Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

706 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RE
Rex E.
Royse City, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Rex said the staff have always done what they said they were going to do and taken care of his business.
This review was collected via phone interview by Customer Research Inc.

CG
CHERYL G.
Rockwall, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
knowledgeable and friendly
I am so happy to have found Jackson Automotive. Was readily able to get an appointment, feel that attention was given to details, price was reasonable and I have confidence my car is safe for a couple long trips coming up!

ST
SUZANNE T.
Rockwall, TX
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Friendly and personal
He always helps me and with minimum expense. His work is always perfect! I’m thankful for him!!

BB
BLAKE B.
Ford Pickup
Verified Customer
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04/09/2018
Another Successful Visit
I took my truck in last week to have what I thought would be transmission work done. After a few diagnostic tests, Mr. Jackson replaced my coils and plugs and had me on my way, same day. They are always honest, efficient, and very reasonably priced.

AB
ALICE B.
Rockwall, TX
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Efficient
Timely, competent service .

LP
LARRY P.
Rowlett, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
2003 Ford F 250 6.0 Diesel
They completely explained what they needed to do to my truck to get it to run right . Showed me all the computer codes and what the mean. Where very up front on what they were doing no hidden charges.

GH
GARY D. H.
Rockwall, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
They know how to fix problems
Very pleased with the service.

RL
R. B. L.
Keller, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Amazing
Great service, friendly atmosphere, and you saved me! Made me feel like a top priority. Definitely recommend Jackson Automotive! Thank you!

JB
Jim B.
Heath, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Spoke with Kerrie. She said the staff always do a good job.
This review was collected via phone interview by Customer Research Inc.

DC
Doug C.
Rockwall, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Doug said the staff is efficient and professional, and the business has affordable pricing.
This review was collected via phone interview by Customer Research Inc.

RC
Ricardo C.
Rockwall, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Ricardo said he's gone to this facility for 20 years and his experiences have been good.
This review was collected via phone interview by Customer Research Inc.

JB
JOHN B.
Forney, TX
Toyota 4Runner
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/16/2018
High cost
The cost of parts and labor are very high. for what was charged for one direct coil all six could have been replaced. Also 2 hours labor to replace 6 spark plugs that are very easy to access. This in addition to charging for diagnostic scan plus .5 hour labor for the scan.

WL
William L.
Rockwall, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
William said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
MARY H.
Rockwall, TX
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
Great Service!
Quickly diagnosis problem and repaired in a short amount of time!

MW
MIKE W.
Rockwall, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
outstanding service
The work was done incredibly fast - exactly as promised - no surprises in terms of cost or additional repairs being required. This is a great business to deal with.

CF
Craig F.
Terrell, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Spoke with Debbie. She said she's always pleased with the service from this business.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Rockwall, TX
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
James said the staff did a good job and they were fair with their prices. He's always satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

RW
ROBERT W.
Quinlan, TX
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018
Fantastic service
The place I took my Miata to prior to jackson originally told me something was seriously bent on all four corners of my car and that they'd be unable to hit even close to OEM numbers for the alignment. They said I'd need repairs before getting it done but couldn't figure out what, so I took it to Jackson to get a second opinion and they had no issues doing the alignment. Excellent work, people and prices by honest people. I'll definitely be back when I've got other work I need done on the vehicle.

BT
Bryan T.
Rockwall, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Bryan said this business was honest and awesome. He was one of the only mechanics whom he could take his vehicle to in the morning. He had it done the same day.
This review was collected via phone interview by Customer Research Inc.

JH
JULI H.
Rockwall, TX
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Helpful and knowledgeable
We brought two used cars for the guys to check out before we purchased. They were helpful, gave us good advice and got us in quickly. Thanks

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