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James Wood Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,162 Reviews)
82
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Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
16
Total ReScores™
4.7
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

James Wood Hyundai is located in Decatur, TX. Our service center is staffed with expert technicians who provide quality vehicle repair and maintenance. James Wood Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. James Wood Hyundai is located in Decatur, TX. Our service center is staffed with expert technicians who provide quality vehicle repair and maintenance. James Wood Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(940) 627-2177
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
2110 Highway 287 South Decatur, TX 76234
Get Directions
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,162 Reviews)
Write a Review
Recent Reviews
DM
gravatar
Deena M.
Bridgeport, TX
2019 Hyundai Santa Fe Xl
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change gone bad
People are friendly and great. Value of Service is great. Had this issue with cut O-Ring on oil filter that thankfully was caught early enough that it was repairable. Service was apologetic, and got us in and out quickly, along with cleaning thoroughly the underside of the vehicle. They also gave us a free oil change for out next visit. Attention to detail is very important, and I believe that with proper training and supervision this issue to be resolved.
Not Recommended
ROBERT S C. from James Wood Hyundai responded on 07/17/2019 05:46 AM

Thank you for filling out the survey from Hyundai. We apoligize for the inconvenience caused by the leaking oring. We look forward to seeing you for your next visit and earning your trust in
going forward.

Robert Cook
Service Mgr
James Wood Hyundai

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