Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 776 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


JR
JACK R.
Heath, TX
Mercedes-Benz E-Class
Verified Customer
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11/03/2018
SUPER SERVICE ALWAYS FRIENDLY AND PROFESSIONAL
IT IS A BIG PLUS TO GO TO A LOCAL AUTOMOTIVE SHOP WHERE THEY KNOW WHAT THEY ARE DOING!

JOAN. R.

JG
Jerry G.
Rockwall, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Jerry said the business does great work.
This review was collected via phone interview by Customer Research Inc.

KP
Kevin P.
Rockwall, TX
Lexus RX 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Kevin said the service was fine. The work was good. There was an issue with his service contract. He enjoyed working with Jim and Don.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Garland, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
John said he likes the staff.
This review was collected via phone interview by Customer Research Inc.

BT
BILLY T.
Rockwall, TX
Toyota Tundra 4WD Truck
Verified Customer
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10/25/2018
Great People
Family owned and people you can trust.
They have been keeping our vehicles running for over 20 years.

KE
KIM E.
Rockwall, TX
Honda Civic Cpe
Verified Customer
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10/25/2018
Repair to vehicle that had sat for over a year
Very good repair shop.

Verified Customer
Rockwall, TX
Ford F-150
Verified Customer
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10/24/2018
Honest, Professional and Hometown Good
Jackson's has been around for years and has always provided exceptional customer service and support. I totally trust them in their assessment and repair work.
Both James and son Jason are master mechanics and their common sense and attention to detail and quality service is uncompromised.
If you drive it...they can maintain or repair it!

PM
PHYLLIS M.
Rockwall, TX
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Honest & helpful
Mr. Jackson was able to do my repairs without an appointment while I waited with my six-month-old grandson. There is a waiting area with a tv available which helped pass the time. Honest, kind, quality workmanship describe this business.

RA
Robert A.
Rockwall, TX
Mercury Grand Marquis
Verified Customer
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10/22/2018 Category: Service
Spoke with Shirley. She said they are great do to business with, they do great work and they have used them for several years. When they need work to be done on their vehicle, they will wait for 2-3 weeks if necessary, to get an appointment. They will only go here, to this facility, and no other.
This review was collected via phone interview by Customer Research Inc.

JK
Josh K.
Commerce, TX
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Josh said he thought they did a great job.
This review was collected via phone interview by Customer Research Inc.

DF
DENNIS F.
Rockwall, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Jackson is the best
Jackson Automotive is the best; Honest, dependable and do a great job every time. I only use Jackson for all my car repairs!

SD
Sue D.
Rockwall, TX
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Sue said the people at this business always bend over backwards to do what they can to fix her vehicles. They are always anxious to provide good service. She thanks them for all they do for her.
This review was collected via phone interview by Customer Research Inc.

IL
Isaac L.
Rockwall, TX
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Isaac said they did a great job. They are a little expensive. If their prices weren't so high, he would go there all of the time.
This review was collected via phone interview by Customer Research Inc.

JL
Joel L.
Royse City, TX
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Joel said they were good , they did exactly what they were supposed to do and he is very happy with this business.
This review was collected via phone interview by Customer Research Inc.

RJ
RAY J.
Rockwall, TX
Pontiac G6
Verified Customer
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10/14/2018
High quality service!
Jackson Automotive is well known in the area among those who really care about quality service. I highly recommend them to anyone who wants the problem solved the right way the first time.

JM
Jacob M.
Rockwall, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Jacob said they were really great. He took the vehicle back. They fixed it and made it right with no questions.
This review was collected via phone interview by Customer Research Inc.

PC
PAMELA C.
Rockwall, TX
Kia Soul
Verified Customer
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10/11/2018
The best automotive specialist in the area!
Many years ago they were recommended by a friend and they are my "go to" for every one of my vehicle issues. I always leave feeling like my car issues have been handled professionally and economically. As a woman that is very important. When possible, I leave my car for the day and it's always ready, but yesterday, that really wasn't an option and they were able to give me a timeframe and my car was ready before I expected. I highly recommend Jackson Automotive!

TM
TONYA M.
Heath, TX
Dodge Pickup
Verified Customer
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10/04/2018
Friendly and honest
I always feel welcomed at Jackson’s! They are honest and efficient.

KC
Kyle C.
Heath, TX
Dodge Charger
Verified Customer
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09/24/2018 Category: Service
Kyle said he dropped his vehicle off at the business for repairs. They figured out the problem, called him and told him the issue and price. They stayed within the price they said and finished his vehicle in the time frame that they set.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Garland, TX
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
John said the price and the service were both excellent.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 776 in total