61 - 80 of 618 in total